Mary was a good coach, but she found it difficult to give feedback when an employee's work was less than expected or they didn't reach the goals that were set. Mary knew that when she needed to mention something for an employee to work on, it was often a good idea to let them know of the areas they have improved on or excel at. When constructive criticism has to be given. Mary remembers to always weigh the good with the bad to ensure that the employee understands their value and is more receptive to the negative aspects of the criticism.