What is a Customer?

The Voice of Customer (VOC) Techniques Basics of the Voice of Computer
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Transcript

A customer is a person or an organization that uses an output from another person or organization. Your customers don't only include people who enter your organization, or place orders on the website, or by telephone. Customers also include those who work every day to make your operation a success your employees for most projects, the customers can be grouped into segments. Let's look at our next section on customer segmentation.

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