Section seven condition quality. As an FBA seller on Amazon, you do not need to worry about customer support. However, customers will still demand refunds in certain cases. When a customer issues a refund order, it will deduct the cost of the book from your Amazon seller account balance. Most customer complaints are due to two things, the packaging not arriving on time and the quality of the book with FBA Amazon handle shipping, so that is handled for us. The next most important issue is condition quality, and that is fully within our control.

The quality standard for a new book looks like this. A brand new copy with cover and original protective wrapping intact books with markings of any kind on the cover or pages. Books marked as bargain or remainder, or with any other labels attached may not be listed as new. Always make sure that you're not restricted in selling the book in new condition. As a general rule, new sellers tend not to be able to sell new books, but it doesn't hurt to check For us like new condition, the item may have minor cosmetic defects such as marks, wears cuts, bends or crushes on the covers fine pages or dust cover. dust cover is intact and pages are clean and not marred by notes.

Item may contain remainder marks on the outside edges. Item may be missing bundled media for the used very good condition, item may have minor cosmetic defects such as marks, wares, cuts bends or crushes on the cover. spying pages or does cover shrink wrap dust covers or box set cases may be missing item may contain remainder marks on outside edges, which should be noted in listing comments. Item may be missing bundled media such as CDs. For the used good condition, all pages and cover are intact, including the dust cover if applicable. spine may show signs of wear.

Pages may include limited notes and highlighting may Include from the library of type labels. shrink wrap does covers and box that case may be missing item may be missing bundled media. For the used acceptable condition, all pages and cover are intact, but shrink wrap dust covers or box that case may be missing. Pages may include limited notes, highlighting or minor water damage but the text is readable item may be missing bundled media. Amazon list this as unacceptable quality books that have missing pages or obscured or unreadable text. They also did not permit the sale of advance reading copies including uncorrected proofs of in print, or not yet published books do not sell unacceptable books.

With FBA condition, quality matters a great deal. So always keep the condition quality standards in mind when sourcing books. Customers will be paying a slightly higher premium for the books listed on amazon prime, or FBA. So make sure that when you listen book you are certain of the quality condition before you ship it to Amazon. You cannot change the condition though after it has been shipped. When comparing apples to apples customers will buy the lowest price book within a condition quality.

So if you're listing a book as like new and it has highlighting on some of the pages, you may get negative feedback from customer. Buyers may not know the actual condition guidelines themselves when they buy books, and their idea of very good may not match up to what Amazon says it is. If they see even the slightest water damage, they will demand a refund or take it up with amazon customer service, which may potentially lower your seller rating. If a book has highlighting or underlining or crease on the cover, or even the slightest amount of water damage, I will list the book as acceptable. And write in the product notes exactly what's off about the book. books that are in better condition than acceptable should be compared to the condition guidelines and labeled accordingly before shipping.

Also make sure that before you purchase the books you want to sell. You do a condition check. I flipped through every single page with the book quickly to spot any condition issues before I leave the sourcing location. My suggestion, in order to keep negative customer feedback low is to automatically throw back books that have any of these water damage of any sort. If it is a profitable book and the damage is minimal, sell as acceptable and leave a note about his condition. stains on the cover or page edges that cannot be cleaned off torn covers or missing pages, uncorrected proof copies crushed books.

A crash book is when the cover and pages will be curved in excess of writing