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Boost Your Emotional Intelligence
Course Introduction
Course Introduction
Preview
IQ (Intelligence Quotient)
What does an IQ test measure?
Free IQ test - see if you can beat me
What is Mensa
What's next?
EQ
Intro to EQ - most people don't develop or pay attention to it
Self-awareness
Self-management
Self awareness exercise: What emotions do you experience during the workday?
Self control: Making you do things you avoid doing
4 elements of relaxing the mind to steer it from negative emotions
3 kinds of empathy
How I use empathy in sales
Empathy acronym and reinforcement of what we learned
Empathy do's and don'ts
EQ test
The same emotions can have varying outcomes
Managing anger
Handling dejection
Dealing with fear
Managing enthusiasm
How to apply emotional intelligence
Logic, Reasoning and Critical Thinking
Inductive and deductive reasoning
Everyday logical fallacies we encounter in conversations
More everyday logical fallacies
Wisdom
What is wisdom?
Memory and Intelligence
Memory and intelligence
Philosophy
How philosophy helps
Diet and Exercise for Brain Health
Brain health basics
Diets: what to eat and drink
How to keep your brain sharp long-term
Brain and stress
How to Be Worldly
How to become more worldly and truly educated, quickly
Focus
Ideal focus
Best state of focus, sometimes referred to as flow
The Theory of 7 Intelligences
7 Intelligences theory
How to Be More Creative
How to be more creative
Another way of looking at creativity & the path to breakthroughs
Nine dot puzzle exercise and challenge to think creatively
Exercise: answer the same question in many ways
Exercise: what can you do with a random item?
Brain hack to come up with creative solutions
Creativity correlation to expertise
IQ (Intelligence Quotient)
Boost Your Emotional Intelligence
By:
Stone River Elearning
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We'll cover the following topics in this section:
What does an IQ test measure?
Free IQ test - see if you can beat me
What is Mensa
What's next?
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