Asking questions. After you have gained rapport, you should be asking questions that will help you learn about your client and help you find their need for step three of this process. So I will explain later what Step three is. But right now just focus on asking questions. The questions you ask should be related to the business or the person that you are talking to. No need to ask questions about the weather.
Now, you want to gather useful information, so that you can influence and persuade them later. Remember to ask them questions with their words, using their visual, auditory or kinesthetic words. And you can also use IQs you can build yes sets and so on. So if you don't know how to do that, you can watch the videos of the previous section and I teach exactly how you can do all of that. A concept that is important is to feel the excitement first, so that they can feel it when you ask him question and when when you are talking To someone, whatever you feel the other person feels. So if you want them to be excited about your product, you must first feel the emotion of excitement in your body.
And then they will feel it. So if you say, oh my, my customers are not excited about the product, it's because you are not excited about the product first, and they don't feel the excitement. Okay? So here's what you need to know when you ask questions. So when you ask questions, there are things that you need to know. You want to know the outcome your client wants, and what they want to experience with your product or service.
You can ask questions such as What do you want, what is the outcome, what will that accomplish, for what purpose What do you want from and so on. You also want to discover their values. So, I will show you how to do that in the next lecture. You want to discover their buying patterns. So I will also show you how to do that in the next lectures. And you also want to discover the need Their need is their problem.
Later in the interaction, you will be able to show how your product and service we saw resolve their need. And a question you can ask is, why do they want it? Why are they here and then you go from there and then you find the main problem. The main need of your customer