When you're telling a story, it's crucial that you relive actual conversations with real people that you share the dialogue. The problem most people have is they become this boring narrator looking down. And the customer explained to me he was dissatisfied with our level of service. See how boring that sounds? How sort of clinical it sounds. It's much more effective to say, well, Jane Smith or said, TJ, I can't believe you haven't delivered the product yet.

I'm going to demand a refund. And I said, well, calm down J. That's dialogue. When you're actually reliving a real conversation with a real person, what they said to you, and what you said back. We all do this all the time talking to friends, family, one on one. A client calls us on the phone at the office, we all tell stories using dialogue.

The problem is when we're getting up to give so called formal speech, we tend to strip the dialogue Log out of everything and we boil it down to what's bland, boring essence don't do it. The dialogue is what makes it interesting. captivating gives us, your audience a sense of being there, the flavor of it. That's why it's crucial. So you must have dialogue when telling your story. And no you don't have to make it up.

Just relive actual conversations you had