Choices for each Kano Question

7 Easy Steps for Kano Analysis The Kano Questionnaire
1 minutes
Share the link to this page
Copied
  Completed
You need to have access to the item to view this lesson.
One-time Fee
$49.99
List Price:  $69.99
You save:  $20
€47.51
List Price:  €66.52
You save:  €19
£39.49
List Price:  £55.29
You save:  £15.80
CA$70
List Price:  CA$98.01
You save:  CA$28
A$77.33
List Price:  A$108.26
You save:  A$30.93
S$67.34
List Price:  S$94.28
You save:  S$26.94
HK$389.03
List Price:  HK$544.68
You save:  HK$155.64
CHF 44.45
List Price:  CHF 62.24
You save:  CHF 17.78
NOK kr558.35
List Price:  NOK kr781.73
You save:  NOK kr223.38
DKK kr354.44
List Price:  DKK kr496.25
You save:  DKK kr141.80
NZ$85.34
List Price:  NZ$119.48
You save:  NZ$34.14
د.إ183.61
List Price:  د.إ257.07
You save:  د.إ73.45
৳6,021.25
List Price:  ৳8,430.24
You save:  ৳2,408.98
₹4,219.67
List Price:  ₹5,907.88
You save:  ₹1,688.20
RM223.98
List Price:  RM313.59
You save:  RM89.61
₦84,207.15
List Price:  ₦117,896.75
You save:  ₦33,689.60
₨14,000
List Price:  ₨19,601.13
You save:  ₨5,601.12
฿1,754.64
List Price:  ฿2,456.64
You save:  ฿702
₺1,717.77
List Price:  ₺2,405.01
You save:  ₺687.24
B$291.53
List Price:  B$408.16
You save:  B$116.63
R913.08
List Price:  R1,278.38
You save:  R365.30
Лв92.76
List Price:  Лв129.87
You save:  Лв37.11
₩70,387.15
List Price:  ₩98,547.64
You save:  ₩28,160.49
₪187.72
List Price:  ₪262.83
You save:  ₪75.10
₱2,942.24
List Price:  ₱4,119.38
You save:  ₱1,177.13
¥7,803.91
List Price:  ¥10,926.10
You save:  ¥3,122.19
MX$1,027.62
List Price:  MX$1,438.75
You save:  MX$411.13
QR183.74
List Price:  QR257.25
You save:  QR73.51
P683.83
List Price:  P957.42
You save:  P273.58
KSh6,473.70
List Price:  KSh9,063.70
You save:  KSh2,590
E£2,467.95
List Price:  E£3,455.33
You save:  E£987.38
ብር6,151.01
List Price:  ብር8,611.91
You save:  ብር2,460.90
Kz45,573.91
List Price:  Kz63,807.12
You save:  Kz18,233.21
CLP$48,985.70
List Price:  CLP$68,583.90
You save:  CLP$19,598.20
CN¥362.11
List Price:  CN¥506.99
You save:  CN¥144.87
RD$3,035.42
List Price:  RD$4,249.83
You save:  RD$1,214.41
DA6,699.97
List Price:  DA9,380.49
You save:  DA2,680.52
FJ$113.84
List Price:  FJ$159.39
You save:  FJ$45.54
Q389.35
List Price:  Q545.12
You save:  Q155.77
GY$10,541.93
List Price:  GY$14,759.55
You save:  GY$4,217.61
ISK kr6,970.60
List Price:  ISK kr9,759.40
You save:  ISK kr2,788.80
DH501.11
List Price:  DH701.60
You save:  DH200.48
L903.57
List Price:  L1,265.07
You save:  L361.50
ден2,922.87
List Price:  ден4,092.25
You save:  ден1,169.38
MOP$403.70
List Price:  MOP$565.22
You save:  MOP$161.51
N$905.37
List Price:  N$1,267.59
You save:  N$362.22
C$1,854.78
List Price:  C$2,596.85
You save:  C$742.06
रु6,800.50
List Price:  रु9,521.24
You save:  रु2,720.74
S/191.01
List Price:  S/267.43
You save:  S/76.42
K202.53
List Price:  K283.56
You save:  K81.03
SAR187.83
List Price:  SAR262.97
You save:  SAR75.14
ZK1,378.33
List Price:  ZK1,929.77
You save:  ZK551.44
L236.45
List Price:  L331.05
You save:  L94.60
Kč1,201.36
List Price:  Kč1,682
You save:  Kč480.64
Ft19,383.17
List Price:  Ft27,138
You save:  Ft7,754.82
SEK kr551.85
List Price:  SEK kr772.63
You save:  SEK kr220.78
ARS$49,903.65
List Price:  ARS$69,869.10
You save:  ARS$19,965.45
Bs348.26
List Price:  Bs487.60
You save:  Bs139.33
COP$225,149.51
List Price:  COP$315,227.33
You save:  COP$90,077.82
₡25,735.02
List Price:  ₡36,031.09
You save:  ₡10,296.06
L1,272.39
List Price:  L1,781.45
You save:  L509.06
₲393,320.50
List Price:  ₲550,680.18
You save:  ₲157,359.67
$U2,123.91
List Price:  $U2,973.65
You save:  $U849.73
zł206.03
List Price:  zł288.46
You save:  zł82.43
Already have an account? Log In

Transcript

Great. We are now through with those examples. Let's understand what choices are to be given to each question. Each part of the functional and dysfunctional form of the question the customer can answer in one of the five different ways. One, I like it that way, too. It must be that way.

Three, I'm neutral, four, I can live with that. And five, I dislike it that way. Based on the responses to the two parts of the question, the product or service feature can be classified into one of the six categories. attractive, must be one dimensional, indifferent, reverse and questionable. The first five categories have already been defined. The sixth category indicates that there is a contradiction in the customer's answer to the question.

It's now time for us to update the questionnaire responses by using the canno evaluation table, which is our next chapter.

Sign Up

Share

Share with friends, get 20% off
Invite your friends to LearnDesk learning marketplace. For each purchase they make, you get 20% off (upto $10) on your next purchase.