Everyone, welcome to the activity to identify value. From the customer's perspective. I have given you two situations and relevant options for those two situations. Think of these situations from the customer's perspective and choose the correct option. I have added this activity as a downloadable document in the resources section of this lecture. Please feel free to share your answer on the q&a discussion board.

I would love to review your responses. After updating the answer on the board. Come back and review the next activity solutions lecture. See you there