About
About Us
Help
Privacy Policy
Terms of Service
LearnDesk
Learn
Academics
Business
Creative
Health and Fitness
Lifestyle
Personal Development
Software
Topics
Admissions
Engineering
Hardware
Hospitality
Humanities
Chinese
Languages
Maths
Pharma
View All Topics
Topics
Accounting
Advertising
Analysis
Analytics
Business Communication
eCommerce
Entrepreneurship
Finance
Finance - India
Freelancing
View All Topics
Topics
Arts & Crafts
Audio Editing
Audio Production
Dance
Design
Film Production
Music
Photography
Video Production
Writing
View All Topics
Topics
Dieting
Fitness
Food Safety
Games
Medical
Medical Professionals
Meditation
Mental Health
Pregnancy
Safety & First Aid
View All Topics
Topics
Beauty & Makeup
Food
Fashion
Gaming
Home Improvement
Parenting
Pet Care & Training
Relationships
Sustainable Living
View All Topics
Topics
Career Development
Learning
Religion and Spirituality
Self-Improvement
View All Topics
Topics
Accounting
Amazon Web Services
App Development
Continuous Integration
Backup Software
Business Automation
Computational Fluid Dynamics
Business Intelligence
Computer Aided Design (CAD)
View All Topics
Teach
Teach Online
Schedule
Items
Billing
Users
Marketing
Analytics
Settings
Change School
Account
Log In
Sign Up
Six Sigma Green Belt: Become a Kano Analysis Specialist
Introduction
Introduction
Preview
What is Kano Analysis - An Introduction
Preview
Case Study - Introduction
Preview
Case Study (continued) - Introduction of the IMF Bank
Preview
Case Study (continued) - Ethan's Introduction
Preview
Types of Customer Requirements (as defined by Kano)
Dissatisfiers or Basic Needs
Satisfiers or Performance Needs
Delighters or Excitement Needs
Case Study Exercise
Section 3 Conclusion
The Kano Analysis Grid
The Kano Analysis Grid - Basic Requirements
The Kano Analysis Grid - Performance Requirements
The Kano Analysis Grid - Delighter Requirements
The Kano Analysis Grid - Additional Requirement
The Kano Analysis Grid - Summary
The Kano Questionnaire
Why use the Kano Questionnaire?
Functional and Dysfunctional Forms of the Kano Questionnaire
Choices for each Kano Question
Kano Evaluation Table and Tabulation of Responses
Introduction to the Kano Evaluation Table
Use of Kano Evaluation Table - An Example
The Kano Evaluation Table - What did we learn so far?
The Kano Tabulation Form
The 7 Easy Steps to Construct a Kano Analysis
Step 01
Step 02
Step 03
Step 04
Step 05
Step 06
Step 07
Step 07 - Tool Tip
Advantages and Disadvantages of the Kano Analysis
Advantages and Disadvantages of the Kano Analysis
Concluding the Program
Concluding the Program
Advantages and Disadvantages of the Kano Analysis
Six Sigma Green Belt: Become a Kano Analysis Specialist
By:
Advanced Innovation Group Pro Excellence (Aigpe)
Share
Share the link to this page
Copied
Facebook
Twitter
WhatsApp
LinkedIn
Email
Add to Calendar
Add the class to your calendar
Add to Google Calendar
Add to Apple Calendar
Add to Yahoo Calendar
Add to Outlook Calendar
Print
Completed
We'll cover the following topics in this section:
Advantages and Disadvantages of the Kano Analysis
Previous
Next
Sign Up
Signup to access thousands of classes
Continue with Facebook
Continue with Google
OR
Continue with Email
Already a member?
Log In
By registering for a LearnDesk account, you agree to our
Terms of Service
and
Privacy Policy
.
Share
Share with friends, get 20% off
Invite your friends to LearnDesk learning marketplace. For each purchase they make, you get 20% off (upto $10) on your next purchase.
Share with Google Contacts