Welcome back. Welcome to part three of how to speak so that people want to listen, this is going to be largely about voice. And ironically, as you can hear, I have a slight cold at the moment. So apologies for my slightly creepy voice. And just a tip on that if you ever have got that, and you have to speak importantly, I really enjoy and find very useful, a little sweet called vocal zone. I've been taking some this morning, and hopefully my voice will hold out reasonably for this session.

In this session, what we're going to do is look at the mechanics, the way in which your voice works, the way in which you hear and the way in which you listen, those are two very different things. we'll discover actually, that your listening is unique and that's a really important realization. We'll be talking in detail about Your listening filters, a set of filters that you listen through that really shape your appreciation, your understanding your perception of the world around you, they create your reality. And we'll finish by taking a look at some cross modal effects. That is the way in which the senses affect one another. So a lot of stuff to learn in this session.

And the reason for learning it is that if you understand how the mechanics work, and you become conscious of them, then you can start to use them to full effect. If you're unconscious about the way you do these things, then these activities, these actions, these are actually practices. They stay at the level of unconsciousness, and it's very difficult to improve them. So these are fundamentals. I hope you enjoy them.