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Pathways to Employment and Development

Communication Breakdown
Lesson #1 Communication Breakdown
Lesson #2 Communication Breakdown
Lesson # 3Communication Breakdown
Lesson #4 This Section will discuss Demeanor and Eye contact
Lesson #5 What we've Got Here Is Failure to Communicate.
lesson # 6 Poor Communication
Lesson # 7 Maintain a Relaxed, Open Demeanor
Lesson # 8 Keep Your Energy Level Steady
Lesson # 9 The Right way To communicate Nonverbally
Lesson #10 Putting Words Together
Maintain a Relaxed, Open Demeanor
You Should Get in the Habit of Smiling Often.
Eye contact
When your Eyes Strays
Eye Contact
Keep a pleasant Facial Appearance
Posture is Important
Supporting Your Energy Level
When You are Well Rested and Need to Stay Attentive not Drowsy
Keeping a Steady Energy Level
The Right Way To Communicate Nonverbally
Communicating Nonverbally
How did the Customer Feel
Putting Words Together
Grammar Usage
Reflect your Company's Personality
A Company's Setting Reflects your Personality
Speak Clearly
Speak Clearly Always when Servicing a Customer
Use Everyday Language
Avoid Using Slang, Jargon
Jargon and Technical Language
Technical Slang, Jargon Language
The Right Way to Incorporate Proper Grammar
Proper Grammar

Lesson # 3Communication Breakdown

Pathways to Employment and Development Communication Breakdown
By: Pamela L Henderson
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