Now here's an age old question about leadership style. Which one is better? A heart style or a soft style? Great question. Let me see if I can give you a good answer. What I'm going to do is I've got a black sash and Kung Fu.

Let me teach you a little bit about some of the mastery that I gained from the martial arts that has to do with people. Not fighting. Like kung fu instructor taught me that there are high and low levels of skill. I remember one day we were out there and we were doing blocks. We've been doing blocks for weeks. I'm like, when are we ever going to learn how to punch and kick and do something exciting?

I'm getting bored with blocks. He said, Paul, you don't understand. If you get through an entire fight, and your opponent never hit you. That's a wonderful fight. If you got hit once, and he broke your tooth, and you hit him five times, you knocked out five of his teeth, you've got six teeth in your hand, I can guarantee you those six teeth, the only one you care about is yours. You kind of lost that fight.

Now, defending, blocking takes a very high level of skill to hurt somebody, I can teach you that in a few minutes. hurting people is easy, making sure you don't get hurt or defending another person, very high level of skill. So in life, there's low levels and high levels of skill. To use a hardstyle and attack, low level of skill to use a hardstyle and criticize low level of skill to use a soft style and be able to apologize when you're wrong or apologize for your part of it. And then talk about the staff members part of it that takes a very high level of skill takes a month. More powerful, skilled, intelligent, and emotionally intelligent person to do that low level of skill firing somebody high level of skill training staff.

Who do you think has a higher level of skill in the corporation, the person they call in to x a bunch of people with a person they call in to train a bunch of people, firing peoples easy. I call you in, I scratch your name off the list. And I tell HR to start processing your paperwork, training. I've got to have years and years and years of education so I can learn the specific tools and then share it with you. That's what I'm doing with you here today. That's a high level of skill hardstyle your nasty boss you just give them hell you offend your employees.

You go up one side of them and down the other offending people very low level of skill. Being able to forgive Or even create a friendship with somebody that takes a very high level of skill. Being a rotten boss using a hardstyle and being hated, that takes a very low level of skill. Using a soft style and being a love boss, people are loyal to you, they care about you, they want to see you do well. Why? Because they know you want them to do well to having that kind of loyalty.

That's a very high level of skill. Easy to make your staff hate you hard to make your staff love you. So, low level skill, hard, high level of skill, soft, always true. Now, which one gets better results, the low level will work at a low level and the high level will work at the highest levels. That's all you need to remember. So soft style is always better than a hard stop.

Having said that, I'm going to give you a bonus tip know when to use each. Even at the high level? Didn't I say you need to fire certain people? Yes. Sometimes you may need to criticize their work, but there's a specific way to do it. Sometimes you need to come down hard on an employee for their own good.

It's considered a soft style. Why? Because you started with gentler techniques, and they forced you to go to the harder one to help them in Why are you being hard on them to save their job, because the very next thing is, they are going to force you to shoot them out the door. Okay, leaders are always helping others to grow. real leaders are helping others to grow. People think they're leaders but they're really just low level managers.

They just Get the basic fundamentals done, they collect their check, they go home, and they wonder why they're not getting promoted. They don't help others grow. You have to utilize your staff to make sure that they are growing and growing and growing. Why? Because as they get more skillful as they get more productive, that productivity reflects on you helps you accomplish your goals. You can't get better unless they get better.

There's one of you, there's many of them. So you have to make sure that you're mentoring your staff, you're growing your staff, you're training your staff, largely comes down to a quality of training. How much training are you doing with your staff so that your staff can be more productive, make you more productive, make the company more productive, more profitable, and make you look fantastic? How much training Are you giving them? So let's look at what key skills you need. And conversely, your staff needs to grow.

First one is learn some psychology. Think about your business, your leader, what do you deal with? almost exclusively 80% of your day is spent dealing with people. 20% is mechanical stuff, manipulating things and paperwork, right? But 80% is working with other people, your manager, you manage what people mostly. So, the vast majority of your time you're dealing with all these different people, all these different personalities.

You have to understand why they do the things they do, why they think the way they think and how to solve all the interpersonal problems that happen. each employee comes with This set of what I call baggage. These are old issues, old problems, histories. Everybody comes with trauma, maybe bad parenting, they might be some addiction going on there. Do you know 15% of your staff is probably addicted currently. And about a third of your staff has been addicted at some point in their life.

You need to know how to deal with these things. And everybody is just different. When people have differences, they often come into conflict, not because my way is bad, your way is good. You might have two ways that are good, but because they don't match their mismatch, and they come into conflict, hey, I want to do this my way and they're like, No, I want to do this my way. That's conflict. This goes on over and over and over again.

I'm sure you're very aware of the office politics that goes on. That's psychology. So to solve all these challenges, to help people grow to understand the people that you're working with. Remember, you have to first understand something before you can solve it. Remember we said proper diagnosis is half the cure. Learning about psychology will help you to diagnose it, and know how to solve it.

That's literally your job. But how many courses in psychology heavy hat. Now I've got two great trainings that I do a little shameless plug here. I've got one called REB T, rational, emotive behavioral therapy. It's literally a training. It's about two hours long.

And it's on how the brain actually works. It's like a manual for your brain for how to deprogram old negative habits and thoughts and behaviors and actions and how to reprogram in the positive thoughts, behaviors and actions that you want. This course will teach you how to do that. And it'll help you to understand how the mind works better. I've got another course called, why do people do the things they do? And that will literally teach you thousands of skills.

Well, not quite thousands, but it feels like it. So you have to understand why people do the things they do or you won't know how to deal with it. I've got another course on NLP, which stands for neuro linguistic programming and l p. This is known as the science of modeling success, how people can learn skills in minutes or hours or days that used to take months and years and even decades to learn. That would be a great skill for you to have. That would be a great skill for you to teach your staff. It also teaches you how to use language to change moods, and how to be more influential.

A lot of sales people take this as part of selling. part of your job as a manager as a leader is to sell people on the idea helping you out and moving forward the goals of the corporation. And that's the next thing that I want to share with you. What you do day in day out as a leader as a manager is to persuade people, to sell them on your ideas, to sell them on your vision, to sell them on taking massive action, to sell them even on say, doing the trainings that we were talking about, about improving themselves. I spent a lot of time teaching my staff and selling them on the idea of continuously growing learning becoming more. When they do better, I do better, takes an awful lot of persuasion skills.

And as a manager and as a leader, you often have to sell your projects, sell your products, sell your ideas you're constantly selling. Those are persuasion skills. So I've got a great training of persuasion skills if you're interested in that. Here's another one. Key Area. Time and life are the same thing.

When you lose one you lose the other Your time is your life. And Time management is literally the lifeblood of any corporation. You get paid hourly. When you're wasting time. You're wasting money. Time is money that quotes got into your area, right?

So interesting statistic. There was a consulting company and they went out and they use a stopwatch like you see here. And what they did is they turned on the watch anytime an employee that they were following started doing work that you would actually pay them for. It was valuable work. They would stop the watch anytime they were doing something that you wouldn't want to pay this person for. When they got done at the end of the eight hour shift, on average for the employees.

They got two hours of valuable work in six hours, a waste of time. Literally 75 hours. percent of the time they weren't doing anything that you would pay money for. This is how poor their time management was. They were very busy. They almost never stopped moving.

They almost never stopped doing things. But they weren't valuable things. They weren't things that move the company goals forward. So this is how much potential gain is on the table. Your staff could literally be doing three or four times as much. You could be three or four times as profitable.

Can you imagine that? All by learning, good time management. I've got a nice course on this. Very simple for anybody to follow. It's got some great tools, some great techniques. I call it ultimate time management.

It's the perfect course. I would check it out. Make sure you understand how to use time management, make sure you have trained your staff in this area. Okay, that's it for the fun of mentals now we're going to jump in. I love this part. This is the core of the training.

This is the specific tools, strategies and techniques of transformational leadership. So I'm excited. We're going to stop here and I'll see you in the very next section.