1 00:00:04,650 --> 00:00:06,990 Unknown: Good morning everyone and good afternoon to those of 2 00:00:06,990 --> 00:00:10,320 you who are joining us from the east coast. My name is Erica 3 00:00:10,320 --> 00:00:13,560 Franken and I'm the professional development manager here at CPH 4 00:00:13,560 --> 00:00:16,920 RBC in Yukon. We'd like to welcome you to today's session 5 00:00:16,920 --> 00:00:20,430 career security in the gig economy with Chris edge low, it 6 00:00:20,430 --> 00:00:25,020 will be running from 930 to 11am pacific time. Just before we get 7 00:00:25,020 --> 00:00:28,530 started, we'd like to run a few housekeeping notes by you. You 8 00:00:28,530 --> 00:00:31,500 can join us by using your telephone dialing to the toll 9 00:00:31,500 --> 00:00:35,040 free line and access code provided on your dashboard, or 10 00:00:35,040 --> 00:00:37,920 if it's easier through your computer's built in audio. If 11 00:00:37,920 --> 00:00:40,440 you experience any trouble with the built in audio, Please 12 00:00:40,440 --> 00:00:44,190 switch to the phone call option.

Also, in order to minimize 13 00:00:44,190 --> 00:00:47,490 background noise, we have muted the phone lines. Once we begin 14 00:00:47,490 --> 00:00:50,040 the formal presentation, your dashboard might shrink to the 15 00:00:50,040 --> 00:00:53,310 right side of your screen. And I'd like to you to expand that 16 00:00:53,310 --> 00:00:56,490 again. If you have to question to send us just click on the red 17 00:00:56,490 --> 00:00:59,970 arrow to do so. Chris and I will be checking the question box 18 00:01:00,000 --> 00:01:02,580 throughout the session, we encourage you to participate as 19 00:01:02,580 --> 00:01:04,740 much as you'd like as we'd like to generate as much 20 00:01:04,740 --> 00:01:08,490 interactivity in the session as possible. If for any reason you 21 00:01:08,490 --> 00:01:10,860 notice that the PowerPoint slides are not displaying 22 00:01:10,890 --> 00:01:14,190 properly on your screen once the presentation begins, it could be 23 00:01:14,190 --> 00:01:17,370 a browser related issue.

And I'd recommend you closing down and 24 00:01:17,370 --> 00:01:20,700 trying again in a different browser. We'd also like to do a 25 00:01:20,700 --> 00:01:23,730 few interactive polls during this presentation, so please 26 00:01:23,730 --> 00:01:27,120 keep your eyes peeled for those too. a handout and copy of the 27 00:01:27,120 --> 00:01:29,550 presentation will be available for download in the handouts 28 00:01:29,550 --> 00:01:33,570 box. Now, I'd like to introduce Chris edge Lowe, who you'd see 29 00:01:33,570 --> 00:01:36,450 on the other webcam of the presentation. Chris is the 30 00:01:36,450 --> 00:01:39,480 founder and president of Sundance consulting and for more 31 00:01:39,480 --> 00:01:42,810 than 30 years he's consulted in organizations around the world. 32 00:01:43,110 --> 00:01:46,530 He's focused on leadership change management and capacity 33 00:01:46,530 --> 00:01:49,920 building in organizations.

Chris has done a number of webinars 34 00:01:49,920 --> 00:01:53,190 with us in the past and the reason why we decided to do a 35 00:01:53,190 --> 00:01:56,580 webinar on the gig economy and career security is because we 36 00:01:56,580 --> 00:01:59,250 recognize that careers are shifting and changing all the 37 00:01:59,250 --> 00:01:59,790 time. 38 00:02:00,690 --> 00:02:02,910 They don't look the same way they used to. And of course, the 39 00:02:02,910 --> 00:02:05,940 ways we're participating them are changing as well. And we 40 00:02:05,940 --> 00:02:08,490 thought it would be a great idea to have Chris, join us for today 41 00:02:08,490 --> 00:02:10,230 so that we can talk about some of the ways that that's 42 00:02:10,230 --> 00:02:13,050 happening and how you can participate in it going forward 43 00:02:13,050 --> 00:02:14,700 to make sure that you're getting the most out of what you're 44 00:02:14,700 --> 00:02:17,190 looking for in your career, and still maximizing your 45 00:02:17,190 --> 00:02:20,010 opportunities around you.

So with that, I'd like to turn it 46 00:02:20,010 --> 00:02:22,650 over to Chris, and we'll enjoy the rest of the session. 47 00:02:25,110 --> 00:02:27,660 Erica, thank you. Can you hear me okay. 48 00:02:29,190 --> 00:02:33,120 Erica, can you hear me? I can hear you. Great.

So I'm assuming 49 00:02:33,120 --> 00:02:37,050 everyone else can hear me. And of course, with technology, it's 50 00:02:38,010 --> 00:02:41,370 always a little sketchy in terms of feedback to the presenters. 51 00:02:41,370 --> 00:02:44,790 And we're going to try and get around that as much as we can by 52 00:02:44,790 --> 00:02:49,350 having chats and polls, as Eric has suggested. And I'd like to 53 00:02:49,350 --> 00:02:53,280 start right out of the gate. as Eric mentioned in our opening, 54 00:02:53,280 --> 00:02:55,950 it's morning for some of us here closer to the west side of the 55 00:02:55,950 --> 00:02:59,850 country and it's what would it be early afternoon for others. 56 00:03:01,410 --> 00:03:04,620 I've looked at this title screen now in front of you several 57 00:03:04,620 --> 00:03:10,080 times, and I must confess, I am coveting that young woman's pink 58 00:03:10,080 --> 00:03:13,740 slippers.

Now, there is something about the casualness 59 00:03:13,740 --> 00:03:16,560 of pink slippers up on a desk while we're obviously working, 60 00:03:16,560 --> 00:03:20,130 obviously engaged in a phone conversation. So I must confess, 61 00:03:20,310 --> 00:03:24,930 I don't have pink slippers on this morning. But I am in 62 00:03:25,140 --> 00:03:28,890 Edmonton, and I'm in my office. And of course with a miracle of 63 00:03:28,890 --> 00:03:31,260 technology, although it's not really a miracle anymore, but it 64 00:03:31,260 --> 00:03:34,110 used to be a miracle. We can all kind of hang out wherever we are 65 00:03:34,440 --> 00:03:38,490 in this virtual conversation that will unfortunately be 66 00:03:38,490 --> 00:03:41,070 predominated by me. But we're going to try and make it as 67 00:03:41,070 --> 00:03:44,340 interactive as we can.

And to that end, I want to start right 68 00:03:44,340 --> 00:03:47,100 now. So the first thing I'd like you to do is to find that chat 69 00:03:47,100 --> 00:03:50,940 bar. And what I'd appreciate if you could just put your first 70 00:03:50,940 --> 00:03:55,620 name in, and where are you like geographically so I'm in 71 00:03:55,620 --> 00:03:58,950 Edmonton, that's of course in Alberta, whatever city you're 72 00:03:58,950 --> 00:03:59,970 in, and I'd also 73 00:04:00,000 --> 00:04:04,140 like you to tell us, where are you? Are you at a coffee shop as 74 00:04:04,140 --> 00:04:05,610 in the top picture of that? 75 00:04:07,529 --> 00:04:10,229 Cover slide those guys are working in a coffee shop. I 76 00:04:10,229 --> 00:04:12,299 think they're working.

I don't know if it's computers are open. 77 00:04:12,299 --> 00:04:14,489 So that's usually a good sign. They could be on Facebook. I 78 00:04:14,489 --> 00:04:16,649 don't know. But you know, let's assume they're working. And 79 00:04:16,649 --> 00:04:20,669 certainly this woman with the pink slippers that I covered.

A 80 00:04:20,669 --> 00:04:25,499 great deal is in work mode in some way or another. So are you 81 00:04:25,499 --> 00:04:28,889 in your car? Are you in your office? You know, are you at the 82 00:04:28,889 --> 00:04:32,219 library or a coffee shop? I'm aware Are you so that's your 83 00:04:32,219 --> 00:04:35,579 first task chat function. And Erica as these come in, if you 84 00:04:35,579 --> 00:04:37,949 can just read them out for us.

That would be great. Again, 85 00:04:38,099 --> 00:04:42,449 first name, city or town, wherever you are. And then are 86 00:04:42,449 --> 00:04:45,329 you in your office? Are you you know, having coffee somewhere, 87 00:04:45,329 --> 00:04:49,379 whatever it is. Yeah, shut up and let people type. Let's see 88 00:04:49,379 --> 00:04:53,099 what comes up.

Great. So we have a few responses already. We have 89 00:04:53,099 --> 00:04:56,549 Heather who's working from Edmonton and an office. We have 90 00:04:56,549 --> 00:04:59,969 Jody Who's that work in Winnipeg, Manitoba. 91 00:05:00,810 --> 00:05:05,460 And we have Jeff who's working from Starbucks in DC. Yeah, 92 00:05:05,490 --> 00:05:10,020 Jeff.

That's it. I didn't catch was a Jody in Winnipeg. Where's 93 00:05:10,020 --> 00:05:15,870 Jody working from? Did she say it when we were at work? Yeah. 94 00:05:15,870 --> 00:05:19,260 at work.

So again, I mean, work could be, you know, on the back 95 00:05:19,260 --> 00:05:21,990 of a bicycle these days. So, anyway, that's fine. Jody, I 96 00:05:21,990 --> 00:05:24,390 don't want to put you on the spot. Anyone else have the 97 00:05:27,270 --> 00:05:29,940 interest in engaging Any other comments, Erica? 98 00:05:30,990 --> 00:05:34,800 Nope. We have no one else who's participated so far.

Okay, 99 00:05:35,070 --> 00:05:38,220 that's fine. That was a silly idea. But I still have to say, I 100 00:05:38,220 --> 00:05:40,710 don't know what this says about me. I do like pink fuzzy 101 00:05:40,710 --> 00:05:43,860 slippers at work. Anyway. Let's press on.

102 00:05:45,360 --> 00:05:50,280 We're here to talk about jobs and careers. And I keep my eye 103 00:05:50,280 --> 00:05:53,430 on a couple things. One would be headlines and I was looking this 104 00:05:53,430 --> 00:05:56,670 morning again, as I often do in headlines, whether they're in 105 00:05:56,670 --> 00:05:59,970 the actual paper, the paper paper that I see 106 00:06:00,000 --> 00:06:03,300 Read but I also read a number of online papers, I'm often looking 107 00:06:03,300 --> 00:06:06,840 for headlines. And while I didn't find anything pressingly 108 00:06:06,840 --> 00:06:11,340 exciting this morning, I have just tracked a few. Now these 109 00:06:11,340 --> 00:06:15,330 are getting field news already. They're back in 2018.

So there's 110 00:06:15,330 --> 00:06:18,180 just a couple things that I noticed. One is the Canadian 111 00:06:18,180 --> 00:06:21,690 jobless rate drops. But there's a surge in part time work 112 00:06:21,690 --> 00:06:24,810 offsetting full time job losses. So there's a shift happening. Of 113 00:06:24,810 --> 00:06:27,810 course, it has been for a while, around full and part time jobs. 114 00:06:29,010 --> 00:06:34,770 In Canada, January, that would be January 2018 88,000. jobs 115 00:06:34,980 --> 00:06:40,560 lost in January in Canada.

And a forecast from the World Economic 116 00:06:40,560 --> 00:06:43,320 Forum, Machine Learning and Digital automation will 117 00:06:43,320 --> 00:06:48,210 eliminate 75 million jobs by 2025. Now, I used to look at 118 00:06:48,210 --> 00:06:52,950 that number 2025. Thinking holy cow that's like the Jetsons way 119 00:06:52,950 --> 00:06:55,800 out in the future that we'll never see. And I think now 120 00:06:55,800 --> 00:06:58,920 that's six years from now and I'm going oh, maybe that's 121 00:06:58,920 --> 00:07:00,000 coming up far faster. 122 00:07:00,000 --> 00:07:03,720 than I thought. And that's an interesting notion.

Now, that's 123 00:07:03,750 --> 00:07:06,120 the World Economic Forum. So I'm assuming they're looking at 124 00:07:06,120 --> 00:07:09,360 that, from a world perspective, I don't know 75 million jobs 125 00:07:09,390 --> 00:07:13,170 around the world probably isn't a huge percentage. But it's an 126 00:07:13,170 --> 00:07:16,050 interesting thing to think about and an interesting thing to 127 00:07:18,510 --> 00:07:21,360 at least have in the back of our brain every now and again, 128 00:07:22,200 --> 00:07:25,950 freelancing in America suggests that by 2027, so it's a few more 129 00:07:25,950 --> 00:07:28,980 years out, the majority of America's workforce will 130 00:07:28,980 --> 00:07:32,340 freelance i'm not sure i agree with that, whether it's going to 131 00:07:32,340 --> 00:07:36,600 be the majority or not, but it will certainly be a significant 132 00:07:36,810 --> 00:07:41,130 portion of more than it is now. And of course, what's now is far 133 00:07:41,130 --> 00:07:45,210 and away more than it was even 10 years ago.

Great quote from 134 00:07:45,210 --> 00:07:49,950 CNN. In April of 2017, retailers cut 10s of thousands of jobs 135 00:07:50,460 --> 00:07:56,940 again, again, because retail has been slammed with job loss 40% 136 00:07:56,940 --> 00:08:00,000 of Canadian jobs lost automation the forecast by McKinsey 137 00:08:00,000 --> 00:08:04,260 In 2017, here's an ironic one. This was in November of 2017. 138 00:08:04,560 --> 00:08:09,270 The economy adds 35,300 jobs in October yet, unemployment rates 139 00:08:09,330 --> 00:08:10,020 are up. 140 00:08:11,370 --> 00:08:14,850 What's going on here? Well, let's see if we can find out 141 00:08:14,850 --> 00:08:19,890 what's going on here.

Now. I apologize if your screen isn't 142 00:08:19,950 --> 00:08:24,780 big enough, or these slides aren't clear enough. So I'm 143 00:08:24,780 --> 00:08:29,310 gonna read this to you. Not only do I watch headlines, I watch 144 00:08:29,310 --> 00:08:32,550 the political cartoonist because often they have the best 145 00:08:32,550 --> 00:08:35,820 insights. And there's a certain genius of people with the 146 00:08:35,820 --> 00:08:39,420 ability to pay attention to something and then coin a 147 00:08:39,420 --> 00:08:44,430 caption or, better yet a caption with pictures. That really 148 00:08:44,490 --> 00:08:47,490 captures a situation that unique now here you can see there's a 149 00:08:47,490 --> 00:08:50,520 blow up doll.

Obviously in a bank, the customer is saying, 150 00:08:50,520 --> 00:08:54,210 Well, I'm glad to see the bank hasn't become totally automated. 151 00:08:55,320 --> 00:08:55,890 Of course. 152 00:08:57,030 --> 00:08:59,310 You know, when was the last time you were in a bank and actually 153 00:08:59,310 --> 00:09:00,000 talk to someone 154 00:09:00,000 --> 00:09:03,540 I mean, it doesn't happen nearly as much as it used to. Now this, 155 00:09:03,630 --> 00:09:06,930 this one is really quite hard to read. And I will read this to 156 00:09:06,930 --> 00:09:11,640 you throughout. It's Gary Trudeau has a magnificent 157 00:09:11,640 --> 00:09:13,350 ability to capture the essence 158 00:09:14,880 --> 00:09:18,120 of the situation.

And and this is a conversation that's taking 159 00:09:18,120 --> 00:09:20,910 place by people who will become very obvious to you as we go 160 00:09:20,910 --> 00:09:25,440 through this. You wanted to see me, Jim? Yeah, come here, Ben. 161 00:09:25,770 --> 00:09:29,430 Take a look down on the floor. See the guy with the glasses. 162 00:09:29,760 --> 00:09:30,570 He's attempt.

163 00:09:31,650 --> 00:09:35,760 He's an experienced creative director. And he's working on a 164 00:09:35,760 --> 00:09:38,730 small in house publishing project for us. his salary is 165 00:09:38,730 --> 00:09:41,640 low, he gets no training, no health benefits, no vacation, 166 00:09:41,850 --> 00:09:47,190 and no sick days. In short, He's the perfect employee. And he's 167 00:09:47,190 --> 00:09:49,020 inspired me to rethink the future. 168 00:09:50,310 --> 00:09:54,930 And I've decided to fire everyone.

All 6500 employees at 169 00:09:54,930 --> 00:09:58,770 Universal petroleum, then rehire the core players on a consultant 170 00:09:58,770 --> 00:09:59,250 basis. 171 00:10:00,000 --> 00:10:02,550 trigger the move will cut operating expenses by at least a 172 00:10:02,550 --> 00:10:05,760 third, maybe even 40%. What do you think? 173 00:10:07,049 --> 00:10:11,819 What do I think it's brilliant, big guy? It's a simple but bold, 174 00:10:11,819 --> 00:10:15,689 visionary strategy for the 21st century. Naturally, I love it.

175 00:10:16,139 --> 00:10:17,099 When do we start? 176 00:10:18,390 --> 00:10:18,960 We, 177 00:10:20,280 --> 00:10:21,150 I mean, everybody 178 00:10:24,330 --> 00:10:25,110 had, of course, 179 00:10:26,400 --> 00:10:29,250 the creative director writes on the screen project completed, 180 00:10:29,250 --> 00:10:32,280 please clean up your desk. That was it. He's gone on to the next 181 00:10:32,280 --> 00:10:35,460 project. So an interesting way to think about what's going on 182 00:10:35,460 --> 00:10:40,050 in some organizations. Now, this impacts different generations in 183 00:10:40,050 --> 00:10:43,740 different ways.

And this would be as myself being a baby 184 00:10:43,740 --> 00:10:45,870 boomer, this is one that I certainly can relate to. 185 00:10:46,770 --> 00:10:48,870 Workplace at a glance, remember back in the 50s 186 00:10:50,610 --> 00:10:54,150 could also say remember back in the 60s, we look forward to days 187 00:10:54,150 --> 00:10:59,970 when machines would be doing all the work and here they are. I 188 00:11:00,000 --> 00:11:03,990 No. Now remind me why we thought we'd still be getting paid. 189 00:11:06,600 --> 00:11:09,960 And here would be when I saw this, I laughed out loud. 190 00:11:09,960 --> 00:11:13,800 Literally, I laughed out loud.

This would be perhaps, perhaps a 191 00:11:13,800 --> 00:11:16,980 millennials nightmare. The other one baby boomers nightmare. And 192 00:11:16,980 --> 00:11:19,770 this one of course and millennials nightmare. This guy 193 00:11:19,770 --> 00:11:22,830 comes to the guy in the cubicle accounting has calculated how 194 00:11:22,830 --> 00:11:25,470 much we've paid you compared to how much work you've actually 195 00:11:25,470 --> 00:11:30,060 done. You owe us $16,259. 196 00:11:32,040 --> 00:11:35,250 Can you imagine for a minute, somebody's coming to your 197 00:11:35,250 --> 00:11:37,500 cubicle or your office, your place of work with that 198 00:11:37,500 --> 00:11:40,950 particular conversation might be just a bit jarring for some of 199 00:11:40,950 --> 00:11:42,810 us.

I know it will be jarring to me. 200 00:11:43,830 --> 00:11:46,560 So some ideas that we're going to share given all of that 201 00:11:46,560 --> 00:11:50,160 context and some things that are actually going on. I'd like to 202 00:11:50,190 --> 00:11:53,340 dig into the scenes behind those particular headlines and 203 00:11:53,340 --> 00:11:56,700 cartoons and explore the forces that really are reshaping 204 00:11:56,700 --> 00:12:00,000 organizations and how work is getting done in today. 205 00:12:00,000 --> 00:12:00,690 World. 206 00:12:02,010 --> 00:12:05,100 I'd like to walk you through four components of career 207 00:12:05,100 --> 00:12:07,650 management. And we're going to dig into these in some depth.

208 00:12:07,650 --> 00:12:09,570 Know yourself, know your marketplace, have something 209 00:12:09,570 --> 00:12:13,440 valuable to offer, and run your career as if you were your 210 00:12:13,440 --> 00:12:17,640 business. Because you are your business doesn't mean you have 211 00:12:17,640 --> 00:12:21,000 to go and start a business. But if you manage your career as if 212 00:12:21,000 --> 00:12:24,270 we're a business and applied some of those principles to your 213 00:12:24,270 --> 00:12:27,240 career, you're going to go a long way with a lot more 214 00:12:27,240 --> 00:12:31,170 security than perhaps others that don't. I'd like to uncover 215 00:12:31,170 --> 00:12:33,990 some of the economic principles of career security throughout 216 00:12:33,990 --> 00:12:37,260 this conversation that will afford us all the opportunity 217 00:12:37,260 --> 00:12:41,190 regardless of where we are in our careers, to thrive in this 218 00:12:41,220 --> 00:12:45,270 increased turbulence that we're seeing unfolding around us.

And 219 00:12:45,270 --> 00:12:48,720 we're also going to, toward the end of our conversation here, 220 00:12:48,720 --> 00:12:53,310 measure how ready we are for this rapidly evolving world at 221 00:12:53,310 --> 00:12:56,370 work. And this might catch you by surprise in that you may be 222 00:12:56,370 --> 00:12:59,970 far and away better prepared than you think you are or not. 223 00:13:00,870 --> 00:13:01,740 We'll find out. 224 00:13:02,970 --> 00:13:06,150 So I've put together some resources for you. As Erica 225 00:13:06,150 --> 00:13:09,930 mentioned, you should have copies of all of these slides 226 00:13:10,590 --> 00:13:12,570 that you're seeing in front of you. And if you printed those 227 00:13:12,570 --> 00:13:15,420 off ahead of time, that's great.

There's also an article that I 228 00:13:15,420 --> 00:13:21,150 wrote recently. And I've relied on to some resources, some old 229 00:13:21,150 --> 00:13:24,660 and some new as I put some of these ideas together based on my 230 00:13:24,660 --> 00:13:28,590 own experience as well. These first two resources actually are 231 00:13:28,590 --> 00:13:32,610 two books. And let me just hold the old versions up that I've 232 00:13:32,610 --> 00:13:37,500 got here. These are books that were written way back in the 233 00:13:37,500 --> 00:13:43,770 dark ages of the 90s 1994 bill bridges robot called job chef, 234 00:13:43,770 --> 00:13:46,620 he followed that up with creating new and company in 235 00:13:46,620 --> 00:13:50,520 1997. And that particular picture that's on your screen is 236 00:13:50,520 --> 00:13:54,660 the newer edition of creating you and company.

Bill was one of 237 00:13:54,660 --> 00:13:58,650 the first people in the world to see what was happening in the 238 00:13:58,650 --> 00:13:59,610 world of work. 239 00:14:00,000 --> 00:14:03,270 And how these forces that we're going to talk about, we're 240 00:14:03,480 --> 00:14:07,830 having an significant change. And I would argue bill was 241 00:14:07,830 --> 00:14:09,420 probably 10 years, 242 00:14:10,440 --> 00:14:14,220 perhaps even 20 years ahead of time, which was often one of 243 00:14:14,220 --> 00:14:16,620 Bill's gifts, I had the extraordinary opportunity to 244 00:14:16,620 --> 00:14:21,120 work very closely with Bill bridges for all of the 90s and 245 00:14:21,120 --> 00:14:23,850 into the early part of the century before he retired, and 246 00:14:23,850 --> 00:14:27,060 then unfortunately passed away a while back, but he had this 247 00:14:27,060 --> 00:14:30,690 extraordinary gift to see subtle shifts in what's going on in the 248 00:14:30,690 --> 00:14:36,150 world around us and explain them in a way that would be easy for 249 00:14:36,150 --> 00:14:38,730 someone with a relatively straightforward, practical brain 250 00:14:38,730 --> 00:14:42,600 like mine, to understand them.

So those are two books. They've 251 00:14:42,600 --> 00:14:46,140 been around for a long time that talk about these ideas. They 252 00:14:46,200 --> 00:14:50,730 they didn't I don't think have the impact that they are now. 253 00:14:51,210 --> 00:14:55,410 And what's happening of course, is other people are also writing 254 00:14:55,410 --> 00:15:00,000 their own books. So 20 years after bill wrote, creating human 255 00:15:00,000 --> 00:15:04,230 company are these two books and these are the two, two ladies 256 00:15:04,230 --> 00:15:10,350 that wrote this. Maria McGovern and Diane, Callie Makai.

Mo ca 257 00:15:10,350 --> 00:15:13,530 he clearly pronounced that wrong. Diane, I apologize for 258 00:15:13,530 --> 00:15:16,320 that. I don't know these two ladies, I read your books, of 259 00:15:16,320 --> 00:15:20,910 course. And they are very clear thinkers, they're great writers. 260 00:15:20,910 --> 00:15:24,810 And they're observing this notion of what's going on in the 261 00:15:24,810 --> 00:15:27,780 world now. But they're looking at it as if it was just 262 00:15:27,780 --> 00:15:30,150 happening now.

And it's been going on for a while, 263 00:15:30,720 --> 00:15:34,230 nonetheless. So those are some resources, books. They're all 264 00:15:34,230 --> 00:15:38,280 available still through whatever book source you want to use. So 265 00:15:38,310 --> 00:15:42,300 those are some resources now I think, Erica, have you got a 266 00:15:42,300 --> 00:15:43,800 poll for us to look 267 00:15:45,840 --> 00:15:46,440 at now? 268 00:15:48,720 --> 00:15:51,660 So Chris would like to know are you currently employed by an 269 00:15:51,660 --> 00:15:54,690 organization and are in a full time traditional job 270 00:16:06,299 --> 00:16:19,979 So give the response at 80%. 271 00:16:22,500 --> 00:16:24,270 We have 80% of the votes in.

272 00:16:25,290 --> 00:16:26,610 And what is the answer here? 273 00:16:31,830 --> 00:16:36,720 Oh, here we go. So 63% say yes, they're in an organization in a 274 00:16:36,720 --> 00:16:39,570 full time traditional job and 38% say no. 275 00:16:41,610 --> 00:16:46,890 Wow. So that that's almost a 6040 split. Okay, remember 276 00:16:48,000 --> 00:16:52,020 that now?

I think we've got another poll. Yes. Yes, we do on 277 00:16:52,020 --> 00:16:55,020 the first one. What's the second poll? Are you satisfied with 278 00:16:55,020 --> 00:16:59,970 your current employment? Yes, sort of or no.

And we'll close 279 00:17:00,000 --> 00:17:02,160 poll at 80% voting rights. 280 00:17:15,509 --> 00:17:17,729 So we'll close the poll now. 281 00:17:20,790 --> 00:17:28,290 See, Judy, if you can't, here we go. So, yes to so Wow. So 50% 282 00:17:28,290 --> 00:17:31,830 say yes. And 50% say sort of and zero percent say no.

283 00:17:33,420 --> 00:17:38,370 Well, great. I'm glad there's no nose because the question and if 284 00:17:38,370 --> 00:17:40,770 we're voting no on this well, why are you still there? I mean, 285 00:17:40,830 --> 00:17:44,250 nobody's holding you prisoner here. So I, what, what what were 286 00:17:44,250 --> 00:17:48,600 the numbers again? I'm sorry. 50% said yes.

And 50% that sort 287 00:17:48,600 --> 00:17:52,380 of split right down the middle. Well, now, isn't that 288 00:17:52,380 --> 00:17:57,330 interesting. So what I may interpret for that is those of 289 00:17:57,330 --> 00:18:00,000 us with what we would call a record 290 00:18:00,000 --> 00:18:03,030 Get A JOB, JOB inside an organization that we assume is 291 00:18:03,030 --> 00:18:05,760 somewhat secure. And we assume you know is full time or 292 00:18:05,760 --> 00:18:09,390 whatever it might be maybe looking for ways to make that 293 00:18:09,390 --> 00:18:11,910 more effective, a better fit, whatever it might be. 294 00:18:13,230 --> 00:18:17,850 And maybe those of us that are working in that part time 295 00:18:17,850 --> 00:18:21,300 contracts, fear, males will be looking for ways not to 296 00:18:21,300 --> 00:18:25,890 necessarily get a job, but to do a better job of making this type 297 00:18:25,890 --> 00:18:26,400 of work.

298 00:18:28,620 --> 00:18:33,390 More successful, more effective. So that's, that's interesting. 299 00:18:33,390 --> 00:18:34,500 It was half and half that. 300 00:18:35,670 --> 00:18:38,730 That's great. All right. So one last question.

301 00:18:40,110 --> 00:18:43,500 I think we've got a question here. Erica, take it away. We 302 00:18:43,530 --> 00:18:46,950 have a chat question. So this is a part of the webinar that we'd 303 00:18:46,950 --> 00:18:49,740 like to encourage interactivity from you directly as 304 00:18:49,740 --> 00:18:53,430 participants. And we'll be taking in the responses directly 305 00:18:53,430 --> 00:18:56,970 to Kristen myself to chat further. So the question is, 306 00:18:56,970 --> 00:18:59,640 what is one thing you want from this program to help guide your 307 00:18:59,640 --> 00:19:00,000 career 308 00:19:00,000 --> 00:19:03,570 path.

So this program being this webinar today, what brought you 309 00:19:03,570 --> 00:19:05,820 to the webinar today? And what are you looking forward to help 310 00:19:05,820 --> 00:19:06,840 you with your career path? 311 00:19:10,830 --> 00:19:13,530 Eric has these come up? Could you just read them? Because I 312 00:19:13,530 --> 00:19:16,200 want to make note of them here so I can keep my eye on them as 313 00:19:16,200 --> 00:19:19,680 well? Yes, we'll be reading them aloud.

So one of the responses 314 00:19:19,680 --> 00:19:23,280 that has come in is how to make marketing, how to market my HR 315 00:19:23,280 --> 00:19:24,780 consulting service. 316 00:19:25,800 --> 00:19:28,800 That seems like a direct fit with some of the content we'll 317 00:19:28,800 --> 00:19:30,420 be covering today. Absolutely. 318 00:19:37,800 --> 00:19:40,440 I think so many other responses that we've had from our members 319 00:19:40,440 --> 00:19:43,050 survey leading up to today, which another is another reason 320 00:19:43,050 --> 00:19:46,800 we decided to generate and develop this webinar is sort of 321 00:19:46,800 --> 00:19:49,470 the what we alluded to in the introduction, which is that the 322 00:19:49,470 --> 00:19:53,640 workforce is changing so much. Even you know, to situate 323 00:19:53,640 --> 00:19:57,750 yourself as an employee in your organization in a way that works 324 00:19:57,750 --> 00:19:59,970 for you, even if you're working full time.

325 00:20:00,000 --> 00:20:03,150 In a secure job, but wanting to work in more of the gig economy 326 00:20:03,150 --> 00:20:06,090 fashion where you're working from home part time, or you're 327 00:20:06,090 --> 00:20:08,280 working in coffee shops, or you're managing as a remote 328 00:20:08,280 --> 00:20:11,040 workforce, I know that some of the questions that have come up 329 00:20:11,040 --> 00:20:16,320 around this topic as well. And so I think if we can cover that 330 00:20:16,380 --> 00:20:18,780 to Chris, that would be really helpful. I know that some of the 331 00:20:18,780 --> 00:20:20,730 feedback from our members survey as well. 332 00:20:23,040 --> 00:20:26,850 Absolutely. Can you give me the gist of that? I think I 333 00:20:26,850 --> 00:20:30,930 remember.

Yeah, I think that members and people who are 334 00:20:30,960 --> 00:20:35,610 practicing in HR, but even not finance, sort of not competing, 335 00:20:35,610 --> 00:20:38,010 but just working within this changing framework of what it 336 00:20:38,010 --> 00:20:41,520 means to work in a full time secure job. So I guess the point 337 00:20:41,520 --> 00:20:45,330 is that, what full time employment security looks like 338 00:20:45,330 --> 00:20:48,750 is it self shifting, as you've alluded to, and how to 339 00:20:48,750 --> 00:20:51,690 participate in a way that maybe still looks more traditional? 340 00:20:51,690 --> 00:20:53,580 And maybe do you want to continue to be a full time 341 00:20:54,480 --> 00:20:57,150 permanent employee but maybe sort of evolving with that 342 00:20:57,150 --> 00:20:59,970 changing workforce as well. So what that translates to 343 00:21:00,000 --> 00:21:02,850 You may be working from home how to integrate some of that into 344 00:21:02,850 --> 00:21:06,000 your life, if that's what you're looking for or not.

Or if you're 345 00:21:06,000 --> 00:21:08,970 responsible for people who do want to work from home or to 346 00:21:08,970 --> 00:21:14,070 kind of just manage those value changes as well. Ah, so that's a 347 00:21:14,070 --> 00:21:17,640 whole nother topic managing, displaced, not displaced distant 348 00:21:17,640 --> 00:21:20,790 workforces. Because that's, I mean, that would be an 349 00:21:20,790 --> 00:21:23,190 interesting conversation for a whole other webinar. I mean, we, 350 00:21:23,340 --> 00:21:25,830 we can certainly touch on that. But that's, that's a really a 351 00:21:25,830 --> 00:21:30,210 pretty big topic. And I don't want to, I don't want to slip 352 00:21:30,210 --> 00:21:32,910 off in our conversation here into the management challenges 353 00:21:32,910 --> 00:21:35,820 around that, because that's a whole other conversation as 354 00:21:35,820 --> 00:21:40,740 well.

But I do want to help and as you say, what I wrote down 355 00:21:40,740 --> 00:21:44,160 here is how do I thrive in full time work, whatever that might 356 00:21:44,160 --> 00:21:48,120 look like here? So then what do I need to be able to do? If and 357 00:21:48,120 --> 00:21:51,000 when my manager comes to me and says, accounting tells us You 358 00:21:51,000 --> 00:21:55,800 owe me $16,369? I mean, how do you avoid those conversations, 359 00:21:56,040 --> 00:21:58,110 which I think is really critical, and that we can 360 00:21:58,110 --> 00:21:59,970 certainly do that in the framework of this. 361 00:22:00,000 --> 00:22:03,510 conversation. But to get into that whole management of 362 00:22:03,510 --> 00:22:06,090 additional workforce and all the rest of that that's a whole 363 00:22:06,090 --> 00:22:08,520 other kettle of fish.

And you know, we may do that in the 364 00:22:08,520 --> 00:22:12,030 future. But yes, we probably won't get to it here. Okay, so 365 00:22:12,030 --> 00:22:15,930 then for those who are looking to, to hear more on that, 366 00:22:15,960 --> 00:22:18,330 perhaps you're interested in connecting with them one on one 367 00:22:18,330 --> 00:22:21,390 directly after the webinar, if you're interested in question, 368 00:22:21,450 --> 00:22:24,660 and we will get that information later. Yeah, yes, definitely 369 00:22:24,660 --> 00:22:27,240 will connect to the to view, whoever that ends up being 370 00:22:27,240 --> 00:22:31,710 afterwards. One of the other responses that's come in is to 371 00:22:31,710 --> 00:22:35,370 identify my areas of deficiency, particularly in the area of 372 00:22:35,370 --> 00:22:39,450 technology and social media. So perhaps doing an audit on where 373 00:22:39,450 --> 00:22:40,680 there's room for growth.

374 00:22:41,790 --> 00:22:44,310 And then another response that's come in is how to assess a 375 00:22:44,310 --> 00:22:47,190 potential employer to look at a different working arrangement, 376 00:22:47,370 --> 00:22:49,800 rather than the traditional full time position so that I can 377 00:22:49,800 --> 00:22:52,740 continue to work as a part time consultant to other businesses. 378 00:22:52,740 --> 00:22:55,830 So some of that was covered in my question more generally, but 379 00:22:55,830 --> 00:22:58,560 this is another one that came up from one of our audience members 380 00:22:58,560 --> 00:22:58,980 today. 381 00:23:02,280 --> 00:23:06,240 That's, that's a huge piece because so many of us old dogs, 382 00:23:06,450 --> 00:23:09,960 and I'm going to lump all of us with somewhat gray hair into the 383 00:23:09,960 --> 00:23:15,750 old dog pile, still still look at from a manager supervisor 384 00:23:15,750 --> 00:23:20,310 role as work as tied to a location 385 00:23:21,360 --> 00:23:27,240 and tied to a person putting in x hours and and that 386 00:23:28,380 --> 00:23:33,930 that framework is incredibly restrictive.

And it is very 387 00:23:34,050 --> 00:23:39,090 stiff as a way to get work done. So this conversation around how 388 00:23:39,090 --> 00:23:42,630 do I help my manager recognize that I can still add value and 389 00:23:42,630 --> 00:23:46,140 not be in my office from nine till five or whatever it is. 390 00:23:46,440 --> 00:23:49,860 That's very, that's very helpful and we will get into that. And 391 00:23:49,860 --> 00:23:52,350 what you need to do is you need to figure out what does your 392 00:23:52,350 --> 00:23:56,370 manager value? We're gonna get into that in spades, because I 393 00:23:56,370 --> 00:24:00,000 think he or she managers, pardon me, he or she, whoever you're 394 00:24:00,000 --> 00:24:03,510 Manager is value something more than just your physical presence 395 00:24:03,510 --> 00:24:07,950 in the office. At least we hope that's the case.

Although I must 396 00:24:07,950 --> 00:24:11,130 confess, I have wandered into some organizations, as I've had 397 00:24:11,130 --> 00:24:14,430 some of these conversations, not only with this side of it in 398 00:24:14,430 --> 00:24:17,400 terms of the personal side of this very fluid world of work, 399 00:24:17,400 --> 00:24:20,340 but also the management side of this. And I've run into 400 00:24:20,340 --> 00:24:24,930 organizations that do indeed, pay people simply to show up. 401 00:24:25,530 --> 00:24:28,740 And then when people don't show up, then there's of course, a 402 00:24:28,740 --> 00:24:32,250 little hissy fit. And that's not appropriate language, of course, 403 00:24:32,250 --> 00:24:33,060 but nonetheless, 404 00:24:34,200 --> 00:24:38,610 a lot of our organizations are already geared up for this very 405 00:24:38,610 --> 00:24:41,340 fast paced world and certainly some of the industries that 406 00:24:41,340 --> 00:24:46,350 we're seeing now.

They were born in the chaos at the end of this 407 00:24:46,350 --> 00:24:49,770 Industrial Age, and all of this new information stuff, so they 408 00:24:49,770 --> 00:24:54,990 didn't start with jobs as a foundation for building your 409 00:24:54,990 --> 00:24:58,170 organization. So they never even noticed or even thought that it 410 00:24:58,170 --> 00:24:59,970 would be a good idea to pay people for sure. 411 00:25:00,000 --> 00:25:05,820 Going up. But there's sections that are around that still do 412 00:25:05,820 --> 00:25:08,700 that kind of stuff. And I was working ironically, I thought 413 00:25:08,700 --> 00:25:10,920 I'd laugh literally, I laughed out loud. And this was not a 414 00:25:10,920 --> 00:25:12,930 good thing to do as a facilitator in this particular 415 00:25:12,930 --> 00:25:17,220 program.

But one of the senior doctrine ospital spoke up in a 416 00:25:17,220 --> 00:25:21,930 session I was doing and he said, not only do we pay people for 417 00:25:21,930 --> 00:25:26,820 showing up, we actually pay people for not showing up we pay 418 00:25:26,820 --> 00:25:35,070 people to be on standby. Wow. And I thought, holy cow, so now 419 00:25:35,100 --> 00:25:39,060 there's a gig. So it's nice and all the rest of the and of 420 00:25:39,060 --> 00:25:41,700 course, when standby wasn't right terms, I think about it 421 00:25:41,700 --> 00:25:45,540 now it was on call. So when you're on call as a doc or an 422 00:25:45,540 --> 00:25:48,210 emergency room nurse or whatever it is, if you get called in. 423 00:25:48,900 --> 00:25:51,090 Yes, of course you go and then you're engaging in your full 424 00:25:51,090 --> 00:25:53,850 time salary.

But while you're on call, this particular hospital 425 00:25:53,970 --> 00:25:56,940 was still paying people for being on call. Now it wasn't 426 00:25:56,940 --> 00:25:59,550 their full rate, but nonetheless, they were 427 00:25:59,610 --> 00:26:00,000 available. 428 00:26:00,420 --> 00:26:03,360 But they weren't there. They were just on call, and they were 429 00:26:03,360 --> 00:26:08,040 being paid. So this is a fascinating question is how do I 430 00:26:08,040 --> 00:26:12,420 explore the value? And how can I have those conversations with my 431 00:26:12,420 --> 00:26:17,070 manager?

So that work isn't attached to my butt in my chair 432 00:26:17,070 --> 00:26:19,860 for these hours. So yes, we're going to get into that in 433 00:26:19,860 --> 00:26:23,730 spades. And if I don't quit prattling on, we'll never get to 434 00:26:23,730 --> 00:26:24,210 it. So 435 00:26:25,530 --> 00:26:29,790 everyone who contributed Yeah, yes, that's very helpful. Thank 436 00:26:29,790 --> 00:26:33,810 you. And I'm going to just keep my eye on these.

We thought 437 00:26:33,840 --> 00:26:38,340 about a couple things. We get to that. What we've already talked 438 00:26:38,340 --> 00:26:43,050 a little bit about that. When we started this conversation, when 439 00:26:43,050 --> 00:26:45,840 we started this conversation around the gig economy, and we 440 00:26:45,840 --> 00:26:47,970 wanted to put together those objectives that we've talked 441 00:26:47,970 --> 00:26:50,520 about now highlighted by your comment. 442 00:26:51,780 --> 00:26:56,250 The first thing and Eric is, I'm sure you can remember this. If 443 00:26:56,640 --> 00:26:59,610 you said why don't we do something around the gig economy 444 00:26:59,640 --> 00:26:59,970 and and 445 00:27:00,000 --> 00:27:03,570 My stupid question, of course was, what's the gig economy?

I 446 00:27:03,600 --> 00:27:04,980 never heard of this before. 447 00:27:06,600 --> 00:27:10,440 And it's not like I'm a Luddite and I don't know music, but I'd 448 00:27:10,440 --> 00:27:14,550 never heard that term coined to the gig economy. Well, it turns 449 00:27:14,550 --> 00:27:18,870 out that while the forces have been going on for a long while 450 00:27:18,900 --> 00:27:21,600 around jobs and the impact that that's having in working 451 00:27:21,600 --> 00:27:28,440 organizations, this gig economy term was coined, right at the 452 00:27:28,440 --> 00:27:32,790 height of the 2008 2009 financial meltdown. And of 453 00:27:32,790 --> 00:27:33,270 course, 454 00:27:35,520 --> 00:27:38,700 we all live through that. I would assume we all live to that 455 00:27:38,700 --> 00:27:41,610 and that that wasn't the first time we had a major meltdown. 456 00:27:41,610 --> 00:27:43,770 Although for some people who were in the work world, it was 457 00:27:43,770 --> 00:27:45,660 the first time they had experienced that kind of a 458 00:27:45,660 --> 00:27:49,170 meltdown.

So it had a significant impact on 459 00:27:49,170 --> 00:27:52,920 organizations and downsizing jobs and all the rest of it. And 460 00:27:52,920 --> 00:27:56,160 a lot of people found that they had to go and find 461 00:27:57,240 --> 00:27:59,970 temporary work. So the term 462 00:28:00,000 --> 00:28:03,630 gig has been used in the language of jazz musicians and 463 00:28:03,660 --> 00:28:07,350 correspondingly all kinds of musicians started back in the 464 00:28:07,350 --> 00:28:10,410 20s. And it's really a gig is simply a single engagement. It's 465 00:28:10,410 --> 00:28:12,900 a professional deal where you're going to do something for 466 00:28:12,900 --> 00:28:16,020 someone for a specific period of time, usually pretty short. 467 00:28:17,190 --> 00:28:19,560 And it's going to be a contract for a project.

Like we've got a 468 00:28:19,560 --> 00:28:22,710 gig next Thursday night, and it's a dance. So there you go. 469 00:28:22,740 --> 00:28:23,730 That's our next gig. 470 00:28:25,470 --> 00:28:30,210 I find it ironic at some level, that anytime a new problem shows 471 00:28:30,210 --> 00:28:32,220 up, or we think it's a new problem, we have to come up with 472 00:28:32,220 --> 00:28:35,910 a new name for it. So we call it the gig economy. There was a 473 00:28:35,910 --> 00:28:40,080 great article and it was the headline, and I didn't capture 474 00:28:40,080 --> 00:28:42,060 the headline like an idiot.

I couldn't go back and find it 475 00:28:42,060 --> 00:28:45,840 again. That was just out. I think it was about four or five 476 00:28:45,870 --> 00:28:49,290 months ago, maybe not even that long ago, saying that all of 477 00:28:49,290 --> 00:28:51,870 this noise around gig economy, unemployment is probably 478 00:28:51,870 --> 00:28:55,320 overblown, that we're not going to go into a complete gig 479 00:28:55,320 --> 00:28:58,170 economy and everybody's going to be a temp and that makes a lot 480 00:28:58,170 --> 00:28:59,310 more sense to me. 481 00:29:00,000 --> 00:29:03,780 In terms of the fervor up front, was it everybody's going to be 482 00:29:03,780 --> 00:29:07,260 attempted? I don't believe that's true. I don't think all 483 00:29:07,260 --> 00:29:09,480 the jobs in the world are going away.

They're shifting 484 00:29:09,480 --> 00:29:13,680 profoundly. But we will see a lot bigger balance between this 485 00:29:13,680 --> 00:29:18,240 temporary work and task based work, freelance work contracts, 486 00:29:18,240 --> 00:29:22,380 projects, whatever it is, and internals inside organizations 487 00:29:22,380 --> 00:29:26,130 that have people that are there in a role for a longer period of 488 00:29:26,130 --> 00:29:31,230 time. But this gig, this gig economy Well, it was coined back 489 00:29:31,230 --> 00:29:35,730 in 2009. This has been going on for quite a while, a long time, 490 00:29:35,730 --> 00:29:39,750 actually. And in order for us to understand this, let's just look 491 00:29:39,780 --> 00:29:43,770 at and this is a hugely autoscale and highly biased. 492 00:29:44,010 --> 00:29:48,480 Look at three ages of jobs.

And this is just relatively recent 493 00:29:48,480 --> 00:29:48,990 history. 494 00:29:50,070 --> 00:29:54,120 looking only at the two biggest, let's call them revolutions or 495 00:29:54,120 --> 00:30:00,000 transformations in human history. If we start with the 496 00:30:01,860 --> 00:30:06,630 Industrial Age or pardon me before the industrial age this 497 00:30:07,230 --> 00:30:10,200 so that would be hunting and gathering and the scientific 498 00:30:10,200 --> 00:30:12,810 revolution and all of that stuff right up to the start of the 499 00:30:12,810 --> 00:30:16,200 Industrial Revolution, that agricultural economy, nobody had 500 00:30:16,200 --> 00:30:20,370 a job. There weren't there were no jobs, people did jobs, but 501 00:30:20,370 --> 00:30:23,850 nobody had a job. There was that was just not anything that was 502 00:30:23,850 --> 00:30:27,600 done. Job is actually a word that comes from a Celtic term 503 00:30:27,600 --> 00:30:31,620 called gob and it means a small, compact portion or a piece or a 504 00:30:31,620 --> 00:30:36,210 mouthful of something.

The focus here was on doing work. Job was 505 00:30:36,210 --> 00:30:41,160 seen as a craft, artisans and so on and, and we saw the first 506 00:30:41,160 --> 00:30:45,240 freelancers appear and a lot of the work that was being done 507 00:30:45,240 --> 00:30:49,830 either as artisans or you were a serf, somewhere indentured to 508 00:30:49,830 --> 00:30:54,240 the owners of the land, if you will. But the first freelancers 509 00:30:54,270 --> 00:30:58,800 appeared when the Knights left came home from the Crusade, so 510 00:30:58,800 --> 00:30:59,970 this will be I mean, how many crusade 511 00:31:00,000 --> 00:31:02,940 Were there four or five, six, I don't know how many a lot of 512 00:31:02,940 --> 00:31:06,210 crusades. And anyway, when those holy wars in the Middle East 513 00:31:06,210 --> 00:31:11,880 were over these freelancers, went back home, to go back to 514 00:31:11,880 --> 00:31:16,920 pick up their life as a night at maybe the roundtable or whatever 515 00:31:16,920 --> 00:31:19,680 else, because nights were certainly the security forces 516 00:31:19,680 --> 00:31:25,500 for the land owners.

What was interesting is that these nights 517 00:31:25,530 --> 00:31:29,250 as they went back across Europe from the Middle East to try to 518 00:31:29,250 --> 00:31:35,370 get home, a lot of them found temporary work by landowners who 519 00:31:35,370 --> 00:31:38,970 were looking to expand their properties or get rid of a 520 00:31:38,970 --> 00:31:42,510 neighbor or whatever it was, and they wanted to hire these 521 00:31:42,510 --> 00:31:46,920 Knights as temporary fighters for them. And they were called 522 00:31:46,920 --> 00:31:50,640 freelancers. So they weren't camp or they were camps. They 523 00:31:50,640 --> 00:31:53,490 weren't on permanently, but they were there for a couple or three 524 00:31:53,490 --> 00:31:55,440 months for two or three campaigns or whatever and then 525 00:31:55,440 --> 00:31:56,490 they wandered on 526 00:31:57,750 --> 00:31:59,970 that term Freelancer forces 527 00:32:00,000 --> 00:32:03,210 stuck around. And it was worse because Knights carried Lance's 528 00:32:03,390 --> 00:32:05,280 You know, that's the tournament's stuck around 529 00:32:05,280 --> 00:32:10,260 anyway.

So this whole notion of how work was done starts way 530 00:32:10,260 --> 00:32:14,700 back in the agricultural and scientific era. And then things 531 00:32:14,700 --> 00:32:17,820 start to change with the Industrial Revolution, we're 532 00:32:17,820 --> 00:32:21,390 starting to see a fundamental shift in work and how work is 533 00:32:21,390 --> 00:32:26,040 getting done in the 1780s, or whenever it was, it typically 534 00:32:26,040 --> 00:32:30,000 started in England is what history would suggest. I would 535 00:32:30,000 --> 00:32:31,440 think that it's probably starting in several other 536 00:32:31,440 --> 00:32:35,220 places. But nonetheless, industrialization starts to take 537 00:32:35,220 --> 00:32:37,710 place. And we can go into this in lots of detail, but I don't 538 00:32:37,710 --> 00:32:42,090 want to it just starts to say we have mechanics, machinery 539 00:32:42,120 --> 00:32:46,500 starting to do work. And and this machine range started to do 540 00:32:46,530 --> 00:32:50,940 more work than could be done by hand and these machines became 541 00:32:50,940 --> 00:32:54,660 massive disruptors.

We talked about disruptors in today's 542 00:32:54,660 --> 00:32:59,040 economy. This disruption is I think a pales in comparison to 543 00:32:59,040 --> 00:33:00,000 the disruption that the 544 00:33:00,000 --> 00:33:04,800 cotton gin had on the textile business and all of the artisans 545 00:33:04,800 --> 00:33:09,300 that were Weaver's back in the 1700s, late 1700s, early 1800s, 546 00:33:09,570 --> 00:33:13,860 because the cotton gin said to everyone, you're going to come 547 00:33:13,860 --> 00:33:20,520 to a mill, to work in a place on a machine for asset period of 548 00:33:20,520 --> 00:33:24,720 time surrounded by the same people, day after day after day. 549 00:33:26,490 --> 00:33:31,920 We went from a shift from doing a job to having a job. And that 550 00:33:32,430 --> 00:33:37,530 is inside the textile business was just one example of hundreds 551 00:33:37,530 --> 00:33:41,940 of examples. And it literally created a fundamental migration 552 00:33:41,940 --> 00:33:46,620 of people from small rural centers where life was organized 553 00:33:46,620 --> 00:33:49,350 around very different principles.

Then what happened 554 00:33:49,350 --> 00:33:52,530 as the population started to migrate to the increasingly 555 00:33:52,530 --> 00:33:57,810 dirty cities of Western Europe. And we started to organize the 556 00:33:57,810 --> 00:33:59,970 work inside these Mills. 557 00:34:00,539 --> 00:34:04,439 That actually were the foundations for, and we would 558 00:34:04,439 --> 00:34:08,069 call it the modern day organization. But that modern 559 00:34:08,069 --> 00:34:11,399 day organization, as we'll see here in a sec has vastly 560 00:34:11,399 --> 00:34:16,499 outlived its usefulness. The job centered social economic order 561 00:34:16,529 --> 00:34:20,909 begins to take shape. And you got to know there was an 562 00:34:20,909 --> 00:34:23,279 enormous pushback to this.

563 00:34:24,450 --> 00:34:27,030 Enormous pushback to this. But 564 00:34:28,260 --> 00:34:29,310 as time passed on, 565 00:34:30,600 --> 00:34:34,500 we got used to it. And we got used to the idea that we would 566 00:34:34,500 --> 00:34:38,280 actually have a job and we found that there was some semblance of 567 00:34:38,280 --> 00:34:42,570 security and actually, it became a prestigious thing to have a 568 00:34:42,570 --> 00:34:46,020 job because it taught attached to that job that people had. 569 00:34:46,470 --> 00:34:49,290 Were all kinds of perks, maybe it was a good organization, or 570 00:34:49,290 --> 00:34:51,990 maybe it was a lot of money or it was maybe breakthrough work 571 00:34:51,990 --> 00:34:57,900 or whatever it might be. So this whole notion of having a job 572 00:34:58,170 --> 00:35:00,000 became part and parcel of life 573 00:35:00,000 --> 00:35:03,990 and organizing principle for cities and organizations and 574 00:35:03,990 --> 00:35:04,590 careers.

575 00:35:05,640 --> 00:35:10,590 Well, that was good for a while. And then things started to 576 00:35:10,590 --> 00:35:11,280 change again. 577 00:35:12,900 --> 00:35:17,610 And this is all relative to the increasing tempo and the pace of 578 00:35:17,610 --> 00:35:22,380 change that we have probably all of us witness over our lives to 579 00:35:22,380 --> 00:35:24,930 date. And I've worked through all of these changes, because 580 00:35:24,930 --> 00:35:29,910 I'm an old guy, but I mean, we 1991 isn't that far back? Tim 581 00:35:29,910 --> 00:35:32,970 berners Lee, if you've ever want to read an interesting 582 00:35:32,970 --> 00:35:37,590 biography, his is a fascinating story. And he invented 583 00:35:37,590 --> 00:35:38,970 essentially the World Wide Web.

584 00:35:40,140 --> 00:35:42,360 Didn't know what it was to start with. And he thought he was onto 585 00:35:42,360 --> 00:35:45,360 something but then of course, it starts to get big on Holy cow. 586 00:35:45,360 --> 00:35:48,300 It just, you know, takes right off we start to see throughout 587 00:35:48,300 --> 00:35:51,780 the 90s, early 90s, mid 90s, a commercialization of the 588 00:35:51,780 --> 00:35:56,190 Internet, and all of what that means. knowledge based economy 589 00:35:56,190 --> 00:35:59,250 it now starting to dominate everything work is becoming 590 00:35:59,250 --> 00:35:59,970 distributed. 591 00:36:00,539 --> 00:36:03,839 underneath all of this connectivity, and, and so on, 592 00:36:03,839 --> 00:36:07,679 that's happening. Not all driven but a lot of it driven by 593 00:36:07,679 --> 00:36:10,649 technology and the speed of technology.

Flexibility and 594 00:36:10,649 --> 00:36:14,129 speed are key for both organizations and people to keep 595 00:36:14,159 --> 00:36:14,879 up with. 596 00:36:16,379 --> 00:36:20,459 So, right now today, what's pushing organizations run of 597 00:36:20,459 --> 00:36:23,759 course, technology and competition and so on. Customers 598 00:36:23,759 --> 00:36:27,299 are getting far and away more demanding, and are finding all 599 00:36:27,389 --> 00:36:31,259 kinds of ways of expressing their demands. And and if you're 600 00:36:31,259 --> 00:36:34,439 not going to serve them as an organization, they'll go find 601 00:36:34,439 --> 00:36:37,259 somebody else, because it's really very easy now to get your 602 00:36:37,259 --> 00:36:39,959 demands met as a customer, because there's a lot of people 603 00:36:39,959 --> 00:36:43,019 who want to deliver on whatever it is you're asking for, and 604 00:36:43,019 --> 00:36:45,119 people aren't prepared to wait any longer. 605 00:36:46,830 --> 00:36:50,400 What's the big deal now with shipping companies is they want 606 00:36:50,400 --> 00:36:53,670 to use what do we call those things?

Groans that deliver 607 00:36:53,670 --> 00:36:57,300 packages because as soon as you push the sample with the Confirm 608 00:36:57,300 --> 00:37:00,000 Order button, you want the gratification of course 609 00:37:00,000 --> 00:37:03,030 Just like real time shopping, and so you're hoping to get this 610 00:37:03,030 --> 00:37:05,460 thing like within an hour? Well, probably not, but you want it 611 00:37:05,460 --> 00:37:08,160 the next morning. So just in time, everything in terms of 612 00:37:08,160 --> 00:37:11,220 shopping just in time, everything in terms of work that 613 00:37:11,220 --> 00:37:14,460 needs to be done. I mean, everything the cycles around 614 00:37:14,460 --> 00:37:18,600 getting work done are shortening all the time. So just in time, 615 00:37:18,600 --> 00:37:21,840 everything, literally, access of information has opened up 616 00:37:21,840 --> 00:37:24,990 everything we are seeing now. And it'll be fascinating.

It 617 00:37:24,990 --> 00:37:28,890 already is fascinating to watch what's unfolding in the public 618 00:37:28,890 --> 00:37:32,160 sector over the last eight or 10 years. And of course, just 619 00:37:32,160 --> 00:37:35,940 recently now in Bill's book way back in the mid 90s, he was just 620 00:37:35,940 --> 00:37:40,140 getting a hint of this, this whole notion of artificial 621 00:37:40,140 --> 00:37:43,830 intelligence and robotics. And of course, it's spelled out a 622 00:37:43,830 --> 00:37:47,340 lot more in McGovern and my colleagues book, because we've 623 00:37:47,340 --> 00:37:52,050 now got 20 years of history with this. This is we haven't even 624 00:37:52,050 --> 00:37:55,230 begun to see the impact of this artificial intelligence or 625 00:37:55,230 --> 00:37:59,370 robotics we are right now. But it's it's sort of like where the 626 00:37:59,370 --> 00:37:59,970 internet was. 627 00:38:00,000 --> 00:38:03,150 In the early 90s, it's there.

But we don't even know what to 628 00:38:03,150 --> 00:38:09,450 do yet. So we're, we're about to watch some profound shifts take 629 00:38:09,450 --> 00:38:12,330 place in our lives in our organizations and our jobs that 630 00:38:12,360 --> 00:38:15,780 we probably can't even imagine. And of course, throughout all of 631 00:38:15,780 --> 00:38:18,840 this, the overall speed of change is pushing organizations 632 00:38:18,840 --> 00:38:19,230 around. 633 00:38:20,310 --> 00:38:24,900 So, if you're an organization, how do you respond? Well, there 634 00:38:24,900 --> 00:38:29,010 are several things that you can probably relate to, or very 635 00:38:29,010 --> 00:38:32,370 discipline focus on costs. These days, organizations are watching 636 00:38:32,370 --> 00:38:35,580 their bottom line more and more and more than ever, business 637 00:38:35,580 --> 00:38:39,180 process.

Improvements, reengineering quality 638 00:38:39,210 --> 00:38:45,180 initiatives are ongoing. There's a phenomenal increase in 639 00:38:45,180 --> 00:38:48,630 project. Project Management has become an art form and every 640 00:38:48,630 --> 00:38:52,350 organization has got qualified project managers because work is 641 00:38:52,350 --> 00:38:56,220 getting done now in projects in small bundles. hierarchies are 642 00:38:56,220 --> 00:38:59,970 flattening because they cannot hierarchies can't 643 00:39:00,000 --> 00:39:02,550 Keep up with the speed of decision making and 644 00:39:02,550 --> 00:39:07,050 communication and engagement in a changing organization. And it 645 00:39:07,050 --> 00:39:11,520 used to be back in the 90s. There were some organizations, 646 00:39:11,520 --> 00:39:15,810 for example, like the insurance business, and some that really 647 00:39:15,840 --> 00:39:20,190 were the early adaptors to it.

In fact, some of them and 648 00:39:20,190 --> 00:39:26,370 governments were also early adopters on it. There's not even 649 00:39:26,370 --> 00:39:30,420 for you who are running your own little HR services, consulting 650 00:39:30,420 --> 00:39:34,290 firm, it is everything as a way to connect with the world and be 651 00:39:34,290 --> 00:39:37,590 present in the world and be seen. There's an enormous 652 00:39:37,680 --> 00:39:40,950 reliance on information technology, software, hardware, 653 00:39:40,950 --> 00:39:42,960 and all the rest sets up. And of course, we're capitalizing on 654 00:39:42,960 --> 00:39:46,380 that today with what we're doing and how we're doing it. Work is 655 00:39:46,380 --> 00:39:50,490 becoming packaged and outsourced more and more and more because 656 00:39:50,490 --> 00:39:53,910 organizations are finding we can bundle this up as a project and 657 00:39:53,910 --> 00:39:56,610 if we can outsource it to someone who's got definite 658 00:39:56,610 --> 00:39:59,580 expertise in that, then a we don't have to train somebody 659 00:39:59,580 --> 00:39:59,970 inside 660 00:40:00,000 --> 00:40:03,000 And maybe we can hold them accountable for results in a 661 00:40:03,000 --> 00:40:06,480 timeline that we want.

And you probably have a bit more 662 00:40:06,480 --> 00:40:10,320 capacity and influence over and outside contract than often you 663 00:40:10,320 --> 00:40:14,580 do through the rigors of internal dynamics inside an 664 00:40:14,580 --> 00:40:17,700 organization. Sometimes that's the case, sometimes it's not. So 665 00:40:17,700 --> 00:40:21,210 we're seeing a significant increase in the use of 666 00:40:21,210 --> 00:40:24,420 contractors, contract workers and contractors are happening at 667 00:40:24,420 --> 00:40:27,330 all levels of the organization. I remember this would have been 668 00:40:27,330 --> 00:40:30,090 in the will probably the mid 2000s, that 669 00:40:31,230 --> 00:40:35,100 one of the big temporary employment was manpower and or 670 00:40:35,100 --> 00:40:37,920 whether manpower is global, or is it just North American? Maybe 671 00:40:37,920 --> 00:40:39,870 it's in Canada, but no, I don't think I think it's North 672 00:40:39,870 --> 00:40:43,320 American minimally manpower started a whole new division for 673 00:40:43,320 --> 00:40:43,860 exact 674 00:40:44,940 --> 00:40:50,070 and and it would be VP for six months or a CEO or the lead on 675 00:40:50,070 --> 00:40:52,920 it and you would go into an organization and help them turn 676 00:40:52,920 --> 00:40:55,980 it around and you'd only be in there for five or six months.

So 677 00:40:55,980 --> 00:40:59,970 this contract workers initially started at the building. 678 00:41:00,000 --> 00:41:03,240 Were into the organization in terms of just doing the work 679 00:41:03,270 --> 00:41:07,050 work. But there now and have seen for quite a while now that 680 00:41:07,050 --> 00:41:11,460 the contracts, know no bounds in terms of hierarchy in 681 00:41:11,460 --> 00:41:15,120 organizations as contracting, and I remember I was on a flight 682 00:41:15,120 --> 00:41:16,710 somewhere and somebody was talking to me, and usually I 683 00:41:16,710 --> 00:41:18,240 don't talk much when I'm on airplanes. But anyway, 684 00:41:18,240 --> 00:41:20,700 somebody's talking to me. And they were a pretty senior person 685 00:41:20,700 --> 00:41:23,520 in an HR organization. And they were thinking about outsourcing 686 00:41:23,520 --> 00:41:26,070 their entire HR function.

And this was an organization of I 687 00:41:26,070 --> 00:41:28,860 think, was 12 or 13,000 people, they were going to outsource the 688 00:41:28,860 --> 00:41:33,120 whole HR department, I thought, huh, that's interesting. Now, I 689 00:41:33,120 --> 00:41:36,150 wasn't interested enough to take her name and, you know, follow 690 00:41:36,150 --> 00:41:39,480 up on it. But it was an interesting thought. And since 691 00:41:39,480 --> 00:41:41,610 that conversation, I've heard of several organizations 692 00:41:41,640 --> 00:41:44,520 outsourcing, all kinds of what we used to see as core 693 00:41:44,520 --> 00:41:45,990 functions. So 694 00:41:47,880 --> 00:41:52,260 all of this stuff is going on and underneath it, is that what 695 00:41:52,410 --> 00:41:55,890 we could refer to as the dropping of the Morgan Morgan 696 00:41:55,890 --> 00:41:58,980 modern organization? dropping i think is a little bit 697 00:41:58,980 --> 00:41:59,670 misleading.

698 00:42:00,000 --> 00:42:03,990 Would refer to the job. As we came to understand it in the 699 00:42:03,990 --> 00:42:09,240 industrial age, it would be more going back to job as a hunk of 700 00:42:09,240 --> 00:42:12,810 something or a project or a piece of work that needs to be 701 00:42:12,810 --> 00:42:17,250 done. And again, it's not either or it's a both end scenario. So 702 00:42:17,460 --> 00:42:20,670 we're, we're at a time where we're going to see there will 703 00:42:20,670 --> 00:42:23,340 always be jobs. You know, I mean, my wife was a school 704 00:42:23,340 --> 00:42:27,540 teacher for 30 years, and she was a kindergarten teacher. So 705 00:42:27,540 --> 00:42:31,800 that's kind of a high touch job, very relationship lots.

But the 706 00:42:31,800 --> 00:42:35,700 work and central core work, of course, is also going to be held 707 00:42:35,700 --> 00:42:40,440 people with the knowledge of specific technologies or things 708 00:42:40,440 --> 00:42:44,010 that are secret and all the rest of that stuff. But what what 709 00:42:44,070 --> 00:42:47,460 changes though, is these high touch relationships, jobs such 710 00:42:47,460 --> 00:42:50,280 as teaching or such as nursing, and all the rest of it, maybe 711 00:42:50,280 --> 00:42:55,560 even Doc's technology gets in and could provide an enormous 712 00:42:55,590 --> 00:42:59,580 access to information and tools and resources and so on. So the 713 00:42:59,580 --> 00:43:00,000 teacher 714 00:43:00,000 --> 00:43:03,690 is less going to be the actual font of all knowledge at the 715 00:43:03,690 --> 00:43:05,670 front of the classroom and much more of the facilitator of 716 00:43:05,670 --> 00:43:08,490 learning and a faraway, more engaging kind of running 717 00:43:08,490 --> 00:43:11,610 environment.

Same thing with the doctors and the nurses Of course 718 00:43:11,610 --> 00:43:15,720 nurses and Doc's still have a hands on role, but they now can 719 00:43:15,720 --> 00:43:18,660 access far and away more information and and I love it 720 00:43:18,660 --> 00:43:21,000 when I go in to see my doc and he pulls out his iPad and he 721 00:43:21,000 --> 00:43:24,960 looks up some answer because I, I can't imagine what it's like 722 00:43:24,960 --> 00:43:27,120 to be a doc in today's world trying to keep up with 723 00:43:27,150 --> 00:43:30,690 everything that's happening. So but he's, you know, he's got 724 00:43:30,690 --> 00:43:34,230 access to information. So lots of that stuff is still going on. 725 00:43:34,230 --> 00:43:37,530 Of course, we will see senior manager coordinator roles. 726 00:43:38,370 --> 00:43:41,010 That's not going anywhere. And anything that's involved with 727 00:43:41,010 --> 00:43:43,470 quality, security and consistency and curious, those 728 00:43:43,470 --> 00:43:46,020 jobs are going to be around so it's not like jobs are going 729 00:43:46,020 --> 00:43:46,620 anywhere.

730 00:43:48,360 --> 00:43:51,870 But there are some problems with jobs. They tend to be pretty 731 00:43:51,870 --> 00:43:55,740 slow, pretty inflexible and often too expensive. And as 732 00:43:55,740 --> 00:43:59,970 employees we often don't realize what it really costs 733 00:44:00,000 --> 00:44:02,670 costs the organization for us to be there 734 00:44:04,380 --> 00:44:08,580 is far and away more than your take home pay. You just have to 735 00:44:08,580 --> 00:44:10,440 know that if you don't know that, and we go into that in 736 00:44:10,440 --> 00:44:13,920 some depth, but we're not going to right now, jobs often 737 00:44:13,950 --> 00:44:16,950 encourage hiring and this is sort of an old mindset, if you 738 00:44:16,950 --> 00:44:19,440 will, for a lot of people have been around in organizations for 739 00:44:19,440 --> 00:44:22,260 a while there were some prestige attached to heading up a 740 00:44:22,260 --> 00:44:26,580 division of 10,000 people.

Because then I want to have, you 741 00:44:26,580 --> 00:44:29,430 know, another 500 so that I've got 10,500. And now I'm even 742 00:44:29,430 --> 00:44:34,080 more important so that encouraging hiring has been a 743 00:44:34,080 --> 00:44:34,620 factor. 744 00:44:35,730 --> 00:44:39,030 One of the real things is a challenges, jobs create 745 00:44:39,030 --> 00:44:43,530 boundaries, and it often focuses people on the wrong thing. I am 746 00:44:43,530 --> 00:44:46,320 my job, I am doing my job. I'm not looking at the work that 747 00:44:46,320 --> 00:44:48,600 needs to be done. I'm not looking at what the customer 748 00:44:48,600 --> 00:44:52,350 wants.

I am looking at what's in my job description. And if it's 749 00:44:52,350 --> 00:44:55,290 not in my job description, I'm not going to take it on. So it 750 00:44:55,290 --> 00:44:57,960 often focuses people on the wrong things and job 751 00:44:57,960 --> 00:44:59,970 descriptions can't keep up 752 00:45:00,690 --> 00:45:04,410 They can't be evolving fast enough to continue to write and 753 00:45:04,410 --> 00:45:06,840 rewrite and rewrite again what people should be doing. 754 00:45:08,010 --> 00:45:11,730 Jobs also attach identities to something very vague and 755 00:45:11,730 --> 00:45:17,550 insecure. And again, this is spoken as a baby boomer. One of 756 00:45:17,550 --> 00:45:20,880 the maladies that have impacted baby boomers for quite a while 757 00:45:20,880 --> 00:45:24,390 is something called terminal professionalism.

And terminal 758 00:45:24,390 --> 00:45:26,970 professionalism is when we have become our job. 759 00:45:28,230 --> 00:45:31,620 We've lost our own identity and we become our job. And that's a 760 00:45:31,620 --> 00:45:37,080 very dangerous place to be. And I'm loving it. When I see in 761 00:45:37,080 --> 00:45:40,830 organizations that I'm going into the, to some degree Gen 762 00:45:40,830 --> 00:45:45,120 Xers aren't but millennials just refuse to go down that rabbit 763 00:45:45,120 --> 00:45:48,750 hole of becoming my job. there's far more to my life and there's 764 00:45:48,750 --> 00:45:52,860 far more to me than my job.

So that's one thing. Certainly, 765 00:45:53,430 --> 00:45:57,240 jobs also encourage a false sense of security. It's like 766 00:45:59,040 --> 00:45:59,970 this notion 767 00:46:00,000 --> 00:46:02,250 I've got a job, therefore you can't live without me. I was 768 00:46:02,250 --> 00:46:05,100 recently working in a large university. 769 00:46:06,660 --> 00:46:10,740 And a lot of this, and I was working with a senior team, and 770 00:46:10,770 --> 00:46:15,000 a lot of them were saying, but we're just in a temporal, we're 771 00:46:15,000 --> 00:46:19,350 just in an intern role, whatever it might be. And I, I suggested 772 00:46:19,350 --> 00:46:21,090 to them that we're all temps.

773 00:46:22,350 --> 00:46:26,010 And there was a long pause in the room. And these are pretty 774 00:46:26,010 --> 00:46:26,670 bright guy. 775 00:46:28,050 --> 00:46:32,640 When women and men and and they started to recognize, of course, 776 00:46:32,640 --> 00:46:36,030 there was absolutely no security just because we're, you know, 777 00:46:36,060 --> 00:46:39,630 the head of it or whatever it might be. And as I mentioned 778 00:46:39,660 --> 00:46:43,050 earlier, jobs are often attached to a place, I have to go to this 779 00:46:43,050 --> 00:46:45,480 place because that's where my job is. That's where I do my 780 00:46:45,480 --> 00:46:48,750 work. Now, in some cases, for manual work that that's, that's 781 00:46:48,750 --> 00:46:52,350 true, more and more and more, that work is being done by 782 00:46:52,380 --> 00:46:57,060 machinery, and other work needs to be done so it's not attached 783 00:46:57,060 --> 00:46:57,780 to a place 784 00:46:59,730 --> 00:47:00,000 so how 785 00:47:00,000 --> 00:47:03,300 Work getting done this, I love this picture of this guy in this 786 00:47:03,300 --> 00:47:06,840 car working obviously in his office.

And it reminded me of a 787 00:47:06,840 --> 00:47:09,720 headline that I saw in the automotive section. And this 788 00:47:09,720 --> 00:47:11,310 would have been eight or 10 years. And I don't know whether 789 00:47:11,310 --> 00:47:14,370 we're talking about GM or Chevy, or dodge or whatever it was, but 790 00:47:14,370 --> 00:47:19,350 they were noticing an incredible spike in halftime sales. And it 791 00:47:19,350 --> 00:47:23,850 was a particular model that they had put a big console in beside 792 00:47:23,850 --> 00:47:29,130 the driver with USB plugs and power plugs. So literally, the 793 00:47:29,130 --> 00:47:34,110 contractors use their pickups as an office. So here's an Of 794 00:47:34,110 --> 00:47:38,340 course contractors.

I mean, they love this. Not only cell phones, 795 00:47:38,340 --> 00:47:41,430 yes, that's great. But now they can literally bring all of the 796 00:47:41,430 --> 00:47:45,510 systems they need to run their contracting business in Iraq. So 797 00:47:45,540 --> 00:47:49,170 there is a profound shift. So this was a convertible. I like 798 00:47:49,170 --> 00:47:51,300 this picture.

I didn't have a picture of the pickup truck But 799 00:47:51,300 --> 00:47:55,680 anyway, well, you guys are seeing it where you are, and I'm 800 00:47:55,680 --> 00:47:58,440 sure all of us online are seeing this. outsiders are in the 801 00:47:58,440 --> 00:48:00,000 system. We don't have 802 00:48:00,000 --> 00:48:04,350 have just a core group of people in your organization who are. 803 00:48:05,790 --> 00:48:09,120 So the staff, we've got temporary workers at all levels 804 00:48:09,120 --> 00:48:12,030 we're even outsourcing core work technology is doing more and 805 00:48:12,030 --> 00:48:14,850 more work all the time. contractors and consultants are 806 00:48:14,850 --> 00:48:18,240 everywhere work is being done anywhere at any time sometimes, 807 00:48:18,420 --> 00:48:21,630 to the chagrin of your bosses, one person was saying, work and 808 00:48:21,630 --> 00:48:25,530 location are being uncoupled and interesting, modern Hollywood 809 00:48:25,650 --> 00:48:30,480 adapted this idea a long time ago.

And Hollywood is a great 810 00:48:30,480 --> 00:48:34,050 example of the flexible adaptive kind of organization. It's all 811 00:48:34,050 --> 00:48:38,130 project based. Now everything is project based. So Hollywood had 812 00:48:38,130 --> 00:48:40,470 this idea a long time ago. I don't think it was intentional. 813 00:48:40,740 --> 00:48:44,910 It was just a faster way to get work done.

And we had all kinds 814 00:48:44,910 --> 00:48:47,250 of impacts let's not go into that at this point. So what 815 00:48:47,250 --> 00:48:50,250 we're seeing and I you know, I look at this and I say is that 816 00:48:50,280 --> 00:48:53,010 true? Like our jobs all gone? I don't think they are. There's 817 00:48:53,040 --> 00:48:56,250 there is absolutely more work to do these days than ever. It's 818 00:48:56,250 --> 00:48:59,970 coming in unique and different ways.

And 819 00:49:00,000 --> 00:49:04,860 What do we need to do about all of that to try and keep up? Now, 820 00:49:05,190 --> 00:49:08,670 as we go forward from here, let me just warn you that I'm going 821 00:49:08,670 --> 00:49:11,850 to go through a lot of information. That is somewhat 822 00:49:11,850 --> 00:49:15,450 reflective information, we very intentionally given you all the 823 00:49:15,450 --> 00:49:18,720 slides. Because these are activities that will take a 824 00:49:18,720 --> 00:49:21,480 little bit of time for you to think through, I'm simply going 825 00:49:21,480 --> 00:49:25,320 to introduce those activities here, give you some examples of 826 00:49:25,320 --> 00:49:28,680 some things that may help you spur your own thinking. But if 827 00:49:28,680 --> 00:49:32,400 you want to dig into this in depth, you set aside you know, 828 00:49:32,400 --> 00:49:36,450 45 minutes a day, or maybe a couple hours a week, over the 829 00:49:36,450 --> 00:49:39,630 next month and kind of wander through these activities.

830 00:49:40,920 --> 00:49:44,160 Because you will find that while it is self reflective work, 831 00:49:44,640 --> 00:49:47,250 you're in charge of your career. It's that simple. And if you're 832 00:49:47,250 --> 00:49:50,370 not going to invest time, effort and energy into it, who will and 833 00:49:50,370 --> 00:49:53,850 nobody is responsible for it other than you are. So it's 834 00:49:53,850 --> 00:49:56,610 simply an invitation and I want to give you the resources to do 835 00:49:56,610 --> 00:49:59,220 that and hit the highlights of some of these things as we go 836 00:49:59,220 --> 00:49:59,700 through. 837 00:50:01,949 --> 00:50:07,619 I think we have a poll. We do.

Yes. Before we get into. Yes, we 838 00:50:07,619 --> 00:50:10,229 don't want the poll right now. So Chris, is 839 00:50:11,400 --> 00:50:14,490 what he's just described with the shifts happening. Can anyone 840 00:50:14,490 --> 00:50:18,000 in the audience today recognize that in their own organization? 841 00:50:18,000 --> 00:50:22,320 So the options are Yes, to some degree or no.

And we'll let the 842 00:50:22,320 --> 00:50:26,070 polls go to at least 80%. Before we reveal the response. 843 00:50:40,770 --> 00:50:42,690 We'll see where we're at now. 844 00:50:45,090 --> 00:50:46,440 Yeah, we'll go. Yeah. 845 00:50:47,880 --> 00:50:52,650 So the responses are zero percent for No.

So everyone that 846 00:50:52,650 --> 00:50:55,410 needs to some degree recognizes that this is happening in their 847 00:50:55,410 --> 00:50:59,370 current organization 50% specifically to some degree and 848 00:50:59,370 --> 00:50:59,970 then 40 849 00:51:00,000 --> 00:51:05,250 percent free. Yes, definitely. Good. Okay, so I'm not out of 850 00:51:05,250 --> 00:51:09,210 left field. That's, that's always comforting to know, 851 00:51:10,080 --> 00:51:12,780 someone who's talking on this topic. And I think we've got 852 00:51:12,780 --> 00:51:14,520 because we're going to shift gears now, as I said, we're 853 00:51:14,520 --> 00:51:16,620 going to get into some reflective exercises I want to 854 00:51:16,620 --> 00:51:21,480 introduce.

Let's have another poll, Erica. So next we'd like 855 00:51:21,480 --> 00:51:23,640 to know, where are you specifically in your career 856 00:51:23,640 --> 00:51:28,710 journey at this time? So has it been one to 15 years 16 to 30 or 857 00:51:28,710 --> 00:51:29,880 30? Plus? 858 00:51:33,480 --> 00:51:35,880 Just so you know, I'm in the 30 plus category. 859 00:51:38,910 --> 00:51:39,810 Trying to get it right.

860 00:51:42,090 --> 00:51:45,840 And we'll let's go to 80%. Before we reveal the answer, 861 00:51:45,990 --> 00:51:48,240 just while we're getting the answers, I just wanted to 862 00:51:48,240 --> 00:51:51,990 mention, Chris, one thing that you were talking about was this 863 00:51:53,010 --> 00:51:55,260 extra work that was being done when people were just simply 864 00:51:55,260 --> 00:51:58,800 working in their cars is that what I heard, really, so one 865 00:51:58,800 --> 00:52:00,000 thing that some of 866 00:52:00,870 --> 00:52:03,930 Members have talked about recent symposiums is just sort of 867 00:52:03,930 --> 00:52:06,780 managing this long commute that people have on their way into 868 00:52:06,780 --> 00:52:11,580 work, and how some shifts and alterations have been made so 869 00:52:11,580 --> 00:52:14,520 that people can actually start counting their hours on their 870 00:52:14,520 --> 00:52:15,780 commute into work. 871 00:52:17,010 --> 00:52:19,290 So they would actually start the clock, maybe they board the 872 00:52:19,290 --> 00:52:21,780 train at seven or something, and they start the clock then and 873 00:52:21,780 --> 00:52:25,110 they've got a whole hour of solitude to work, given that 874 00:52:25,110 --> 00:52:28,050 it's applicable and available and viable, of course, but they 875 00:52:28,050 --> 00:52:30,570 can start the clock then and then the same would be true on 876 00:52:30,570 --> 00:52:31,320 their way home.

877 00:52:32,340 --> 00:52:35,130 And so the fact that they can, you know, commute and work at 878 00:52:35,130 --> 00:52:37,170 the same time just kind of buffers their data and makes it 879 00:52:37,170 --> 00:52:39,570 a little bit easier. But this is another way that I see us kind 880 00:52:39,570 --> 00:52:42,150 of working with this gig economy. And I know that it's 881 00:52:42,150 --> 00:52:46,020 not a direct example. But one of the effects is that people are 882 00:52:46,020 --> 00:52:48,450 working in living further and further out of the city. But 883 00:52:48,450 --> 00:52:50,520 when they have to come in, there's this hour that makes a 884 00:52:50,520 --> 00:52:52,770 big difference in your day. And in actual fact, it can be too 885 00:52:52,770 --> 00:52:56,670 for some people, so I just wanted to flag that while your 886 00:52:56,670 --> 00:52:59,070 example was still fresh.

Right now. 887 00:53:00,000 --> 00:53:03,990 Eric, I think that it's a direct example of an organization 888 00:53:04,050 --> 00:53:07,350 adapting to this new world. That would be the kind of 889 00:53:07,350 --> 00:53:11,490 organization that the person who asked how do I deal with my boss 890 00:53:11,490 --> 00:53:14,400 who doesn't think I'm working when I'm not in the office? 891 00:53:14,640 --> 00:53:18,480 Yeah, that's, that's the other dark side, when you've just 892 00:53:18,480 --> 00:53:23,160 suggested is those two hours or arguably, that particular 893 00:53:23,160 --> 00:53:28,080 individual, most engaged effective hours at work? Because 894 00:53:28,110 --> 00:53:31,140 you're in control your interruptions, right? Yes, 895 00:53:31,140 --> 00:53:35,010 that's true.

And people who are really focusing with that, so so 896 00:53:35,010 --> 00:53:40,680 that's a very well, I'd love to say that it's a very advanced, 897 00:53:40,680 --> 00:53:44,370 forward looking organization, and it probably is, but it's 898 00:53:44,370 --> 00:53:45,870 certainly I think, 899 00:53:47,130 --> 00:53:49,830 decisions and policies that are being made that make perfect 900 00:53:49,830 --> 00:53:52,620 sense to me. Mm hmm. Yeah. And perhaps some people on the 901 00:53:52,620 --> 00:53:55,080 webinar today resonate with that. I just wanted to suggest 902 00:53:55,080 --> 00:53:58,740 that in case it was I'm sure of interest by to make sure that we 903 00:53:58,740 --> 00:53:59,970 stay on point for this poll. 904 00:54:00,000 --> 00:54:05,970 So we had 13% of attendees on the webinar today, report that 905 00:54:05,970 --> 00:54:10,470 they are between one and 15 years within their career.

38% 906 00:54:10,470 --> 00:54:14,010 Report that they're between 16 and 30. And then of course, 50% 907 00:54:14,190 --> 00:54:15,930 reporting that they're 30 plus 908 00:54:17,220 --> 00:54:24,240 15 or 50. The last category five, zero 50. Okay. A lot of us 909 00:54:24,240 --> 00:54:27,960 old folks, call us old folks, that's probably a bit 910 00:54:28,230 --> 00:54:29,220 pejorative, isn't it? 911 00:54:33,870 --> 00:54:39,630 Interesting.

That that's, that's great. I would have thought more 912 00:54:39,630 --> 00:54:43,230 of us would have been in the first two, but 913 00:54:44,430 --> 00:54:47,490 it's great. Whenever tools aren't right. 914 00:54:49,200 --> 00:54:50,100 And 915 00:54:51,150 --> 00:54:54,120 maybe it's in the water, maybe it's in the ether. Maybe it's 916 00:54:54,120 --> 00:54:56,670 just in the mindset, something that I don't understand. And I 917 00:54:56,670 --> 00:54:58,920 watch my children with this because they're both 918 00:54:58,920 --> 00:54:59,610 millennials.

919 00:55:01,110 --> 00:55:03,900 May not be struggling as much with this. I mean, there's 920 00:55:03,900 --> 00:55:07,770 certainly lots to learn around all of this for all of us. But 921 00:55:07,830 --> 00:55:11,100 you know, that's, that's interesting on who's on board 922 00:55:11,100 --> 00:55:14,430 with us. So thank you for those polls. Let me go back to this 923 00:55:14,430 --> 00:55:17,670 particular slide. And again, as I say, I'm going to introduce a 924 00:55:17,670 --> 00:55:22,590 lot of different activities that you can take on to help you 925 00:55:22,590 --> 00:55:26,130 think through and plan your career going forward.

And we're 926 00:55:26,130 --> 00:55:29,340 going to go through them far faster than you could do them on 927 00:55:29,340 --> 00:55:33,180 the fly here. But let me just introduce them. The first thing 928 00:55:33,180 --> 00:55:35,880 I'd like and for those of us that have 30 years plus your 929 00:55:35,880 --> 00:55:39,300 career path has been interesting. I would argue, to 930 00:55:39,330 --> 00:55:42,180 date for those of us that are one to 15 years it might be it 931 00:55:42,180 --> 00:55:44,700 will, of course be a little bit shorter. But this is the 932 00:55:44,700 --> 00:55:48,150 framework around what I'm asking you to think about in that we 933 00:55:48,150 --> 00:55:52,800 would have how many activities and or jobs roles did you have? 934 00:55:53,130 --> 00:55:56,160 On one side, the other side of it would be what are the driving 935 00:55:56,160 --> 00:55:59,490 forces behind those particular decisions and those particular 936 00:55:59,490 --> 00:55:59,880 roles 937 00:56:00,000 --> 00:56:03,870 And where did it all start?

If you can remember, now, let me 938 00:56:03,870 --> 00:56:06,990 just really quickly Wish you through this, this would be a 939 00:56:06,990 --> 00:56:10,560 picture that I would draw. My initial vision for my career was 940 00:56:10,560 --> 00:56:14,850 incredibly vague. I remember seeing and this, my career 941 00:56:14,850 --> 00:56:18,480 started when I started my first undergrad degree. And I remember 942 00:56:18,480 --> 00:56:23,580 seeing a headline or a forecast that by the time, I think it 943 00:56:23,580 --> 00:56:28,050 was, so this one I started this was the mid 70s. So I was 944 00:56:28,050 --> 00:56:31,440 thinking there was a forecast for the 90s. I think they were 945 00:56:31,440 --> 00:56:34,260 forecasting for the 90s that everybody would be working 20 946 00:56:34,260 --> 00:56:37,230 hours a day, or 20 hours a week, pardon me that the vast majority 947 00:56:37,230 --> 00:56:39,270 of our times it can be free time because machines are going to be 948 00:56:39,270 --> 00:56:43,230 doing all this work.

And I thought who interesting. why 949 00:56:43,230 --> 00:56:47,610 don't why don't I get involved in helping people plan the other 950 00:56:47,610 --> 00:56:53,400 hours of their day so I took my first so this is a quick step. 951 00:56:53,400 --> 00:56:57,600 My first step was to take a recreation administration degree 952 00:56:57,600 --> 00:56:59,970 at the University of Alberta majoring in art 953 00:57:00,000 --> 00:57:02,760 education because I was pretty sure that I could actually be 954 00:57:02,760 --> 00:57:06,330 helpful. Well, I wasn't really interested in being helpful, but 955 00:57:06,330 --> 00:57:09,270 there's other drivers so that we'll get to in a sec. Anyway, I 956 00:57:09,270 --> 00:57:12,810 never ever did work in that field. Next career was I owned a 957 00:57:12,810 --> 00:57:16,110 ski shop for 10 years with a partner.

I retired for about 958 00:57:16,110 --> 00:57:19,230 four or five years and did a lot of different things. Full Time 959 00:57:19,230 --> 00:57:22,080 dad with our daughter, went back and got a second degree did some 960 00:57:22,080 --> 00:57:25,050 consulting work, volunteer work in the social service sector for 961 00:57:25,050 --> 00:57:28,500 a while, national consulting firm asked me to join them. And 962 00:57:28,500 --> 00:57:31,050 I did that for five years. And then I recognized the I'm really 963 00:57:31,050 --> 00:57:34,920 not a corporate guy. So I left them for the last 25 or 30 years 964 00:57:34,920 --> 00:57:37,410 now I've been out on my own and my own consulting and publishing 965 00:57:37,410 --> 00:57:40,590 business. And the reasons behind all of those things.

Well, you 966 00:57:40,590 --> 00:57:44,280 can see here that was the recreation administration degree 967 00:57:44,400 --> 00:57:47,280 at a very low bar for inference, and I wasn't particularly the 968 00:57:47,280 --> 00:57:49,740 most studious kid in high school, spent more time playing 969 00:57:49,740 --> 00:57:52,980 football and, you know, hanging out like a lot of us did. So it 970 00:57:52,980 --> 00:57:55,830 was easy and it was fun. And it gave me an opportunity to take 971 00:57:55,860 --> 00:57:58,620 courses at the university and just about every faculty that I 972 00:57:58,620 --> 00:57:59,970 wanted a nice broad basis. 973 00:58:00,000 --> 00:58:03,000 Anyway, so why don't work in the ski shop? Well, I wanted to own 974 00:58:03,000 --> 00:58:05,070 something I wanted to be independent was also hard work, 975 00:58:05,070 --> 00:58:07,410 I had lots of energy, I thought I was going to make some money 976 00:58:07,410 --> 00:58:10,260 did didn't turn out like that.

But we did have a lot of fun. 977 00:58:10,560 --> 00:58:13,170 And then I retired for a while because I was tired after 10 978 00:58:13,170 --> 00:58:15,510 years, and I want to spend more time on family and blah, blah, 979 00:58:15,510 --> 00:58:19,170 blah, I took the job and the consulting firm, because this 980 00:58:19,170 --> 00:58:21,840 actually looks like it might be a real drop, cool, maybe I have 981 00:58:21,840 --> 00:58:24,990 a career, wow, I should have a career. Okay, they're gonna pay 982 00:58:24,990 --> 00:58:28,980 me money. Great. So I did that. And, you know, I'm a slow 983 00:58:28,980 --> 00:58:31,230 learner, I knew really, by the end of the second year, this 984 00:58:31,230 --> 00:58:33,660 wasn't gonna work out to be three more years to figure out, 985 00:58:33,780 --> 00:58:36,090 you know, really, it's not going to work out, you got to do 986 00:58:36,090 --> 00:58:39,030 something about this.

And then I left and then started my own. 987 00:58:39,210 --> 00:58:42,630 And I've been on that path for the last 30 years. So my 988 00:58:42,630 --> 00:58:46,920 invitation to you would be to just simply start by building 989 00:58:46,920 --> 00:58:49,350 this framework and then sketching that out, and of 990 00:58:49,350 --> 00:58:53,190 course, has my line that's not yours, you draw your own. And as 991 00:58:53,190 --> 00:58:55,740 you do that, we're not going to take time to do that. Now. 992 00:58:56,160 --> 00:58:59,280 There's some things that you can pull out of this that are 993 00:58:59,280 --> 00:59:00,000 helpful when 994 00:59:00,000 --> 00:59:04,230 Think about looking backwards before you start looking too far 995 00:59:04,230 --> 00:59:07,860 forward.

What was the initial vision for your career? How many 996 00:59:07,860 --> 00:59:12,270 jobs or careers Have you had so far? Are there any Reese 997 00:59:12,390 --> 00:59:18,090 occurring themes from your driving forces? I would suggest 998 00:59:18,090 --> 00:59:21,390 I probably when I count them all up, I think of it probably 18 or 999 00:59:21,390 --> 00:59:24,570 22 different jobs. I've had, minimally, at least three 1000 00:59:24,570 --> 00:59:28,230 careers. And who knows what happens after this one.

There's 1001 00:59:28,230 --> 00:59:30,240 some themes that have always recurred. One has been an 1002 00:59:30,240 --> 00:59:33,090 adventure. I've always wanted to have some fun with the work that 1003 00:59:33,090 --> 00:59:37,350 I was doing. And when I got off of those tracks, I you know, 1004 00:59:37,350 --> 00:59:40,770 satisfaction, Wayne, what have you learned from the times of 1005 00:59:40,770 --> 00:59:44,400 significant change in direction and it's really important for us 1006 00:59:44,400 --> 00:59:48,060 to recognize that we will make changes in our career path 1007 00:59:48,090 --> 00:59:52,950 sometimes because we are profoundly dissatisfied or 1008 00:59:52,980 --> 00:59:56,820 something comes up and it's really a strong attractor and 1009 00:59:56,820 --> 01:00:00,000 we're perfectly happy where we are, but don't 1010 01:00:00,000 --> 01:00:03,720 Things may be beyond our control. I look back at my 1011 01:00:03,720 --> 01:00:08,700 career, sometimes I drove the decisions to do things, I drove 1012 01:00:08,700 --> 01:00:11,250 the decision to start a ski business, I drove the decision 1013 01:00:12,300 --> 01:00:16,620 to get out of the ski business and retire from it.

From there, 1014 01:00:16,890 --> 01:00:20,790 a number of circuitous events kind of fell into place. And I 1015 01:00:20,790 --> 01:00:23,820 had the common sense to say yes to a couple of them, and they 1016 01:00:23,820 --> 01:00:27,210 led me to places that I never ever thought would happen, just 1017 01:00:27,210 --> 01:00:30,480 because they landed on my lap. So it was more an opportunity. 1018 01:00:30,480 --> 01:00:33,690 It wasn't something that I was driving. And I think careers are 1019 01:00:33,690 --> 01:00:37,470 a combination of things that we drive and just sometimes show 1020 01:00:37,470 --> 01:00:42,960 up. If you look back, when were you happiest?

When were you most 1021 01:00:42,990 --> 01:00:47,340 engaged? What were your periods of greatest satisfaction? And 1022 01:00:47,340 --> 01:00:50,400 now where you are now, what's the vision for your career? This 1023 01:00:50,400 --> 01:00:53,400 time? If you're thinking about going forward, what would it 1024 01:00:53,400 --> 01:00:56,700 look like? Make a leap out and that's what leads us then into 1025 01:00:56,700 --> 01:00:59,970 our next series of conversations because that's a look 1026 01:01:00,000 --> 01:01:03,720 backwards.

And then as we think about looking forwards and 1027 01:01:03,720 --> 01:01:08,550 finding our way through this workplace as it exists today, 1028 01:01:09,120 --> 01:01:13,590 this model of thriving in this fluid workplace, four 1029 01:01:13,590 --> 01:01:15,930 components, Know yourself and know your marketplace have 1030 01:01:15,930 --> 01:01:18,330 something valuable to offer and manage your career like 1031 01:01:18,360 --> 01:01:23,310 business. This work to dig into this in some depth is probably 1032 01:01:23,310 --> 01:01:25,650 six or eight hours of reflection. And, you know, I 1033 01:01:25,650 --> 01:01:27,150 mean, you can do that all at once if you're 1034 01:01:28,380 --> 01:01:32,520 so inspired, but, you know, chop off as I say, 30 minutes or 1035 01:01:32,520 --> 01:01:35,910 maybe an hour a week, over the next while and dig into some of 1036 01:01:35,910 --> 01:01:38,730 these. But here are the exercises. First of all, let's 1037 01:01:38,730 --> 01:01:41,820 start with know yourself.

There's four dimensions to 1038 01:01:41,820 --> 01:01:44,460 knowing yourself. What are your desires, what are your 1039 01:01:44,460 --> 01:01:48,900 abilities? What is your temperament? And what assets do 1040 01:01:48,900 --> 01:01:53,160 you have that you can rely on? So, look at each one of these in 1041 01:01:53,160 --> 01:01:53,970 some depth, 1042 01:01:56,130 --> 01:01:59,850 desires. If you look five or 10 years out, you can't look 1043 01:02:00,000 --> 01:02:03,300 One or two years out, that's too close.

That's too short term. If 1044 01:02:03,300 --> 01:02:07,890 you look five or 10 years out, and if you look 25 years out, 1045 01:02:07,890 --> 01:02:10,830 that's, that's too far away. I mean, it's just hard to imagine 1046 01:02:10,830 --> 01:02:13,350 that. So if you look five or 10 years out where you want to be 1047 01:02:13,350 --> 01:02:16,110 living start there. I mean to start with any of these, but, 1048 01:02:16,380 --> 01:02:18,570 you know, it's always interesting. Would I be 1049 01:02:18,570 --> 01:02:21,570 physically geographically living where I am if I had to choose?

1050 01:02:21,600 --> 01:02:24,840 Well, you do have to choose and you are making a choice. You are 1051 01:02:24,840 --> 01:02:28,170 there for a reason. Is that where you want to be? And you're 1052 01:02:28,230 --> 01:02:31,590 going to be somewhere else who's living with you? You may be in a 1053 01:02:31,590 --> 01:02:34,230 solid relationship. You've got other people, maybe you're not?

1054 01:02:34,800 --> 01:02:37,980 Is that what you're looking for the next 10 years? How much time 1055 01:02:37,980 --> 01:02:40,080 do you want to be working? Do you want to be working full time 1056 01:02:40,080 --> 01:02:42,210 you want to be working extra full time? Do you want to be 1057 01:02:42,210 --> 01:02:44,640 working as a temp as a contractor part time? What would 1058 01:02:44,640 --> 01:02:47,130 that look like? How much money have you saved?

How much money 1059 01:02:47,130 --> 01:02:49,500 are you making? What kind of work do you see yourself doing 1060 01:02:49,500 --> 01:02:51,930 five to 10 years out what would really fire you up? 1061 01:02:54,570 --> 01:02:58,830 Where do you see you're doing that work? Is it on the fly? A 1062 01:02:58,830 --> 01:03:00,000 lot of my work is working 1063 01:03:00,000 --> 01:03:02,550 really rare for me to be working because I feel like this morning 1064 01:03:02,550 --> 01:03:05,520 I'm working in my office, I never work in my office, I'm 1065 01:03:05,520 --> 01:03:09,780 usually working in client organizations, and that suits me 1066 01:03:09,810 --> 01:03:10,710 for my temperament. 1067 01:03:12,030 --> 01:03:13,920 So where do you see yourself working?

1068 01:03:15,000 --> 01:03:17,640 What have you accomplished five to 10 years out? What have you 1069 01:03:17,640 --> 01:03:20,730 accomplished? So that those are some interesting questions. And 1070 01:03:20,730 --> 01:03:22,800 of course, there's a place for you to make some notes on your 1071 01:03:22,800 --> 01:03:26,460 current desires. The next side of this is your abilities, what 1072 01:03:26,490 --> 01:03:31,470 are the core abilities that you have honed over your life and 1073 01:03:31,470 --> 01:03:35,190 your career to date, and there's a very simple way to get at this 1074 01:03:35,220 --> 01:03:36,570 is to look at 1075 01:03:37,590 --> 01:03:41,520 you, you've got everybody, even if you're five years into your 1076 01:03:41,520 --> 01:03:44,250 career, you've got a dozen of these particular situations. If 1077 01:03:44,250 --> 01:03:47,610 you're 30 plus years, you've got hundreds of these situations 1078 01:03:47,610 --> 01:03:50,460 where you face the challenges, and you resolve them 1079 01:03:50,460 --> 01:03:54,450 successfully.

So you were facing a problem. And you did 1080 01:03:54,450 --> 01:03:58,320 something, and the result was successful. So if you look back 1081 01:03:58,320 --> 01:04:00,000 at those kinds of situations, and those kinds of 1082 01:04:00,000 --> 01:04:04,860 Stories, what abilities were you consistently relying on? Another 1083 01:04:04,860 --> 01:04:07,650 way to dig into this is what's the formal and informal feedback 1084 01:04:07,650 --> 01:04:12,090 that you received over the years, really positive feedback, 1085 01:04:12,120 --> 01:04:16,350 but also feedback that our areas for improvement things that we 1086 01:04:16,380 --> 01:04:19,920 need to really start to construct and get much better. 1087 01:04:20,130 --> 01:04:23,640 So, you know, a few example of some possible abilities, maybe 1088 01:04:23,640 --> 01:04:26,190 you've got a strong capacity to think care to clearly and act 1089 01:04:26,190 --> 01:04:29,850 calmly, in chaotic situations, maybe that's something that's 1090 01:04:29,850 --> 01:04:31,800 one of your core abilities.

Maybe you're an empathic 1091 01:04:31,800 --> 01:04:34,350 listener, who's a treasured coach for people dealing with 1092 01:04:34,350 --> 01:04:37,590 difficult personal problems, somebody that people always like 1093 01:04:37,590 --> 01:04:40,710 to come to talk to. Or maybe you're an insightful problem 1094 01:04:40,710 --> 01:04:43,110 solver capable of seeing solutions to seemingly 1095 01:04:43,110 --> 01:04:45,900 impossible situations. So I mean, that's what we're looking 1096 01:04:45,900 --> 01:04:52,710 for here is what are three to four, maybe five or six core 1097 01:04:52,890 --> 01:04:57,600 abilities that you've relied on that you know are part of your 1098 01:04:57,600 --> 01:04:59,430 hardwiring. So 1099 01:05:00,000 --> 01:05:04,080 dig into that, make some notes. And then let's look at our 1100 01:05:04,080 --> 01:05:07,380 internal hardware. What's our temperament?

Now there's any 1101 01:05:07,380 --> 01:05:10,530 number of tools that we can use. And my guess is a lot of you 1102 01:05:10,530 --> 01:05:13,710 have been exposed to some of these, if not all of them, 1103 01:05:13,710 --> 01:05:17,340 whether it's Myers Briggs Type Indicator, the fire Roby, or the 1104 01:05:17,340 --> 01:05:19,380 strengthsfinder, or blah, blah, blah, blah, blah, there's all 1105 01:05:19,380 --> 01:05:21,870 kinds of these things out there. So are you somebody who is 1106 01:05:21,870 --> 01:05:23,910 action oriented and enjoy working on projects 1107 01:05:23,940 --> 01:05:26,820 unconstrained by rules? Maybe you're focused on making a 1108 01:05:26,820 --> 01:05:29,910 difference for people in a quieter, creative, harmonious 1109 01:05:29,910 --> 01:05:33,300 manner. Or maybe you're a tough minded, results oriented, 1110 01:05:33,300 --> 01:05:36,960 independent, focused person who really thrives in a complex 1111 01:05:37,350 --> 01:05:41,070 environment working on complex, systematic or systemic problems.

1112 01:05:41,070 --> 01:05:45,510 So, you know, what does your temperament tell you? And you 1113 01:05:45,510 --> 01:05:48,660 know, something more than your horoscope? There's some 1114 01:05:48,900 --> 01:05:52,800 grounding in horoscopes, but nonetheless, this there are some 1115 01:05:52,800 --> 01:05:56,400 days maybe there is no, I'm not an expert in that. So make some 1116 01:05:56,400 --> 01:05:59,970 notes on what your temperament tells you. And then 1117 01:06:00,000 --> 01:06:04,980 Let's look at some assets. So these assets often can be the 1118 01:06:04,980 --> 01:06:09,210 wild card.

And they can be a fascinating invitation to have a 1119 01:06:09,210 --> 01:06:12,870 conversation in a job interview or just over coffee, about 1120 01:06:12,870 --> 01:06:15,810 things that are very unique to you. So maybe their languages or 1121 01:06:15,810 --> 01:06:18,960 cultures or heritage that, that you know, well or that you're a 1122 01:06:18,960 --> 01:06:23,250 part of, maybe it's degrees or certificates or technical kinds 1123 01:06:23,250 --> 01:06:26,130 of things that you've done over the years. Maybe it's your 1124 01:06:26,130 --> 01:06:30,210 network, maybe unique travel or work experiences. And maybe it's 1125 01:06:30,210 --> 01:06:32,910 some specific skills that you possess, maybe you're a trained 1126 01:06:32,910 --> 01:06:35,850 mediator, you're maybe an expert in several programming 1127 01:06:35,850 --> 01:06:38,310 languages, perhaps you're an award winning Baker, I mean, who 1128 01:06:38,310 --> 01:06:43,860 knows? All of these things can add some value as you think 1129 01:06:43,860 --> 01:06:47,910 about you and your career.

So what are some of the assets that 1130 01:06:47,910 --> 01:06:51,930 you've got? And if we put all those together under this know 1131 01:06:51,930 --> 01:06:55,380 yourself manner, when you come up with so that's sort of a 1132 01:06:55,380 --> 01:06:58,590 summary sheet on you know, if I think about the desires that are 1133 01:06:58,590 --> 01:07:00,000 driving me now, what 1134 01:07:00,000 --> 01:07:03,570 Two or three of them. And if I think about two or three or four 1135 01:07:03,570 --> 01:07:06,720 my core abilities that I know I can count on that I'll use going 1136 01:07:06,720 --> 01:07:10,500 forward. What are they? What's my temperament? Tell me?

Where 1137 01:07:10,500 --> 01:07:15,480 would I be most comfortable or not? And then, of course, what 1138 01:07:15,480 --> 01:07:18,510 are the assets that I've got that I know I can utilize along 1139 01:07:18,510 --> 01:07:22,950 the way? So that's that first dimension. second dimension is 1140 01:07:22,980 --> 01:07:26,280 to know your marketplace. And this is something that a lot of 1141 01:07:26,280 --> 01:07:30,600 people struggle with. Is is seeing the world around us with 1142 01:07:30,600 --> 01:07:33,990 a marketer's eyes.

We all live and we all work in a variety of 1143 01:07:33,990 --> 01:07:34,800 marketplaces. 1144 01:07:36,150 --> 01:07:38,880 whether we know it or not, it's helpful for us to understand how 1145 01:07:38,880 --> 01:07:41,550 work is being unbundled and to see how change creates 1146 01:07:41,550 --> 01:07:46,140 opportunities to pay attention to ill defined or unrecognized 1147 01:07:46,170 --> 01:07:51,330 needs, and determine how you can meet those needs. So if you 1148 01:07:51,330 --> 01:07:56,550 think about your potential markets, start right where you 1149 01:07:56,550 --> 01:07:56,790 are. 1150 01:07:59,040 --> 01:07:59,940 Your current group 1151 01:08:00,000 --> 01:08:03,600 team or department, that's a great place to start, because 1152 01:08:03,600 --> 01:08:07,020 that is an absolute marketplace. But that group team or 1153 01:08:07,020 --> 01:08:11,640 department is also impacted by people who utilize whatever it 1154 01:08:11,640 --> 01:08:14,460 is that your group team or department draw upon.

So you've 1155 01:08:14,460 --> 01:08:19,230 got to understand that configuration, your supervisor, 1156 01:08:19,440 --> 01:08:24,270 your peers, your customers, are also a huge marketplace. Other 1157 01:08:24,270 --> 01:08:26,490 parts of your current organization, especially if your 1158 01:08:26,490 --> 01:08:29,670 organization has parts that aren't working together 1159 01:08:29,700 --> 01:08:32,220 effectively, you have to understand and see that as a 1160 01:08:32,220 --> 01:08:36,540 possible opportunity to increase the capacity for effective 1161 01:08:36,540 --> 01:08:39,930 engagement across functions and departments. Maybe it's the 1162 01:08:39,930 --> 01:08:44,400 organization as a whole. If you start looking beyond that, and 1163 01:08:44,400 --> 01:08:48,390 as one person here who's saying, I'm wanting to market my HR 1164 01:08:48,390 --> 01:08:51,300 consulting skills, you're saying you're outside of an 1165 01:08:51,300 --> 01:08:56,070 organization and your profession as an HR professional, is full 1166 01:08:56,130 --> 01:09:00,000 of lots of potential markets.

You're 1167 01:09:00,030 --> 01:09:02,250 Challenge horses getting to them and we're gonna get to that in a 1168 01:09:02,250 --> 01:09:04,950 minute. Maybe it's your industry or your trade, maybe it's your 1169 01:09:04,950 --> 01:09:08,670 community. Maybe it's the mass market as a whole. And these 1170 01:09:08,670 --> 01:09:11,370 days, we have far away more access to all of that stuff than 1171 01:09:11,370 --> 01:09:14,040 we've ever had before. Well, once you start to 1172 01:09:15,120 --> 01:09:18,660 add an example, Chris, actually, one of our, one of our members I 1173 01:09:18,660 --> 01:09:24,120 know has a practice consulting to doctors, a doctor's office 1174 01:09:24,120 --> 01:09:27,870 who doesn't, you know, they need HR services, but they they're 1175 01:09:27,870 --> 01:09:30,630 kind of doing their business as doctors and need to run their 1176 01:09:30,630 --> 01:09:34,170 show as such, so, and also they don't need HR services all the 1177 01:09:34,170 --> 01:09:37,290 time.

So I think that's an example of what you're talking 1178 01:09:37,290 --> 01:09:39,690 about where you're kind of getting to know you know, their 1179 01:09:39,690 --> 01:09:42,120 market in such a way that you understand why they would need 1180 01:09:42,120 --> 01:09:45,450 you specifically and in this case, HR, that's a real example. 1181 01:09:45,450 --> 01:09:49,830 Actually, it really is and and Doc's more and more and more are 1182 01:09:49,830 --> 01:09:52,650 recognizing that they've got a lot of knowledge, but it's 1183 01:09:52,650 --> 01:09:55,950 really, really, really deep, and it's about this wide, very 1184 01:09:55,950 --> 01:09:58,380 narrow, so they're going to actually run an effective 1185 01:09:58,380 --> 01:10:00,000 medical practice with 1186 01:10:00,000 --> 01:10:03,180 Of course, a lot of doctors are, they need HR stuff, they need 1187 01:10:03,180 --> 01:10:05,730 finance stuff, they need it stuff. They don't want to learn 1188 01:10:05,730 --> 01:10:08,700 all that stuff.

They would just assume hire that stuff up. Yeah, 1189 01:10:08,700 --> 01:10:11,430 you're absolutely right. I mean, that's a huge potential market. 1190 01:10:11,730 --> 01:10:14,580 And perhaps not full time either. Which benefits both as 1191 01:10:14,580 --> 01:10:17,730 well. Quite the contrary.

It's Yeah, if you're in that kind of 1192 01:10:17,730 --> 01:10:21,030 worth, Dawson, you want is full time? Yeah, that's just my bias 1193 01:10:21,030 --> 01:10:24,870 on my part. Yeah. But if you do, then go and find a full time 1194 01:10:24,870 --> 01:10:28,920 job. But what you're sharing as an example, Eric is a classic 1195 01:10:28,920 --> 01:10:31,890 example that we see all the time that work needs to be done, but 1196 01:10:31,890 --> 01:10:36,360 it's in a temporary arrangement. Mm hmm.

And if you get good 1197 01:10:36,390 --> 01:10:39,420 without particular doctor's office, you can guarantee that 1198 01:10:39,420 --> 01:10:41,910 that thought knows a whole bunch of other Doc's. And if you can 1199 01:10:42,000 --> 01:10:45,360 provide value for them, maybe you can work with other Doc's 1200 01:10:45,390 --> 01:10:48,510 offices, if that's what you'd like to do. Right. So the 1201 01:10:48,510 --> 01:10:52,560 challenge here, of course, is to recognize missing piece or a 1202 01:10:52,560 --> 01:10:54,930 pattern and recognize opportunity. And Erica, what you 1203 01:10:54,930 --> 01:10:57,210 just talked about is exactly that. Maybe it's an 1204 01:10:57,210 --> 01:11:00,000 underutilized resource, or maybe it's a signal of 1205 01:11:00,000 --> 01:11:04,350 From some either failure or success, maybe it's a not 1206 01:11:04,350 --> 01:11:06,510 acknowledged change or an impossible situation or 1207 01:11:06,510 --> 01:11:09,750 roadblock or chronic weakness or a new or emerging problem.

What 1208 01:11:09,750 --> 01:11:12,660 this requires is for you to pay attention in your marketplace. 1209 01:11:13,440 --> 01:11:16,230 So here's a way to think about how you identify your 1210 01:11:16,230 --> 01:11:19,080 marketplace right now, what are some of the opportunities inside 1211 01:11:19,080 --> 01:11:22,290 your organization outside your organization and given all of 1212 01:11:22,290 --> 01:11:25,410 that are two or three of the best opportunities for you right 1213 01:11:25,410 --> 01:11:30,690 now. So something simply just to think about and make some notes 1214 01:11:30,690 --> 01:11:33,990 when you've got some time to do that. The third side of this 1215 01:11:33,990 --> 01:11:38,850 conversation is recognizing, if you've got if you don't come to 1216 01:11:38,850 --> 01:11:41,910 the party, and the party being this world of work with 1217 01:11:41,910 --> 01:11:44,940 something valuable to offer, not in your eyes, but in your 1218 01:11:44,940 --> 01:11:50,670 customer eyes, you're essentially actually you must 1219 01:11:50,700 --> 01:11:55,920 have something valuable to offer in the eyes of the someone or 1220 01:11:55,920 --> 01:11:58,800 someone who are going to pay you 1221 01:12:00,000 --> 01:12:04,350 Tom Jackson wrote a brilliant book A while back, and I love 1222 01:12:04,350 --> 01:12:07,440 this quote, as soon as I saw it, any organization will keep you 1223 01:12:07,440 --> 01:12:10,830 around, as long as you bring in more value than you take out.

1224 01:12:12,030 --> 01:12:15,840 That's the universal rule of career security. Now we can put 1225 01:12:15,840 --> 01:12:21,270 that in a formula, the value capital V, that you bring wipey, 1226 01:12:21,480 --> 01:12:25,050 when the value that you bring in is greater than the value that 1227 01:12:25,050 --> 01:12:28,110 you take out, you are guaranteed career security. 1228 01:12:29,310 --> 01:12:32,190 Now, here's the two interesting problems with this is a lot of 1229 01:12:32,190 --> 01:12:35,460 people don't have a realistic understanding of the value they 1230 01:12:35,460 --> 01:12:39,630 bring into the organization and don't have a clue about what 1231 01:12:39,630 --> 01:12:41,550 it's costing your organization to have you there. 1232 01:12:42,720 --> 01:12:45,570 So it's a fascinating conversation to start to dig 1233 01:12:45,570 --> 01:12:48,510 into what does it actually costing your organization for me 1234 01:12:48,510 --> 01:12:49,050 to be here?

1235 01:12:50,400 --> 01:12:54,810 And what actually, is the value that I bring and can your 1236 01:12:54,810 --> 01:12:58,260 organization get that same value somewhere else? Because if 1237 01:12:58,260 --> 01:13:00,000 you're not thinking about that, paying attention to that 1238 01:13:00,000 --> 01:13:03,990 Rest assured your organization certainly is. Mm hmm. So a 1239 01:13:03,990 --> 01:13:07,080 couple things to think on with this. Know what your marketplace 1240 01:13:07,080 --> 01:13:10,800 values. So the marketplace that you're in right now, does it 1241 01:13:10,800 --> 01:13:13,920 value customer satisfaction or performance or image reputation 1242 01:13:13,920 --> 01:13:16,530 profit winning awards, services, community, entrepreneur, 1243 01:13:16,590 --> 01:13:19,890 whatever it is, you've got to know there's no right and wrong 1244 01:13:19,920 --> 01:13:22,860 here.

But you've got to know what your marketplace values. 1245 01:13:22,860 --> 01:13:26,010 It's not what you value to start with. It's what your marketplace 1246 01:13:26,010 --> 01:13:29,220 values and then you get to say, is that something that I want to 1247 01:13:29,220 --> 01:13:30,570 help them with or not? 1248 01:13:31,740 --> 01:13:34,890 Then you've got to start to develop your offering. You've 1249 01:13:34,890 --> 01:13:36,720 got to have this product or service you've got to have 1250 01:13:36,720 --> 01:13:41,220 something to offer markets, favor products or services, 1251 01:13:41,520 --> 01:13:45,810 vendors sell products, employees just going to do their jobs. 1252 01:13:48,360 --> 01:13:52,170 Some may find the notion that having a product is tasteful.

1253 01:13:54,360 --> 01:13:57,030 This notion of product and vendor mindedness is very much a 1254 01:13:57,030 --> 01:14:00,000 discipline. This is an actual comment. 1255 01:14:00,000 --> 01:14:04,350 transaction that we're talking about here. As a worker, I have 1256 01:14:04,350 --> 01:14:07,080 to deliver something whether that's a good or a service, and 1257 01:14:07,080 --> 01:14:09,870 I'm going to get something in return. And it may be in the 1258 01:14:09,870 --> 01:14:13,290 form of a contract and it might have money attached to it or 1259 01:14:13,290 --> 01:14:15,630 whatever else. The reason that I happen to be working with the 1260 01:14:15,630 --> 01:14:20,280 contract is for this notion of that kind of transaction has got 1261 01:14:20,280 --> 01:14:23,250 to be in the forefront of our minds all the time these days.

1262 01:14:24,090 --> 01:14:27,000 You're offering what you have to offer is a synthesis of that 1263 01:14:27,000 --> 01:14:30,750 data desires, abilities, temperaments and assets, and the 1264 01:14:31,020 --> 01:14:35,670 identified needs and wants that you've highlighted in analysis 1265 01:14:35,670 --> 01:14:39,540 of your workplace, your marketplace, your offering must 1266 01:14:39,630 --> 01:14:43,350 be deliverable, you must be able to bring it out to the party. 1267 01:14:44,820 --> 01:14:48,510 Learn from the Masters in your niche. It's incredibly important 1268 01:14:48,510 --> 01:14:52,200 to hone your craft, whatever that craft is. 1269 01:14:53,550 --> 01:14:58,680 Two key factors in this world of products and services, what are 1270 01:14:58,680 --> 01:15:00,000 the features that you're 1271 01:15:00,000 --> 01:15:03,210 product and service brings and because of those features, in 1272 01:15:03,210 --> 01:15:06,300 what ways will the customers benefit? So it's really 1273 01:15:06,300 --> 01:15:08,700 important for us to think about that when it comes to our 1274 01:15:08,700 --> 01:15:10,470 careers.

So 1275 01:15:11,759 --> 01:15:13,079 what do you have to offer? 1276 01:15:14,940 --> 01:15:17,580 What's a brief description of what you might have to offer? 1277 01:15:17,760 --> 01:15:22,890 And how can you avoid being generic and the same as everyone 1278 01:15:22,890 --> 01:15:27,150 else? Which brings us to this last topic, which is manage your 1279 01:15:27,150 --> 01:15:31,350 career as if it were your business, career, manage course 1280 01:15:31,350 --> 01:15:33,780 trades, or it's a dating game rather than a marriage. 1281 01:15:35,010 --> 01:15:37,890 Anyway, many things to consider as we think about running our 1282 01:15:37,890 --> 01:15:39,030 career like a business. 1283 01:15:44,160 --> 01:15:47,730 Your marketplace is incredibly invaluable here.

1284 01:15:51,180 --> 01:15:53,850 I'm trying to make sense of this first bullet Erica helped me How 1285 01:15:53,850 --> 01:15:56,220 will you market How will you market of course how you market 1286 01:15:56,520 --> 01:15:59,970 so once you get good at whatever it is that you're good at 1287 01:16:00,000 --> 01:16:03,120 How will you market that? So that's a great question for your 1288 01:16:03,150 --> 01:16:05,820 In fact, somebody brought that up earlier. One of the key 1289 01:16:05,820 --> 01:16:11,700 things is, and let's take the HR example, as an example, is, what 1290 01:16:11,700 --> 01:16:13,560 are you trying to market? Are you trying to market a 1291 01:16:13,560 --> 01:16:17,160 generalist HR set of skills? Because there's a million people 1292 01:16:17,160 --> 01:16:21,090 out there that do that? Or are you trying to be very, very 1293 01:16:21,090 --> 01:16:25,710 targeted and specific around the kind of HR practice that you do?

1294 01:16:25,710 --> 01:16:28,260 Now, I'm not an HR expert. I mean, I've been working with HR 1295 01:16:28,260 --> 01:16:31,050 people all my life, but I still mystifies me what that is all 1296 01:16:31,050 --> 01:16:34,710 about. But what is really important is that, that you 1297 01:16:34,770 --> 01:16:37,950 don't be the generalist. Although in some cases, for 1298 01:16:37,950 --> 01:16:40,860 example, the HR in the doctor's office, a generalist might be 1299 01:16:40,860 --> 01:16:44,700 what they exactly want. So you really have to figure out then 1300 01:16:44,790 --> 01:16:47,670 how do you market what you have to offer? And what you have to 1301 01:16:47,670 --> 01:16:51,780 offer has got to be above and beyond what all the competitors 1302 01:16:51,780 --> 01:16:56,250 are offering.

And often we have a delusional sense in my 1303 01:16:56,550 --> 01:16:59,970 delusional sense, I don't know how much value we actually bring 1304 01:17:00,299 --> 01:17:02,789 Without a clear sense of what else is in the marketplace that 1305 01:17:02,789 --> 01:17:03,659 other people are offering, 1306 01:17:04,710 --> 01:17:07,920 it's critically important to grow your network. But this 1307 01:17:07,920 --> 01:17:12,900 noise of social media has so far gone beyond what it was really 1308 01:17:12,900 --> 01:17:15,780 intended to be. And what did I think could be, should we ever 1309 01:17:15,780 --> 01:17:21,960 get it organized, do not try to be on every platform, pick one 1310 01:17:21,990 --> 01:17:27,210 or two, and avoid the fear of missing out, narrow your focus 1311 01:17:27,210 --> 01:17:30,480 to one or two key areas that you're going to market and be 1312 01:17:30,480 --> 01:17:34,800 present in those be active in those.

So that's key around 1313 01:17:34,800 --> 01:17:37,530 growing your market and so much of that these days is on 1314 01:17:37,950 --> 01:17:40,770 different platforms. You really got to know what your 1315 01:17:40,770 --> 01:17:46,200 competition who they are, how your offer might must stand out 1316 01:17:46,650 --> 01:17:50,220 against theirs. Do you know what you're going to need to do to 1317 01:17:50,220 --> 01:17:52,620 keep your customer satisfied that's critical when you think 1318 01:17:52,620 --> 01:17:55,050 about running your business as your careers if it was a 1319 01:17:55,050 --> 01:17:57,540 business, and when you think about your ongoing research and 1320 01:17:57,540 --> 01:18:00,000 development in your own Total Quality? What are you doing 1321 01:18:00,000 --> 01:18:04,350 to continually, as I mentioned earlier, hone your craft. 1322 01:18:05,970 --> 01:18:08,760 Some more things to consider. Do you have a realistic sense of 1323 01:18:08,760 --> 01:18:12,330 your market value of what you have to offer?

What if you're 1324 01:18:12,330 --> 01:18:15,930 going to do this working on your own? Do you want to look after 1325 01:18:15,930 --> 01:18:19,380 benefits and your retirement savings yourself? It's never a 1326 01:18:19,380 --> 01:18:22,260 bad idea to be doing that regardless. But often, that's 1327 01:18:22,260 --> 01:18:24,990 one of the things that we let go of when we have a job. Somebody 1328 01:18:24,990 --> 01:18:27,840 else is going to look after this for us. Are there additional 1329 01:18:27,840 --> 01:18:32,100 resources you're going to need times space, support, supplies, 1330 01:18:32,100 --> 01:18:34,770 education, whatever else?

How many hats you're going to need 1331 01:18:34,770 --> 01:18:37,710 to wear, marketing, sales planning, admin support, 1332 01:18:37,710 --> 01:18:40,980 finance. If you find yourself working on your own, there's a 1333 01:18:40,980 --> 01:18:45,060 couple things that you will need to put in place to maintain some 1334 01:18:45,060 --> 01:18:49,080 semblance of sanity in the early days, having a place and it 1335 01:18:49,080 --> 01:18:52,650 should be more than the kitchen table to start with. If you've 1336 01:18:52,650 --> 01:18:56,070 carve a place out and maybe it's a corner of the, you know, 1337 01:18:57,210 --> 01:18:59,640 I don't know maybe it's a part of the spare room maybe but it's 1338 01:18:59,640 --> 01:18:59,970 something 1339 01:19:00,000 --> 01:19:03,840 Where you can actually, for an hour or two a day, say that this 1340 01:19:03,840 --> 01:19:07,080 is I'm working, this is my workplace and start to get some 1341 01:19:07,080 --> 01:19:10,980 routines.

Going to work and going to a job is fraught with 1342 01:19:10,980 --> 01:19:13,860 routines. And those routines can be very comforting. And if we 1343 01:19:13,860 --> 01:19:18,060 walk away from a real job, then we need to put in place routines 1344 01:19:18,060 --> 01:19:21,240 that we will find comforting and purpose. What is our purpose 1345 01:19:21,240 --> 01:19:23,430 here, as we wander through all of this, of course, this brings 1346 01:19:23,430 --> 01:19:26,790 in a huge change to our lives, all kinds of suffering, and of 1347 01:19:26,790 --> 01:19:29,340 course, constants with people that you'll need to stay in 1348 01:19:29,340 --> 01:19:29,790 touch with. 1349 01:19:31,230 --> 01:19:36,600 So, lots of prattling on for that. Some notes for you to make 1350 01:19:36,600 --> 01:19:40,260 yourself what areas of tension if you really want to run your 1351 01:19:40,260 --> 01:19:43,890 career as if it was a business, what would you really want to be 1352 01:19:43,890 --> 01:19:47,610 paying attention to or what you need to pay attention to?

Now? 1353 01:19:49,440 --> 01:19:53,280 Let me try and sum this up because I know we're getting 1354 01:19:53,280 --> 01:19:56,850 close to the end of our time. See if we can make some marginal 1355 01:19:56,850 --> 01:19:59,970 degree of semblance of all of this. We've been prattling on 1356 01:20:00,000 --> 01:20:00,300 With 1357 01:20:01,469 --> 01:20:05,309 some principles for thriving in today's world work, I would 1358 01:20:05,309 --> 01:20:09,209 really encourage all of us not to look for a job, look for 1359 01:20:09,209 --> 01:20:09,779 work. 1360 01:20:11,340 --> 01:20:14,640 Look for work. It's fascinating many organizations that are 1361 01:20:14,640 --> 01:20:17,910 somewhat new, let's let's call them in the last 15 or 20 years, 1362 01:20:17,910 --> 01:20:20,400 they don't have jobs.

They couldn't draw you an org chart 1363 01:20:20,400 --> 01:20:24,480 with a structure and a hierarchy and jobs. They hire people. And 1364 01:20:24,480 --> 01:20:27,750 when you're hired, you get two things. One is you get to put 1365 01:20:27,750 --> 01:20:30,780 into your first project. And then you've got the second thing 1366 01:20:30,780 --> 01:20:34,290 you get is a contact. So some contact, it's been around your 1367 01:20:34,290 --> 01:20:38,430 organization for long enough to know how things work and who's 1368 01:20:38,640 --> 01:20:42,060 who and what other work are being done.

Your obligation as 1369 01:20:42,060 --> 01:20:46,500 you hire on is twofold. One, get to work and make this project 1370 01:20:46,500 --> 01:20:49,950 that you're assigned to hugely successful and to start looking 1371 01:20:49,950 --> 01:20:52,920 around for your second project. We're not going to give it to 1372 01:20:52,920 --> 01:20:55,620 you. You need to start looking around for your second project 1373 01:20:55,620 --> 01:20:59,400 and you need to continually be on top of how you add value for 1374 01:20:59,400 --> 01:20:59,970 us around 1375 01:21:00,000 --> 01:21:04,770 Hear. So that mindset is really important. Don't focus on a job, 1376 01:21:04,770 --> 01:21:07,980 look for work that needs to be done.

See organizations is 1377 01:21:07,980 --> 01:21:11,220 marketplaces full of all kinds of managers and supervisors that 1378 01:21:11,220 --> 01:21:14,040 have customers that are customers with both wants and 1379 01:21:14,040 --> 01:21:18,360 needs. Continually look at your individual resources and recycle 1380 01:21:18,360 --> 01:21:22,260 them regularly. Constantly develop your product or service 1381 01:21:22,260 --> 01:21:26,340 you're offering and keep it current. Something I find often 1382 01:21:26,340 --> 01:21:26,970 challenging. 1383 01:21:28,050 --> 01:21:31,710 Everything is contingent on your ability to deliver results that 1384 01:21:31,710 --> 01:21:35,340 are demonstrated regularly. Just because you did a great job five 1385 01:21:35,340 --> 01:21:37,470 years ago doesn't mean it's guaranteed for another five 1386 01:21:37,470 --> 01:21:42,510 years worth of work.

Results delivered regularly. they close 1387 01:21:42,510 --> 01:21:47,010 the change while it's Rocky and upsetting, unsettling, quite 1388 01:21:47,010 --> 01:21:50,610 often, there's a ton of opportunities in all kinds of 1389 01:21:50,610 --> 01:21:54,510 major changes. Long term employment anywhere is fast 1390 01:21:54,510 --> 01:21:57,660 becoming an artifact. Now I don't think it's disappearing 1391 01:21:57,660 --> 01:21:59,550 altogether, but there's no question 1392 01:22:00,000 --> 01:22:04,470 Long Term employment is really diminishing. And it's important 1393 01:22:04,560 --> 01:22:07,920 for all the reasons we've talked about here. Your career, if not 1394 01:22:07,920 --> 01:22:11,730 already is going to be a composite one, lots of different 1395 01:22:11,730 --> 01:22:15,810 things over your career.

And in many cases, lots of different 1396 01:22:15,810 --> 01:22:17,370 things going on at the same time. 1397 01:22:19,380 --> 01:22:22,260 You're going to be more secure managing your crews have but 1398 01:22:22,260 --> 01:22:25,860 we're a business and looking for a secure long time full, long 1399 01:22:25,860 --> 01:22:30,060 term full time job and doing something you love. That's why 1400 01:22:30,060 --> 01:22:32,850 it's really important to go back to the desires and what do I 1401 01:22:32,850 --> 01:22:35,400 really love doing? What really fires me up? 1402 01:22:36,720 --> 01:22:42,630 Work speeding for wages and a pension every time. So let's do 1403 01:22:42,630 --> 01:22:46,350 this little assessment.

Now. We got this as a poll, Erica, or is 1404 01:22:46,350 --> 01:22:50,370 this just an assessment like this? On the slide? That's 1405 01:22:50,370 --> 01:22:53,730 right. At the end of the assessment deck, all right. All 1406 01:22:53,730 --> 01:22:56,880 right.

Yeah. So grab a pencil, and I'm going to go through this 1407 01:22:56,880 --> 01:22:59,970 really quickly. Now. I've got 10 questions here and I want you to 1408 01:23:00,000 --> 01:23:03,750 answer each one of those 10 questions with a scale of one 1409 01:23:03,780 --> 01:23:06,780 meaning absolutely no, not at all. And five meaning Holy cow. 1410 01:23:06,780 --> 01:23:10,110 Yes, absolutely.

I'm great at this. And I don't want you to 1411 01:23:10,110 --> 01:23:12,390 overthink this. I'm going to give you very few seconds 1412 01:23:12,390 --> 01:23:15,390 between each one of these and I just want you to fill in your 1413 01:23:15,450 --> 01:23:19,020 off the top of your head number 10 you clearly describe what you 1414 01:23:19,020 --> 01:23:22,500 have to offer that is valued in a variety of circumstances. 1415 01:23:23,250 --> 01:23:25,200 12345 1416 01:23:26,850 --> 01:23:30,450 are you self directed and motivated with definite plans or 1417 01:23:30,450 --> 01:23:32,820 definite goals and a plan for your career? 1418 01:23:35,610 --> 01:23:38,430 Are you comfortable working on more than one project or 1419 01:23:38,430 --> 01:23:41,760 assignment with different customers in the same timeframe? 1420 01:23:44,250 --> 01:23:46,920 Can you adapt to changing circumstances?

1421 01:23:50,220 --> 01:23:53,820 Do you have a backup plan? If your first plan doesn't work 1422 01:23:53,820 --> 01:23:56,430 out? Well, we're gonna do Plan B now. 1423 01:23:58,110 --> 01:24:00,000 Do you have an entrepreneurial orientation? 1424 01:24:00,000 --> 01:24:04,110 It looks for markets, potential customers with needs and once 1425 01:24:05,910 --> 01:24:07,140 12345? 1426 01:24:08,370 --> 01:24:12,720 Do you have enough reserve funds to live without a lot of anxiety 1427 01:24:12,750 --> 01:24:15,390 for six to 12 months if you had no income?

1428 01:24:18,869 --> 01:24:22,619 Do you have an active variety or active network? Pardon me in a 1429 01:24:22,619 --> 01:24:24,239 wide variety of areas? 1430 01:24:27,090 --> 01:24:28,950 Do you have a strong support system around you? 1431 01:24:30,930 --> 01:24:34,500 And lastly, are you continually involved in formal and informal 1432 01:24:34,560 --> 01:24:35,580 learning projects? 1433 01:24:37,980 --> 01:24:40,470 Okay, here comes the math part. I want you to take those 1434 01:24:40,470 --> 01:24:43,020 numbers, those answers that you've written down, and I want 1435 01:24:43,020 --> 01:24:45,960 you to add them up your raw score will be something out of 1436 01:24:45,960 --> 01:24:48,780 50.

And I want you to take that raw score and multiply it by 1437 01:24:48,780 --> 01:24:51,510 two, and that will give you a percentage. 1438 01:24:52,980 --> 01:24:57,540 And Erica, here comes our last poll. Yes. So this is just 1439 01:24:57,540 --> 01:24:59,970 calculating your percentage to ask 1440 01:25:00,000 --> 01:25:04,020 The group kind of see how we score. So the question is how 1441 01:25:04,020 --> 01:25:13,110 did you score? A 75 to 100?

B 60 to 74 c 40 to 59 or a D less 1442 01:25:13,110 --> 01:25:18,840 than 39%. And we'll go let the polls go to 80% rate before we 1443 01:25:18,840 --> 01:25:20,280 capture the answer here. 1444 01:25:32,940 --> 01:25:35,070 Okay, we'll check to see where we're at. 1445 01:25:40,800 --> 01:25:47,400 And it looks like predominant, will actually tied so AMD so 40% 1446 01:25:47,400 --> 01:25:54,450 and 40% responded 75 to 160 to 74 and 20% of attendees today 1447 01:25:54,450 --> 01:25:56,610 responded 40 to 59%. 1448 01:25:58,290 --> 01:25:58,920 Wow. 1449 01:26:00,000 --> 01:26:06,570 I'm thrilled at that, which, which suggests to me that we're 1450 01:26:06,570 --> 01:26:12,630 all doing a pretty darn good job with staying on top of all of 1451 01:26:12,630 --> 01:26:15,930 this, you know, to have that number of people in the very top 1452 01:26:15,930 --> 01:26:20,280 category that suggests we're really very good shape.

I've 1453 01:26:20,280 --> 01:26:24,840 often noted in these kinds of assessments, specifically this 1454 01:26:24,840 --> 01:26:27,720 one, our first core might be a bit assumptive, it might be a 1455 01:26:27,720 --> 01:26:31,680 bit optimistic. And then as we dig into all of these exercises, 1456 01:26:31,680 --> 01:26:34,980 we might say, maybe I'm not as clear about all of this stuff as 1457 01:26:34,980 --> 01:26:37,500 I thought I might be. And I didn't give you much time to 1458 01:26:37,500 --> 01:26:39,900 think about it very intentionally, nonetheless. 1459 01:26:40,440 --> 01:26:44,130 Great job, everyone. You're doing, obviously a tremendous. 1460 01:26:45,630 --> 01:26:48,480 You've thought about this stuff clearly, and you're actively 1461 01:26:48,480 --> 01:26:51,180 doing things about it.

So some of the things as we look forward 1462 01:26:51,180 --> 01:26:53,610 to the road ahead. There's certainly going to be no lead up 1463 01:26:53,610 --> 01:26:56,430 in patient change in the complexity and I would argue 1464 01:26:56,430 --> 01:26:59,640 that it's going to continue to get faster and more complicated. 1465 01:26:59,640 --> 01:27:00,000 We're not 1466 01:27:00,000 --> 01:27:03,210 In a plateau here, we're still in an accelerating increasing 1467 01:27:03,210 --> 01:27:06,960 curve. In the pace of change, you will continue to be working 1468 01:27:06,960 --> 01:27:08,940 if you're not already on overlapping projects and 1469 01:27:08,940 --> 01:27:11,970 assignments with very different interdisciplinary teams, you 1470 01:27:11,970 --> 01:27:14,010 love different roles with different clients on different 1471 01:27:14,010 --> 01:27:17,190 schedules and try to stay sane as you juggle all of that stuff. 1472 01:27:17,520 --> 01:27:21,060 Your career will be a dynamic blend of roles and activities 1473 01:27:21,480 --> 01:27:24,780 with a number of sources of income.

So we've got some 1474 01:27:24,780 --> 01:27:27,870 choices. Let's just relax, hit the snooze button and hope all 1475 01:27:27,870 --> 01:27:30,990 this blows over and surely jobs in full time to get your work 1476 01:27:30,990 --> 01:27:35,250 will come back. I don't think so. But anyway, you might 1477 01:27:35,340 --> 01:27:38,280 remodel your current job or maybe take on a special project 1478 01:27:38,280 --> 01:27:40,680 or to or look for a different opportunity inside your current 1479 01:27:40,680 --> 01:27:44,760 organization. That's really important and clearly that's up 1480 01:27:44,760 --> 01:27:47,010 to you to do the organization. So I'm going to do this for you.

1481 01:27:47,010 --> 01:27:50,010 You've got to kind of keep your eyes open and look around and 1482 01:27:50,700 --> 01:27:54,330 ask for what you want. Maybe it's out other opportunities 1483 01:27:54,330 --> 01:27:57,240 outside other organizations are looking for work that fits 1484 01:27:57,240 --> 01:27:59,790 better with what you have to do and you might then end up 1485 01:27:59,790 --> 01:28:00,000 sending 1486 01:28:00,000 --> 01:28:03,420 yourself up as a contractor I wouldn't suggest that if you're 1487 01:28:03,420 --> 01:28:06,660 not ready for it if you're ready for it great or just unplug for 1488 01:28:06,660 --> 01:28:09,510 a while you know retreat, go to the desert trekking in Nepal, 1489 01:28:09,510 --> 01:28:12,540 gather spices in Madagascar, whatever you might want to do 1490 01:28:13,440 --> 01:28:16,260 for now, we can forget about all this for now but unless you're 1491 01:28:16,260 --> 01:28:19,110 independently wealthy, at some point, we've got to get back 1492 01:28:19,110 --> 01:28:22,830 into this currency exchange I want to do something to get 1493 01:28:22,830 --> 01:28:25,560 money so I can live if you're independently wealthy, you don't 1494 01:28:25,560 --> 01:28:27,960 have that problem.

But if you're not like the rest of us, we kind 1495 01:28:27,960 --> 01:28:29,580 of have to work for a living. So 1496 01:28:30,930 --> 01:28:35,520 last few things here one, what a couple actions that you can take 1497 01:28:35,520 --> 01:28:38,700 to increase your career security at this point. So you don't have 1498 01:28:38,700 --> 01:28:41,310 to write that down. You can if you want, but you've had lots to 1499 01:28:41,310 --> 01:28:45,030 think about what I would like is just 1500 01:28:46,230 --> 01:28:49,200 Erica, why don't you read this and take this last chat 1501 01:28:49,200 --> 01:28:52,500 question? Yeah, just wanting to know what the couple minutes we 1502 01:28:52,500 --> 01:28:55,140 have left. What's one thing you have found help from from 1503 01:28:55,170 --> 01:28:58,950 helpful from today's webinar?

And if you don't mind just 1504 01:28:58,980 --> 01:29:00,000 entering that into the question. 1505 01:29:00,000 --> 01:29:03,090 box we can share everyone's answers with the two minutes 1506 01:29:03,090 --> 01:29:03,990 that we have left. 1507 01:29:05,130 --> 01:29:07,200 Chris, one of the things that I wanted to add that I think is 1508 01:29:07,200 --> 01:29:10,080 really helpful is obviously the interactivity that you built in 1509 01:29:10,410 --> 01:29:12,390 through the journaling. I think that's going to be helpful to 1510 01:29:12,390 --> 01:29:15,720 everyone who's here on this webinar today. And actually, 1511 01:29:15,720 --> 01:29:18,420 with that, what I wanted to suggest was, you mentioned that 1512 01:29:18,420 --> 01:29:21,990 the quiz that's available the assessment at the end, it's 1513 01:29:22,260 --> 01:29:26,700 maybe one thing to go through that experience before doing the 1514 01:29:26,700 --> 01:29:29,160 journaling, but perhaps a different experience can be had 1515 01:29:29,160 --> 01:29:31,530 after going through the journaling.

And then to circle 1516 01:29:31,530 --> 01:29:34,590 back to the assessment. What would you say about that? Yes, 1517 01:29:34,590 --> 01:29:37,860 no question. And that fits with what I said sometimes the first 1518 01:29:37,860 --> 01:29:39,870 time we look at this right off the top of your head, we're a 1519 01:29:39,870 --> 01:29:43,590 bit more optimistic than realistic. And it is that in 1520 01:29:43,590 --> 01:29:46,710 depth work that ruminating that self reflection that will 1521 01:29:47,070 --> 01:29:50,400 provide a bit more insight, as you say, Aha, that's great. 1522 01:29:50,430 --> 01:29:53,250 Thank you for confirming that I had a suspicion that it might be 1523 01:29:53,250 --> 01:29:56,790 useful to do that assessment after again.

So some of the 1524 01:29:56,820 --> 01:29:59,100 feedback that comes through is 1525 01:30:00,359 --> 01:30:03,869 To recognize prospects value and decide if you want to serve it 1526 01:30:03,869 --> 01:30:07,769 and align your values. Another very piece of practical wisdom, 1527 01:30:07,769 --> 01:30:09,599 which is you can't please everyone. So that's 1528 01:30:10,740 --> 01:30:11,190 taken. 1529 01:30:12,300 --> 01:30:16,410 Another one is, how do I assess potential employer to look at 1530 01:30:16,410 --> 01:30:18,900 different working arrangements rather than the traditional full 1531 01:30:18,900 --> 01:30:23,190 time position so that people can continue to work part time but 1532 01:30:23,190 --> 01:30:27,480 still be involved in corporate culture is is another one. And 1533 01:30:27,510 --> 01:30:30,450 just let me just highlight something in that what you have 1534 01:30:30,450 --> 01:30:33,690 to do in order to continue to maximize that is continue to 1535 01:30:33,690 --> 01:30:38,340 clarify what you offer that's valuable, and how you can offer 1536 01:30:38,340 --> 01:30:41,970 that in increasingly valuable ways that might be different 1537 01:30:41,970 --> 01:30:46,620 than what would be normal.

Yes. And what's valuable in the eyes 1538 01:30:46,650 --> 01:30:50,010 of your manager? Right. Yes, exactly. You're taking in a lot 1539 01:30:50,010 --> 01:30:52,230 of different vantage points, including your own at the same 1540 01:30:52,230 --> 01:30:56,640 time. Absolutely.

Yes. Well, we are at the We Are One minute 1541 01:30:56,640 --> 01:30:59,970 over so I'm mindful that we don't want to keep anyone beyond 1542 01:31:00,000 --> 01:31:02,670 What we committed to but as you would have guessed, Chris is 1543 01:31:02,670 --> 01:31:05,850 very engaging. And we're so glad that he could join us this 1544 01:31:05,850 --> 01:31:09,480 morning. I'm sure there could be some questions after the fact 1545 01:31:09,480 --> 01:31:12,270 that he'd be happy to take one on one indirectly. And his 1546 01:31:12,270 --> 01:31:15,450 contact information is here in on the screen for you to reach 1547 01:31:15,450 --> 01:31:18,720 out to him directly. If that's the case, we're always looking 1548 01:31:18,720 --> 01:31:22,350 for feedback from our attendees.

So we've encouraged people to 1549 01:31:22,350 --> 01:31:26,310 provide us with that by offering a free webinar if you submit 1550 01:31:26,310 --> 01:31:30,780 your evaluation for feedback. So please do so. And we will enter 1551 01:31:30,780 --> 01:31:36,090 you to win for a free webinar for this webinar. And I guess at 1552 01:31:36,090 --> 01:31:38,220 that I just want to thank Chris for joining us today and 1553 01:31:38,250 --> 01:31:41,370 thanking all of our participants as well for joining us across 1554 01:31:41,370 --> 01:31:45,090 Canada. We love to engage with you on this variety of different 1555 01:31:45,090 --> 01:31:48,270 topics whenever we can across the nine competencies of HR and 1556 01:31:48,270 --> 01:31:50,550 this one was one we're really looking forward to. So thank 1557 01:31:50,550 --> 01:31:54,060 you, Chris, again, for such an engaging experience this morning 1558 01:31:54,060 --> 01:31:57,780 and also for asking us to reflect so I think everyone can 1559 01:31:57,780 --> 01:32:00,000 say safely that they have some homework 1560 01:32:00,000 --> 01:32:01,620 But they're taking away with them today.

1561 01:32:02,879 --> 01:32:06,599 Sorry about the homework but exciting to do, then dig into 1562 01:32:06,599 --> 01:32:10,469 it. Thank you, Judy. appreciate your help on the back end. It's 1563 01:32:10,469 --> 01:32:13,859 been fun. Thank you. And thank you all for joining us.

Yes, 1564 01:32:13,859 --> 01:32:16,589 thank you. So we'll be closing the webinar now. Thank you so 1565 01:32:16,589 --> 01:32:17,039 much.