Victor generally shied away and hid in the shadows so he could avoid talking to his coworkers. Victor's manager Craig saw this and offered to help. Craig helps Victor realize that being nervous was normal. And once you see that it was easier to move forward. He asked Victor, what's the worst that could happen? Victor thought about it and to realize that his nervousness was basically the worst part and he soon gained a little confidence.
A little bit of confidence helped Victor calm fears and allowed him to come out of the shadows. He used his new go for it attitude and began to really blossom and become a stronger member for the team.