What If You Are Asked a Question and You Don't Know the Answer

The Complete Communication Skills Master Class for Life Frequently Asked Questions About Communication Skills
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Transcript

Quite often while I'm in front of a large group, say 1000 people, someone will ask a question, DJ, what do you do if you're asked a question and you don't know the answer to it? Isn't it awful? Isn't it embarrassing? And I'll ask the audience, how many of you have experienced this And sure enough, or seen it happen on someone else, and a couple hundred hands will go up. So it is a real concern to 100 hands out of 1000. That's a real problem.

But I always ask another question. And it is, how many of you have seen a speaker and the speaker was so incredibly boring, you didn't remember anything? That person said five minutes later? Show of hands. Guess how many hands went up this time? It's not 200.

It's all 1000 people raising their hands. So I point that out to get you to focus on the real problem. The most common problem The most common problem in the world is that you're so angry. credibly boring. The audience remembers nothing. It's actually not that common to give a great presentation.

The asked one question, you can't answer it and it's so awful and embarrassing. So first and foremost, focus on having a really good presentation that's interesting and memorable. If you are asked a question and you don't know the answer, the whole key is, don't act embarrassed. Say I'm happy to find out I'll get back to you. I'll email you the answer later today or I'll have Smithers and accounting get back with you. People are not going to remember that you didn't know the answer on the spot.

They will remember if you're embarrassed so the whole key don't act embarrassed.

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