Good day. Welcome, ladies and gentlemen, this is the final lesson on the introductory course, safety and security training. I hope you've learned something. Well, we're gonna learn a bit more today. And it's been a great joy having the ability to speak to you and pass on the benefits of my trading experience. So let's get into it.

So we've discussed a lot of individual duties on about what is called safety and security focal point that's, it's a very NGO thing. You may be a security manager, I'll just call it SS FP up there for my simplicity, but whatever your role, whatever your responsibilities are, you may not even be a security professional, you may have been delegated that job. What however you you've come to these roles and responsibilities or even if it's just out of gentlemen Trust. And these are all very good techniques for considering the safety and security for your staff, your assets, your business continuity, and your reputation. But also it's it's useful skills to have even if you're just concerned about your home, right? Even in your home, you have to look at what the threats are.

You know, is it fire? Is it electrical? So what's the cause of fires electrical? Do you keep your computers plugged in all night? Do you have your TV running on idea have lights on, and other things that you could actually due to reduce those threats, additional fire extinguishers pulling plugs out at night sockets, most more smoke detectors, better awareness for your family. So you can you can transmute these ideas, this experience and put in a home environment and you should do you should be looking after your home just as well as you do.

Look after Do you work? So I mean, for instance, I've got first aid kit scattered around the house. I've got torches flashlights everywhere, because it's very, very difficult to do things in the pitch dark, I've learned through quite a lot of experience that you can get through most things. But without a flashlight flashlight at night, things can become very, very difficult. And when you're in hotels, if you're in the corridors for instance, where there's no windows and the emergency lighting doesn't work, then you're really have some additional problems trying to get down evacuation stairs in the pitch dark is extremely difficult and could cause you a lot of injury. So you know, thinking about things that can reduce these risks.

First Aid Kits I've mentioned first sort of fire extinguishers, having rechargeable flashlights on your off by your office doors by in your home somewhere where you you know on your way out or Your rooms are good. The reason why rechargeable flashlights are good because people can't really steal because once they run out, they've got to be recharged. So there is more likely they're going to be there in an emergency smoke detectors, alarms, all that sort of stuff. And that comes in a bit more an advanced phase when we start to do safety and security reviews of places and looking critically looking at the placement of fire extinguishers and talking through Okay, if there's a fire, what do we need? Well, we need to fire extinguishers but if we're going to use a fire extinguishers, what else do we need? The fire extinguishers need to be working?

Yes. And training. Okay, so I was at office, an office recently and I was talking through this staff had no idea how to use the fire extinguisher, so the chances that they would actually use the fire extinguisher in emergency to to get That firewall is still manageable, is a lot lower than it would be if there were trained and experienced and confident to fight that fire with the fire extinguisher. So all that sort of stuff, you have to talk through each potential scenario, even if it's just in your head and go, what if, what next? What else do we need? And I have tons of examples of, you know, organizations having the right security equipment, but no experience and knowledge of what to do with it.

And that's almost as bad as not having it in the first place. So we've assessed measured prioritize the various threats. To my mind, that's that's the key key thing about this in introductory course, is understanding that threats are out there the threats are fluid, and you can start to measure and prioritize them. From that point onwards, you can start to reduce, minimize them and avoid them. And what do you do with the information on a day to day basis We're going to be looking at that and sort of the follow up to what else do you have to do on a day to day basis? Don't just look at the threats you know, wake up in the morning, get your office and go Okay, open the papers.

There we go. Some threat to go up, some gone down. Okay, nothing else matters. We'll go home. There are a whole lot more things to do. First of all, communications.

You have got to be able to speak to your staff, your buses. You should be or someone should be briefing visitors. I've done think I've been to an office at any point in the recent past where someone's come up said okay, in the event of a fire, I'll come and get you. We're going down. The fire escapes are one there, one there, and you'll hear the ringing the bells. That's the fire alarm.

Don't panic Level II stuff. Go out to all the scope you out to the rendezvous point. Nowhere Has that happened. If you go to Europe, for instance, and you go to a building or an office in a building in London as an example, they'll they'll either brief you, they may give you a little card that shows you where the escape routes are. And that's quite common. And that's the very first part of putting the safety and security together not just for your staff before for visitors as well, who you also have to look at or you should be looking at.

And it's just like the safety briefing, when you get on a flight, put your seatbelt on. And I'm not going to go into the whole fight or flight button on the autonomic response system. Because we haven't got time in another lesson. But people panic in emergencies. So you need to communicate beforehand you need to communicate during years when you need To communicate after an incident as well. So it's a daily occurrence.

When you speak to staff, you speak to the bosses, MySpace, speak to the CEO. Then you speak to the travelers to make sure that they're safe. So it's a constant process. And if you're a good communicator, people will communicate back to you and tell you about the issues that have been their concerns they've got the problems that they have and the laptops that they've lost. So some suggestions for communicating effectively. So listening, we're sorry, we nowadays we watch a lot of TV we watch stuff on the internet or attention span is apparently reducing considerably.

We tend to not listen. So it's more important that you listen to staff and you actively listen to staff One of the best ways of doing it is sitting around the table once a week, once a month, you know, depending on threat level or depending on the available time, and get them to chat about their concerns. And maybe they see a lot of things that you don't get the opportunity to see, they may come up the stairs stairs every morning, and they've noticed that some of the lights are out and it's pitched up. And you may come up the elevator and I've missed that totally, very important information so you can get it fixed. And that builds two way confidence as long as you do get it fixed. And then they'll come and report more and it's important that they report issues because they're the first line of your defense drivers the same thing.

A lot of organizations have been to the drivers or clusters second classes, and it may well be a cultural thing. But the drivers are your forefront of seeing what's going on in the world. They see suspicious people outside suspicious vehicles, build up a police more criminals on the streets. You demonstrations. They talk between themselves and other drivers from other companies. They're a good source of information.

And they're the people that keep your staff safe when they're out of the office. So speak to them, listen to them. Ask questions, not just on email, you'll get around speak to the different offices make it a routine that the first thing you do maybe in the day is you walk around, speak to the guard, speak to the guy commander. If you have God speak to whoever you have to speak to speak to your neighbors upstairs downstairs next door. So you have to definitely have to effectively communicate with people you that you need to be able to communicate with your boss because he or she will be funding your operations. So you have to keep them updated.

Don't overload them with information but just tell them threats going up threats gunned down concerns about this. I would like to do more training because of this and you communicate So be as clear and to the point as possible. So if you're sending me an email out about increased crime in the area, it should be a quick who, what, where, when, why? This is what to do about it. To travel in Walk, walk out the office in pairs, if you're going to the bus, don't go alone, all that sort of stuff. But it should be very brief because people only read brief communications.

And you want to read it because you want them to understand what you're trying to say and how to avoid the additional threats out there. You may want an image action plan, things happen. We've talked about the threats. If one of those things happen, then it's always good to have a plan beforehand. Proactive remember that key word that we mentioned the definition and it summarizes your Incident Management procedures. Now emergency action planning is more advanced.

This is just touching On the subject, emergency action plans can be can be something 60 to 100 pages. But they don't need to be it can can be as short as two or three pages. And I would suggest if your organization is small, I'm pretty local, and it's it. Your only plan is to get out of the office as quickly as possible, then it should only be two or three or four pages maximum. And you want to keep it to as minimum as possible. And it should be a repository safe for emergency contact details.

So you pick up the plan, if there's an emergency, say an earthquake, you evacuate with it, and then you've got everyone's contact details on there. So you can start hunting around and find out if everyone's okay. You may be responsible for actually putting it together. And there's lots of templates now online. And also managing the plan. So updating it every six months or yearly.

And there's a good chance to headquarters want to see it if you're working at a large company or multinational you could well have The headquarters crisis management plan who won't have access to your emergency action plan, action plan. So in the event of that earthquake, if the crisis management team stands up in New York, then they'll see what you have and they'll they'll have a good idea of what you're trying to achieve as far as emergency action plan. So any response to an emergency has to go protected, respond to your staff, it says their families and it says if relevant, that may not be an issue this, this is more for the headquarters crisis management team, for instance, if they have X, Pat's placed sent out for business needs around the world with their families. And so if they're in an A, if they've been sent to Indonesia, and the whole family's out there, and there's an earthquake, then they're concerned with the expert and his or her family, if it's local national staff, then there was sponsibility is obviously to the staff and the staff members families are the staff members responsibilities.

And this is the same in the US if they have staff members working in headquarters, their responsibilities, the headquarters, headquarters responsibilities are to the staff. And the staff member has to look after their own families in the US. So it's the same, but when you send an expat out to another country with their family, then you take on the company takes on usually takes on the responsibility for the whole family. And you have to look at it on a larger scale, protect the organization's interests and provide for project continuity. So again, with the with the earthquake scenario, and your emergency action plan may include some alternate places to work from so if your office block is destroyed, but you have the staff and you have the laptops, all you need is a few laptops to keep the business going. Then you could relocate to Hotel never suggests that you would want to look at that beforehand, as part of the emergency action plan you would have alternate one would be hotel x.

Option two would be hotel y, whichever one's standing and operational. And you may have a point of contact their relationship with that hotel. And you just move in, take over a few offices, and that would be your new office space for the foreseeable future. And that would help definitely help with your business continuity or your project continuity needs. You might have some plans that include procedures for handling natural disasters such as earthquakes, manmade events, political unrest, terrorism, demonstrations, loss of staff, could be kidnappings could be a road accident, it could be a combination, it could be an earthquake and you've lost staff. It could be that they've just died of natural causes and expats who've been working in the office for the past two years.

The chief potty has had a heart attack what is the plan hopefully they've delegated love the responsibility to a second in command or a delegate designate and they take over the running of the project to run a business and that's good practice because you never know when someone wants to quit someone dies somebody gets fired you know any, any all the above could affect business continuity. Lots of civilians you to company actions. numerous examples out there where you're having with Bhopal, the there was an explosion in the factory that poisoned a lot of local nationals, but something a little bit more closer to home more likely is a road traffic accident where other civilians are injured. And your car was a cause or at least very involved in the matter. You should have a brief explanation of the incident management team roles and responsibilities. who leads it?

And, you know, small businesses, small projects, it may be 123 people. But you've got to appreciate what your roles are, as far as the incident management team goes. who leads it? Who else is there as part of the decision making staff finance potentially HR, potentially, they may have your IT guy there too, so that you've got one or two more laptops up and running, more sockets that you need the lighting need. You may need the office manager so you have the equipment. And so you lay out those responsibilities and the positions who will take over those responsibilities.

Not to mention the triggers and the escalation criteria is what's going to trigger the emergency action plan the incident management team is it mass demonstrations outside You're stuck in the office is a act of terrorism that's gonna destroy the block next door. Is it a massive earthquake? Yep, town. So those so looking again back at your threats, you may be top five top 10 could be part of those if, if these increase in any way seriously and impinge on staff safety, then that's a trigger that we may start having to consider the emergency action plan. And you should also have involved in Project security assessment. So that's if, if these triggers are activated, then we need additional security.

We might want some guards on the front door. whereas previously we have now we might want to start tracking people in South Sudan for instance, there was an escalation which ended up in a country evacuation but the escalation people were getting more violent. There was break ins, robberies, lots of violence on the streets. We started tracking people are moving just around the capital city. And they're the response button. So if something happened to them while they were in a vehicle, they got stopped to get threatened, they press the button, and a response team security response team will turn up within a few minutes.

They'll be cruising around town. So there's lots of options about increasing your safety and security in response to what's happening outside. relocation evacuation assembly points, you know, talking about relocation, if you can no longer use your office because in a dangerous area or the earthquakes destroyed it, then where would you relocate to what your options do do expert experts have to evacuate. So going back to the South Sudan scenario. Normally we get on a plane and get out, come back when the situation normalizes, but there's also a routes, you can identify the drive, which is, which is a bit of a challenge because there's really only one, one bridge over the river. Now that takes you out to the closest countries where the assembly points.

So in the event of a major incident staff may be out and about around the town. If the office is destroyed, they can't get to the office for because of demonstrations and rioting and looting. Where are they going to assemble order to go straight home. The remains to contact lists, safety and security policies and procedures. I mean, you're starting to see now that this is how the plan does grow bigger. So if there's stuff in there on the list that you don't think are relevant to responding to an emergency then take out your met your safety and security policies may be an addition that is useful, but when you're responding to an emergency, you just Have the bare minimum to work to staff calling tree is very, very useful.

Because you never know, when your phone's going to run out of battery, or you're going to lose it, it's going to be damaged. And to have a hard copy. With the contact details for your staff is great. Just bear in mind that in serious event like terrorism, a cu, earthquake, communications may go down, the Select parts of the communications may go down, the government may shut down WhatsApp for instance, or Facebook or combination of all those, but you may be able to text. So you have to have alternatives. But there's also the potential recently in Ethiopia of a complete blackout.

So you just cannot communicate into and out from the country. And if something's going on, you're trying to reach staff on the other side of the country or in another country and you get nothing then that's just as concerned So the more you're aware of the possibilities that there will be a blackout of communications, either because the natural disasters destroyed all the towers and everything else. And then the easier the situation is to match. And you need to build in options as far as communications goes is very important. So this is a typical example of a communication tree or a warden system, as it's sometimes called. You may have the director and the Chief of party, the manager.

This manager is obviously in touch with all these people. This this, this could be sort of a designated who calls what tree and that's pretty much what that is the manager to only have to contact legal. Okay, great. So in an emergency, the director or maybe the Manager you have a box there and you will contact manager one managed to this might be your spot, you may also call contact the director or chief party, then you've got three people to call, they then will start calling out. And so he or she will start 123456 they're gonna call six people. No, sorry, I counted that right 1234 though, that manager will call five people manager will call one security.

Either you or you may have to ice a second in command. We'll start calling that pr 12345 and then this project will start calling out to their project people this project will call out to their project people this call called their project people and you can split down further and further like branches of a tree. So this person may have 10 people to call This person may have another 10 people to call, you see how it works, I mean this usually the security guys the first to know. So you may be you may be calling up to the manager and the manager says okay, can you please call the other remaining four people that's that's a good that's works in practice you may call manager to he can call legal you may ask manager to can you also call a director or you call one of those two or both those to call the directors around, just tell them what's going on.

And then you start speaking to calling out these people who flow down to all the staff and that's a typical example of a warden system. Now often you would like to put in the role of the positions rather than the names, the names change the the positions generally don't but you also you want in their contact numbers or if you're on a whatsapp group, that put that somewhere so people know it reminds you in an Emergency. And you can use whatever you want whatever's locally available and whatever local staff like to use it. It varies from country to country. And but, again, always have I would have a box here as well, that would say, what's that group, ABC. And also you might want cell numbers in there.

So if the whatsapp group failed or switched off, you could try texting, texting, more often works, but it's more cumbersome because you may have text group. And it may be the nowadays that the security guy can actually reach out and ping everyone, which is even better. But from a duty of care perspective, you want these people to still reach out Hi, are you safe? This is what's happening. Are you safe, or you want these people to reach up to that point of contact, that point of contact so there's a bomb going off from the city. These People should reach out to project to manager and say hi I'm okay I'm okay great at the same time project to manager will be reaching out to them say confirm your okay confirm your okay there's been an incident he she in turn will report back up to security I'll get a ticket a box there okay there okay there okay and that'll be the same sort of process so it says there should be no more than five to eight contacts.

The more you've got the more difficult is if you've got a single whatsapp group that includes everyone includes visitors includes traveling at sprach for instance, as well then that's perfect. Keep your messages short, simple. So ABC of communications is accuracy brevity and brevity, accuracy, brevity and clarity. short and simple, do not send long paragraphs of this is what's happened. I've cut and pasted from the news. Keep it very, very short and simple who, what, where and why.

And the goal is hundred percent message accuracy, contact with all staff members. So if you can get them all on a group and get them using it, and get them using it and practice it beforehand, that's probably the most important thing, test it at least twice a year. But I would say if you got if you got a security message once a week, like there's demonstrations outside the government building, send that and then make sure that people start receiving it talk to them when you go around and talk to them say did you get that message yesterday? I'm just checking in just make sure the system works. Yes. Perfect.

And so it works. This is the contact list that you may have in the back of your emergency action plan. who what where when why mobile phone, email, Skype and I will add in there every other means of communication WhatsApp A wire and only all the others and we obviously want to limit it to maybe three maximum volts, but have as many as possible because in an emergency it's really a challenge to get in touch with people. We go into reporting we said that I'm a genius accuracy brevity, clarity. You know, keep it accurate looks like it's military police tile style reporting. Cut out all the excess words that you don't need, just send the basics, have a system to report security incidents, and that includes any of those levels said previous lessons, loss of your laptop and all that.

And this is an example list of incidents where you would report as an incident timeline then filed as soon as possible, preferably within 24 hours. I get incident reports from six months ago. have lost My laptop useless, absolutely useless. And there's no there's no excuse for it. If they remembered six months later, they've lost a laptop, laptop having honestly How do they work for that six months without a laptop, they've gone around the system somewhere they've got a backup laptop from somewhere. Early companies bought them a new one.

And that should not happen until they've reported the incident. And it's, it's been dealt with. So here's an example report, when where, what, who, any additional information, this is probably a little bit bulky for a text message as well. And but if you're sending an incident report up to headquarters, as an initial incident report, this is perfect. So I would use the 24 hour clock. Some people do, some people don't.

And some countries do, some don't. And so about 1500 3pm Friday second of May, is very, very precise. Smith street in Nairobi and in extra detail if you think it necessary or effects the report, company car all the details collided with a Toyota Corolla attempted across the junction against the red traffic light. So you're, you know, in that initial sentence you're saying, what vehicles out there? What was the situation who's who's to blame? The Corolla was seriously damaged, no one in the vehicle was injured.

That's good reporting. No one's injured. So the whole impetus of this report goes, drops down a little bit. You're not likely to get follow up immediate follow up phone calls from the CEO, asking was anyone hurt? And that's what you're trying to do. You're trying to answer all the questions.

Give as much detail as possible without writing pages and pages of rubbish. Please attended provide the case number perfect. So police are involved. There's not really much to go on. So who was involved? Excuse me, I'll company a brown B. Jones.

No interest, just reiterating that no injuries, in case they missed it in their insurance company has been informed. Alright, great. So people headquarters would read that or to read I go, alright, great. You've you've you've the matters in hand. No one's injured. which is fantastic.

Because then you'd obviously have to answer the questions about what are the injuries? Are they life threatening? Yeah. And the family's aware. And it becomes a little more complex with an injury action. That doesn't mean an injury.

But this is just an example if it's terrorism, then it'd be the same thing when, where, what, who was involved. Knowing from our company, we have a few people nearby. We've done the check in using what's the whatsapp group and everyone has answered back that they're safe, or you're still looking for two people and for stuff to check in. So it was As far as responding questions are to answer on the image, the actual plan on how you're going to respond. And do you have the necessary contact details or people, your staff to hand. And bear in mind, I've been I've been through quite a few emergencies.

And I never rely on the phone anymore. The phones are great. But they do go down, they do break they do refuse to work, or your data disappears of it at the very, very most important time in the world that you want to use it. So always have a file to hand if possible. That's got all these up to date details on it. And that's the other challenge is keeping up date because your staff, your office manager, for instance, what and that very rarely happens.

So it's a real balance of having access to the data when You need the phone is great, you know, and it will work 95% of the time. But at a critical point, you've got to be careful that you have some sort of backup, I see carry two phones, I've got two phones in front of me both charging up. So if one goes down, I've got another one on a different network that's go to all the contact details, and it has all my access points. So that's the way I get around that I also I've got a file next to me with all the images, the actual details, so backup, after backup after backup, because in an emergency, you don't want a fail point, especially your own fail point. So you have to be very, very critical of your capabilities during an emergency and be sure that you've got backups for your response.

And this can be a one pager, I know it looks a bit complicated. I sort of work this out for a company. In particular, so identify and assess, there's an incident going on. What is an incident? What's an emergency? That's up to you, and what do you call an act of terrorism in your town.

So it's definitely an incident not necessarily directed at you just reported to the headquarter staff and the security focal point. And you would put the contact details in there because this should be an aide memoire and a member is like a an aid to the memory. This is something you get one pager you could fold up and keeping the car pulled up, keep your pocket have folded in the back of your phone, simply just pull it out. And this is sort of checklist of what should you do in emergency. Do you activate the so you're actually sorry here? Do you activate the crisis management team?

Not yet. Do you have actuate so not yet. Considered a local Incident Management Team So this is more for headquarters response. So we're not going to turn on the crisis management team, but what a local staff doing what's the local security manager doing? Remind them to get the incident management team up and running. If they need the support, update the crisis management team members, the team's not up and running yet remember, update them, just keep updating and if there's a critical point, things worsen.

Then they'll get the crisis management team up and running. So once the crisis management team headquarters on standby, there's no option consider activating local Incident Management Team support if necessary, it really should be a little dotted line. And so if if the situation escalates if there's more than one terrorist attack, there's another and another staff are starting to become involved in it, then you'd be over there. Activate the crisis management team and it's got a list of checks so you can read through these at your own And this will vary for your organization. But it's an example of a flowchart, something's happened. That's where we are here, ensure a proportionate and efficient response.

And that's a lot of words for saying do something. But it's got to be efficient. And it's got to be proportionate for whatever's going on. Get the crisis serious, get the crisis management team up and running, get the incident management, team running and field. And we can always shut them down in an hour. So if we don't actually need, but it's not that level than tomorrow, realizing that you actually do need a crisis management team and they've got 24 hours to catch up.

So read through the boxes. You can design your own for your own organization, your company profile, you may not have headquarters, so you may not have a crisis management team, but you may have your incident management team so just change the name to confuse the answer but this is this is a one pager that you could use to get you through that first period of response. So safety security briefings you want to give this is a briefing checklist. You may want to give seven security briefings to the CEOs visiting the country or you've got x pack travelers or it's just a once every six month briefing to staff. So remind them about offers contacts and phone numbers if they're if they're new to the country, they're just traveling. Give them something that has the contact details on preferably give them a phone with the contact details and a local phone they can use some phone contact you if they have any problems, or combination both the phone and the contact details written down.

Informal what communication systems are being used yet? We'll use WhatsApp, you're free to join that while you're here. And yeah, I would recommend that you try and encourage them to do that. And point out some key security policies that relate to them. So it could be they don't leave the hotel without getting using a vehicle and hotel driver or security driver or a company driver. Do not get any taxi.

So you give them the critical points. And they should have that pretty much before they actually leave the home location and come to your country. So I can ask questions. any recent safety and security incidents, any current political situations and trends so you could say there's been a few demonstrations outside the government buildings because of ABC conflict related threats, if there are any, you know, there's an increase in Terrorism because our country is supported the US when harassing Iran or having a sort of verbal political spat with Afghanistan or Yeah, as examples, highlight criminal trends and also including, yeah, there's lots of cyber scams around so don't use hotel, unsecure wireless. Pretty much everything on Yeah. That could affect their safety and security while absolute disasters.

If you've got earthquake threats or anything like that, then you want to bring that into the briefing on what to do what not to do, carry go bag with all your document, have that prepared by the side of the bed have shoes so if you have to walk over broken glass, if at least you got your shoes handy, flashlight by the bedside, and the health concerns, they should be well prepared and vaccinated up, but just highlight the fact that mosquitoes Come out at dusk. So you know if you're sitting outside having dinner and consider going inside or not going outside at all. Any travel restrictions, there's no night time travel in the city, you do not use Uber you do not use taxis, whatever your travel restrictions are, and, and a quick summary of the disaster safety and security plans, as we pretty much discuss so you talk them through the fact that you would send in the event of a serious incident, you would send a message out send has been a serious incident and to check in, you would ask them to check in and then follow instructions after that, depending on what the incident has.

And invite them and encourage them to report back to you about their concerns. But also, some general procedures about responding to common threats. If there's a safe haven go to in the hotel. A hotel attack or a potential if one exists. And if there's you know, the fire is the fire assembly area for the office. So it shows them that you care, the duty of care process, but it also educates them before something happens.

So they're they're pre plan, they've got the information they need, they've got the communications, they've got to look a phone, if they need one of those, and they understand what's going on, then it's good policies and procedures, everyone should get that from the CEO downwards. And also, you would provide potentially visitors with a very short version of that pretty much the general procedures for responding to threats like fire, earthquakes in the office and so on, so forth. So, look forward to the intermediary level, we've done the introduction, just finishing it off, and there's been a lot of talking on my part, hopefully, bored you too much. I hope There's a lot of reading for you because there's lots of information. At the intermediate level, I'm looking at considering office and building safety and security so much more on the physical side Vehicle Safety and Security, health and medical issues, information security incidents and crisis management, some more details on that we're going to be doing on the intermediate, intermediate level.

And then on the advanced level, much more sort of physical stuff, giving you the basics of knowledge and inviting you to go and do some security and safety reviews for instance. All right, well, thanks very much free time. It's been a pleasure. I'm going to meet horse I'm going to get a drink of water. Thanks for your attention. And well done everybody.

I look forward to your reviews. It's been it's been a lot of work.