2. Seven ways to turn inquiry to sales (New Home)

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Transcript

Welcome to the class of decluttering using Facebook marketplace, make some money while helping the planet. Did you sell your first item on Facebook marketplace? Well done. What item did you sell? How was it transaction? You must be happy and motivated to solve more.

Let me share our first week store sales story. The first week, I posted five bulky item on Thursday afternoon. I received a few inquiries within an hour. Christy and I were so excited about getting inquiries on the same day. I scheduled for pick up appointments on Friday. Our first sale was two boxes of 16 dinnerware set for $20 towards the west sailing in Christie's sunroom An open box it's five years or maybe 10 years but it's still brand new.

The original value was hundred dollars including shipping and via location was happened to be close to the mall we needed to pick up our lunch. So the buyer Gallifrey deliberately as a bonus, she was so happy and we also were so excited to clear the 42 pounds of clutter from the sunroom. A total of our first week the cluttered for 17 items turned into $1,330 in sales. The second week we made $210 for five items, and no cancellation. The third week, we made $610 for six items and two cancellations. The first week we made 800 $20 for 10 items and no cancellation.

The fifth week we made $545 for 11 items and for cancellations. Christy's goal was to sell all that must go furniture within four weeks to be ready for an open house. There were 67 items before the open house and after the open house, we needed to sell the remaining 93 things in another four weeks before the closing date. Those items are including Victorian couch, coffee tables, stained glass lamp and who don't bed and the total of 160 things to sell festival we posted reposted large furniture and the bulky stuff that took so much space when we see a clear To open space, we got motivated to sell more. We were so lucky to have the buyer who just bought their house and like Christie's taste coming with the truck on the first week. During the sales, Christy was excited to declutter, but same time, detachment feeling appeared when the buyer asked for her price of her favorite table.

I took Christie to the kitchen and persuaded her that you will feel better if you need to trust your way if it's raining and sold before closing date, but this buyer seems to have a similar feeling as yours. She loves your stuff so much. Your favorite furniture will be happy to have a new home. Don't you think? Christie left her bowl detachment feeling and her favorite furniture go. I was so proud of her that she got over the atmosphere.

We had an open like a two rooms. We stayed the furniture and took a photo of each at each room. I think we selected a beautiful staging furniture without spending so much time. After we made the decision, we felt that our mind also decluttered that made it made it to get up to sell quickly. We successfully sold masco furniture within two and half weeks. I think we did a fantastic job together.

I didn't realize until I went over to colander. I felt that it took four weeks before the open house. But it is small mosquito stuff remaining and sold before the open house. That's why I felt not succeeded. The staff was hiding in the attic storage space. Interestingly, though it shows a real feeling of life to the house buyers when they came to see the house.

At the fifth week of decluttering, that was the second week of the open house. Christy received an offer from potential house buyer. We were jumping and hugging each other when she sold the house in 14 days after the open house. That was incredibly quick. I think. Christie started to laugh more and less pricing argument after that.

That was great for me. Here are seven tips. What I learned from our selling on Facebook marketplace number one exchanging phone numbers One of the buyers didn't show up and the pickup date. Although I sent a message to the messenger, I was not able to reach her. A few hours later, she messaged me that she stuck in traffic she didn't have an iMessage app on her phone. She thought that chat on Facebook is only available on the desktop version.

Since then, I exchanged phone numbers to potential buyers. Number two, sending a reminder to a buyers. Because we had a six cancellation on our first weekend. We decided to send a reminder in the morning of the pickup day, if it's popular item that many people are on waitlist. I also sent a reminder an hour before number three, asking the buyers to bring an exact change. One day we ran out a small change and no time to go to a bank.

That was a busy weekend. So we decided to ask the buyers to bring exact change. Number four, explaining why I'm selling christed stuff. Because my facebook profile zip code and Christie's zip code differ. I added a brief explanation on the item description. In this way, you can save your time answering about a pickup location, typically inquiries, so it's something different.

You can explain in the disc, item description. Number five, offering free delivery for slow sales furniture. If you live in New York City, you would understand what this means. Most of the New Yorkers don't own a car. If you offer free furniture delivery, you possibly will stand out from the others, even if you are raising your price by 30 or $40. free delivery.

If Uber then charged 470 $5 your price is still an excellent deal for the buyers. Number six pick pickup time 15 to 30 minutes frame instead of one hour. I blocked an hour for each buyer in our first weekend. We got the six cancellations. That means we wasted six hours waiting for the buyers. Christie's suggested me to schedule time for 15 to 30 minutes for each appointment because that is not a haircut appointment.

We don't need to have a one hour we they will the item to pick up by the front door that takes only five or 10 minutes. Since then I block the 30 minutes for most of the buyers and 15 minutes for the buyers who are in the same area. Seven tracking cells froze smartly. We created a sales selling flow system. I used an index card to write the buyers name phone number selling place, pickup time and they I attached the tab to each item for pickup and move to the near front entrance. That way, Christie or her husband know when who pick up and what piece.

I send reminder both Christie and the buyer in the morning of the pickup date. For me, I use the Google calendar to manage all the pickups along with the waitlist. I went to Christie's house every Tuesdays work from 10am to 6pm to post the items and manage the pickup appointment. average sale past 20 to 25 items per week. Average sold item was 10 to 17 items a week. How was your first week of sales?

Did you learn something from your selling experience? I would like to hear your story and experience. Please share your tips and thoughts. And when you're declaring in your room by yourself, there is a lot of discipline in involved. Because you took this class series, you have a community here to ask how other students handle or overcome or go through the process. Turn the declutter in cash and help the planet by reducing trash.

So please use the community discussion below to share your thoughts or questions. We can help each other and motivated each other. to declutter faster if you want me to send weekly tips Sign up for the minder in the class project section. My goal, my goal for your success, I will be your decluttering. Coach, as the science research report shows that after 21 days, it'll become a habit. When you work hard in the first three weeks, it'll be become a habit and it will be so easy for you to do something new.

Even if you give up on the first week, don't worry, no one is perfect, including me. You can start again from the next week. Here is an excellent video for you

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