So no we're just going to show you how to deal with cases if you ever received an item not received case just go to to the cases place. Under here I have an open case in here. So what you want to do is go to see details. Here you will have some options in here. You will have three options first because this just adds after a few days. You have update tracking details, refunds buyer or sender measures to the buyer.

So if you haven't send the item to the to the buyer, you will just go and refund the buyer. If you have So, the the item, what you will have to do is to go to update tracking details and go to continue. After that, you will this will be automatically quick in here and other tracking details. Go to the transaction with top person. Go get the tracking tracking details just add this in here. Select the carrier, it's USPS ups FedEx, if which happens to be another carrier just click order from the courier name in here and the comments or thoughts of the day.

Have when the item got delivered after that, click odd conditions. I'll go back to show you I already did this. You add the tracking details, the periods USPS will the tracking number is your pillow here. The item was delivered Apple Watches that's the date of when the item so after that, after a few days if the buyer have not closed it or say that he got the item just go asks us to step in help and click Continue. You will have to select your reason. You will click I shouldn't the item will track in detail It was a pool just like us.