In earlier lessons we talked about meridians, the channels in the human body through which she flows to maintain health. In this lesson, we'll look at the meridians that carry informational energy in a typical organization. Now identifying the meridians in your company the channels of communication. The ways that information and intelligence are shared in your organization represents a key aspect of organizational acupuncture. Let's talk in specifics. In a company people share information through established communication media, and lines of management reporting, company knowledge and intelligence travel via these basic conduits, which are made up of formal and informal interactions between members of different departments, teams or business units.

Information exchanges can either be personal or not Personal personal communication exchanges are those that are delivered in face to face situations, such as meetings or group forums, such as a town hall meeting. Non personal communication exchanges are those that occur through established media or communication protocols, such as email memoranda, newsletters, or other employee communication vehicles. Of course, information also travels through less formal channels, for instance, in regular daily conversations, and interactions between coworkers. Stated simply, the meridians in an organization are all the ways that employees work together to share information in order to conduct business. Now in the large diversified company, there are literally dozens of communication channels. Now you may be asking, Well, how is it possible to focus on every communication channel and how do you evaluate every interaction that's occurring within that meridian?

Well, you really can't but Same challenge exists in acupuncture. There are literally hundreds of meridians that flow through the human body. And it's the task of the acupuncturist to focus on the most important meridians. And that is a similar challenge in organizational acupuncture. Let's sum up the three key takeaways. In organizational acupuncture.

Informational energy flows through meridians, which include internal communication media, and forums and various types of employee interactions. The meridians in your organization, formal and informal, personal and non personal communication channels may be numerous and sometimes difficult to identify. The organizational acupuncturist should focus on the main meridians when assessing communication effectiveness, or when evaluating communication problems. In the next lesson, we'll talk about how to conduct an organizational acupuncture examination the same way an acupuncturist would look at a patient we'll talk about meridians, communication is flowing through those meridians, as well as to identify informational energy blockages that may be occurring in those channels, and which may be creating business problems or may be hindering your efforts to grow and develop your culture.