What happens to your budget and schedule when top talent leaves your team? How much sleep will you lose figuring out how to explain these delays to unhappy clients, stakeholders, and shareholders? What will you say when they ask how you could have prevented this in the first place?

Employee engagement is mission-critical when high turnover rates threaten productivity and innovation. Replacing an employee can cost up to 33% of salary in recruiting and training. Trendy benefits, employee surveys, and other top-down engagement initiatives miss the mark when it comes to retaining talent because the strongest predictor of employee satisfaction is the employee-supervisor relationship.

Course content

21st Century Employee Engagement training combines project management practices with emotional intelligence principles in one easy-to-learn method for embedding engagement into your day-to-day operations. The online course begins with an engagement assessment, and guides managers through a step-by-step, systematic process to reach each employee at their level, establishing trust and inspiring growth.

• Module 1 - How to get the best results from this program; committing to your performance standards; triaging your team's performance
• Module 2 - Engaging your power performers; leveraging micro-conversations to sustain engagement; increasing accountability and mission focus
• Module 3 - Engaging your potential performers; leveraging course correction conversations to sustain engagement; developing improvement plans
• Module 4 - Engaging your steady performers; implementing key strategies to increase retention; engaging right - from the start

Each module contains 3 short videos, downloadable tools, and homework assignments that can be tailored to your environment, empowering you to:

• Inspire commitment to a long-term vision
• Increase efficiency and productivity
• Improve communication
• Enhance morale
• Foster innovation
• Retain top talent
• Cultivate the next generation of leaders

What will you learn in this course?

21st Century Employee Engagement gives managers the tools they need to build stronger relationships quickly and effectively by:

• Delivering highly specific performance management techniques in the context of HR fundamentals
• Empowering supervisors to hold employees accountable, with fairness and integrity
• Enhancing your organizational culture of dignity and respect
• Transforming managers into mentors

Who should take this course?

• Emerging leaders
• New managers
• Front-line managers and supervisors
• Project managers and team leads