This class includes Chapters 6 and 7 of the Lean Management Playbook which address the standardization and coordination of everyday work processes. One field trial kit and a self-assessment quiz are included. "Amazing Tools" in this class include Standard Work and Stand-Up Meetings.
Chapter 6 presents the concept of the "current best way" and describes how a standard work guide is both a fixed control and a flexible challenge. The concept of "process" is defined and the process breakdown method is demonstrated as a way of specifying the process as a series of steps and key points.
Field Trial: Process Breakdown kit including instructions, process breakdown worksheet, and supporting documents.
Chapter 7 describes the Lean technique of stand-up meetings as creating a kind of "team heartbeat" where standard work can be reviewed and problems can be raised and addressed. Paul Akers, the Founder of FastCap, shows how they conduct their morning meeting as he explains why the meeting is so important for the development and engagement of their employees.
Drawing on my personal experience as the owner and general manager of a building supply distributorship, and my many years of experience as a business leader, educator, and consultant, I have developed a unique management training program for small business owners and frontline managers. Inspired by the “Lean” management innovations of Toyota...
The Essence of Lean Learning Center offers a unique learning program for business owners and corporate frontline managers. The program helps students to understand and learn the essential Lean techniques that have been broadly accepted by large corporations as process improvement methods but are not so well known as people management methods...
Requirements
You should have basic business knowledge and experience.