Dave often felt frustrated when people didn't see eye to eye with him because he felt their ideas were flawed. He had strong feelings and ideas and wanted to know how to convince others to see things as he saw them. Dave fed up with not getting things done his way signed up for a course on influencing people. When Dave arrived at the course, the first lesson took him by surprise. The instructor Chelsea told him that to be more influential, you had to understand the other person's perspective. In short, Chelsea said at the end of the lesson, you need to be able to answer this question for the other person.

What's in it for me