(3/3) Transfer this knowledge to sales

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Transcript

Customers are people to within to agree. So why not show them appreciation and boost your sales at the same time. If you're wondering how to do it, follow me in exploring the way chairman's principle help you become a better Rep. Your business can benefit from the implementation of the five love languages. As long as you clearly identify your types of audience, you already know that when you provide a service or product, it all comes down to meeting their needs and expectations. And for you to grow, you will always need to customize your message.

Let's take the following example. You believe that giving away a coupon for 10 or 50% off for a future purchase is expressing gift giving? Well, it's not it's a form of bribe. What you're doing, in fact, is trying to buy customer loyalty. So what does a true gift look like? a real one is unexpected.

Four ideas on how to improve your current approach. Let's unwrap the following one act of service and receiving gifts. One way is to start with the products and services you already offer or provide. For instance, when your customer buys your most expensive item, include one of the cheaper products as a free token of your appreciation. The cost of the most expensive goods covers the cost of goods of the cheapest one. So in the end, you won't be losing at all.

Get creative with what kinds of bonuses you can offer your customers. Just ask yourself, How can I surprise my client and at the same time, meet their needs to act of service and quality time. Another variant is to average shipping. Amazon and Shutterfly are representative examples. In this case, both businesses provide free shipping and if you're a gold member, you can unlock all kinds of promotions. encourage you to go the extra mile so that you can be the one people talk about and use as a reference point.

Raise your bar high, you might feel like something's not right. How can your sales increase if you're the one paying for delivery? Well, let's use Amazon again. As an example. The average customer on Amazon who is not a Prime member spends $400 per year while the average Prime member spent $900 per year. As you can see, the free shipping option doubles their sales, so why not start now and see the changes for yourself?

Words of affirmation. A third variant is to customize your customer's order. If you are one of your employees has beautiful handwriting, put the skill to work and write a signed note thanking your client for the purchase. If that isn't the case in your company, then go for a typed nicely printed notice. You can attach to the delivery. For those of you who are more digital use social media to tweet and like.

If you prefer emailing send a thank you message or sent what's now considered all school on a card. Of course don't forget to double check the customers name and correctly specify the item they brought. The only thing to be mentioned here is that the form should give specific examples of the only thing to be mentioned here is that the fortune

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