This class includes Chapters 8 and 9 of the Lean Management Playbook which address the recognition of waste and the continuous improvement of flow to eliminate waste in everyday work. A self-assessment quiz is also included. The "Amazing Tool" in this class is Waste Elimination.
Chapter 8 explores the concepts of waste and flow and how waste signals can be used by all employees to identify everyday problems and participate in solving them. Toyota's seven wastes of production are simplified and mapped into four basic types that are most helpful in assessing the waste in service processes.
Field Trial: Waste Signal Assessment kit including instructions, waste assessment worksheet, and supporting documents.
Chapter 9 demonstrates how Lean continuous improvement is carried out with brainstorming, small experiments, and incremental changes. Five different common types of Lean improvements are described.
Drawing on my personal experience as the owner and general manager of a building supply distributorship, and my many years of experience as a business leader, educator, and consultant, I have developed a unique management training program for small business owners and frontline managers. Inspired by the “Lean” management innovations of Toyota...
The Essence of Lean Learning Center offers a unique learning program for business owners and corporate frontline managers. The program helps students to understand and learn the essential Lean techniques that have been broadly accepted by large corporations as process improvement methods but are not so well known as people management methods...
Requirements
You should have basic business knowledge and experience.