Conflict and High Compliance

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Transcript

In conflict situations high compliance style people are likely to increase resistance and shift into passive aggressive behavior. overpower others with facts and logic, become defensive, withhold information, respond with what if questions and prove it statements, judge their opponents and the situation in distinct factual terms. resolving the conflict with high compliance style people is going to require a thorough resolution. They examine all the events that led to the conflict. Think carefully lay out the groundwork to prevent a scenario from recurring. They weren't readily change their views without overwhelming evidence.

Their initial response in conflict will be defensiveness, and they will quickly attempt to prove that they're wrong. Right. They may withhold any necessary input for solving the conflict, or even refuse to participate at all in the resolution process. In conflict scenarios with high compliance style people you should avoid forcing or pushing for resolution. Adopt a patient approach and move slowly and cautiously. Avoid debating and blaming.

Ask for their analysis of the situation and for their input to prevent future conflict from recurring. Take notes.

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