Anticipating the Reporters' Questions

The Complete Communication Skills Master Class for Life Communication Skills for the Media - Media Training - I
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Transcript

So the reporters called and told you the topic he or she wants to talk to you about wants to interview you about. What's the first step in figuring out? What's your messages? How do you know what to say? I think a good first step is to just put yourself in the shoes of a reporter. What are they likely to ask you?

Now I want to stress ultimately, I don't care about the reporter. I don't mean to sound like I'm anti reporter, I'm bashing the media. I don't want to set up an adversarial relationship. What I mean by that is I don't want you to lose sight of what's really important. What's really important is the message you ultimately decide to get across, did it get into the story? Now I want the reporter to like me and think I was responsive and smart and interesting and helpful.

But that's a side issue. The primary issue is did we get the message we want into the story But in order for that to happen, it has to be a win win, the reporter has to win, and you have to win. So I want to help you set the deck, set the table so that this will happen. That's why the first step is asking ourselves, what is a reporter from this particular outlet, most likely to ask you. And many times it's obvious. So if reporters coming to you because there's an explosion at your plant, you know, the questions are going to be what happened?

How many people are hurt? Should there be an investigation? Is there still risk? Should the rest of the city evacuees sort of know the most obvious questions? A good message? answers?

The most obvious questions we know will be coming from a reporter on this topic. So I do think you should spend some time brainstorming on questions that you're pretty certain a reporter will Ask on this topic given the topic, given the media outlet, given the audience of that media outlet, and start thinking of answers to those questions now doesn't mean an answer to any one question is going to be your ultimate media message, but you need to write it down, you need to type it up, put it on a computer screen, put it on a pad of paper, you want to start brainstorming every possible message points. So if it's an obvious question, you know, reporters going to ask let's go ahead, write down the answer and put it on a screen or a piece of paper. critically important. Now, one caveat. Some people go overboard on this.

You could spend hours days, weeks brainstorming, an infinite number of questions reporters could add now, you just want to focus on the most awkward obvious questions because there's a lot of other things we have to do in the process of coming up with our ultimate message.

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