Why use the Kano Questionnaire?

7 Easy Steps for Kano Analysis The Kano Questionnaire
1 minutes
Share the link to this page
Copied
  Completed
You need to have access to the item to view this lesson.
One-time Fee
$49.99
List Price:  $69.99
You save:  $20
€47.51
List Price:  €66.52
You save:  €19
£39.49
List Price:  £55.29
You save:  £15.80
CA$70
List Price:  CA$98.01
You save:  CA$28
A$77.33
List Price:  A$108.26
You save:  A$30.93
S$67.34
List Price:  S$94.28
You save:  S$26.94
HK$389.03
List Price:  HK$544.68
You save:  HK$155.64
CHF 44.45
List Price:  CHF 62.24
You save:  CHF 17.78
NOK kr558.35
List Price:  NOK kr781.73
You save:  NOK kr223.38
DKK kr354.44
List Price:  DKK kr496.25
You save:  DKK kr141.80
NZ$85.34
List Price:  NZ$119.48
You save:  NZ$34.14
د.إ183.61
List Price:  د.إ257.07
You save:  د.إ73.45
৳6,021.25
List Price:  ৳8,430.24
You save:  ৳2,408.98
₹4,219.67
List Price:  ₹5,907.88
You save:  ₹1,688.20
RM223.98
List Price:  RM313.59
You save:  RM89.61
₦84,207.15
List Price:  ₦117,896.75
You save:  ₦33,689.60
₨14,000
List Price:  ₨19,601.13
You save:  ₨5,601.12
฿1,754.64
List Price:  ฿2,456.64
You save:  ฿702
₺1,717.77
List Price:  ₺2,405.01
You save:  ₺687.24
B$291.53
List Price:  B$408.16
You save:  B$116.63
R913.08
List Price:  R1,278.38
You save:  R365.30
Лв92.76
List Price:  Лв129.87
You save:  Лв37.11
₩70,387.15
List Price:  ₩98,547.64
You save:  ₩28,160.49
₪187.72
List Price:  ₪262.83
You save:  ₪75.10
₱2,942.24
List Price:  ₱4,119.38
You save:  ₱1,177.13
¥7,803.91
List Price:  ¥10,926.10
You save:  ¥3,122.19
MX$1,027.62
List Price:  MX$1,438.75
You save:  MX$411.13
QR183.74
List Price:  QR257.25
You save:  QR73.51
P683.83
List Price:  P957.42
You save:  P273.58
KSh6,473.70
List Price:  KSh9,063.70
You save:  KSh2,590
E£2,467.95
List Price:  E£3,455.33
You save:  E£987.38
ብር6,151.01
List Price:  ብር8,611.91
You save:  ብር2,460.90
Kz45,573.91
List Price:  Kz63,807.12
You save:  Kz18,233.21
CLP$48,985.70
List Price:  CLP$68,583.90
You save:  CLP$19,598.20
CN¥362.11
List Price:  CN¥506.99
You save:  CN¥144.87
RD$3,035.42
List Price:  RD$4,249.83
You save:  RD$1,214.41
DA6,699.97
List Price:  DA9,380.49
You save:  DA2,680.52
FJ$113.84
List Price:  FJ$159.39
You save:  FJ$45.54
Q389.35
List Price:  Q545.12
You save:  Q155.77
GY$10,541.93
List Price:  GY$14,759.55
You save:  GY$4,217.61
ISK kr6,970.60
List Price:  ISK kr9,759.40
You save:  ISK kr2,788.80
DH501.11
List Price:  DH701.60
You save:  DH200.48
L903.57
List Price:  L1,265.07
You save:  L361.50
ден2,922.87
List Price:  ден4,092.25
You save:  ден1,169.38
MOP$403.70
List Price:  MOP$565.22
You save:  MOP$161.51
N$905.37
List Price:  N$1,267.59
You save:  N$362.22
C$1,854.78
List Price:  C$2,596.85
You save:  C$742.06
रु6,800.50
List Price:  रु9,521.24
You save:  रु2,720.74
S/191.01
List Price:  S/267.43
You save:  S/76.42
K202.53
List Price:  K283.56
You save:  K81.03
SAR187.83
List Price:  SAR262.97
You save:  SAR75.14
ZK1,378.33
List Price:  ZK1,929.77
You save:  ZK551.44
L236.45
List Price:  L331.05
You save:  L94.60
Kč1,201.36
List Price:  Kč1,682
You save:  Kč480.64
Ft19,383.17
List Price:  Ft27,138
You save:  Ft7,754.82
SEK kr551.85
List Price:  SEK kr772.63
You save:  SEK kr220.78
ARS$49,903.65
List Price:  ARS$69,869.10
You save:  ARS$19,965.45
Bs348.26
List Price:  Bs487.60
You save:  Bs139.33
COP$225,149.51
List Price:  COP$315,227.33
You save:  COP$90,077.82
₡25,735.02
List Price:  ₡36,031.09
You save:  ₡10,296.06
L1,272.39
List Price:  L1,781.45
You save:  L509.06
₲393,320.50
List Price:  ₲550,680.18
You save:  ₲157,359.67
$U2,123.91
List Price:  $U2,973.65
You save:  $U849.73
zł206.03
List Price:  zł288.46
You save:  zł82.43
Already have an account? Log In

Transcript

Hey guys even just told me that he wants to add a new feature to the loan product of the IMF bank. He said that when a customer receives an approved loan amount from any bank, the loan is repaid in easy monthly installments. If the customer decides to prepay the loan with any additional amount, most of the banks would charge a fee. The customer even believes that not charging the customer this prepayment fee will be a unique selling point of the loan from the IMF bank. I think Ethan is right. What do you think?

Well, the key question is, do we classify this feature as an attractive requirement or a one dimensional requirement? In other words, how does that The classification of the different customer requirements as must be is one dimensional, attractive, indifferent or reverse take place.

Sign Up

Share

Share with friends, get 20% off
Invite your friends to LearnDesk learning marketplace. For each purchase they make, you get 20% off (upto $10) on your next purchase.