What is going on guys? So now that we've already assessed what you need to anticipate when you're preparing to craft a resume, now we can actually get into assessing what it is that you've done. And right here, I actually have some of some private client work that I've done, where someone has sent me a resume, and this is the kind of stuff that they put on it. This is all the information they gave me about one of the job positions. And as you can see, it's very inadequate because it's not telling me certain things as an employer what I'm supposed to be doing. So as a bad example, let's go ahead and check this in.
We're gonna underline this as bad example. Oh, bear with me control you responsible for checking patients in and out. Verifying insurance, okay. Collecting co pays surgical deposits. Okay, answering phones, okay. tasking messages.
Okay. scheduling appointments and balancing. Now, at the end of the day, if I, if I, if I look at this as an employer, you're just listing what you've done, you could have said that you have a very broad understanding of how to operate in a clerical setting. So this is not really an adequate or efficient way to put your stuff on. So, in short, this is literally something that could be broken into a word, where am I at? Oh, here it is.
Bullet points. As you can see, there's really not explanation you're telling me what you're doing. But how did that improve the business that you didn't tell me how you're responsible for checking patients in and out You didn't tell me how you verified insurance. You didn't tell me why you collected co pays or surgical deposits. So because I know this, this is actually a medical term or a medical industry kind of position, which I know very well. Want to go ahead and dive in?
Now I want you to be able to think outside the box, do think for yourself. If you just go into Google Docs, and it's free, you don't need anything or word processor, Microsoft Word, it doesn't matter. I just want you to lists and go ahead and put listing notes. Go ahead and do that. When you put listing notes, you're just listing what you've done. So in a case like this, because this is actually a submitted resume, this isn't adequate.
When I am assessing my own skills or when you start assessing your own skills, listing is perfectly fine. If this is part of your notes, it shouldn't be part of your resume, understand the difference. If I'm listing notes, it shouldn't be a part of the resume. It should be part of the notes of what is it that I've done on a day to day basis and over time. The questions that you want to ask yourself is, what did I do? How did I do it?
Why did I do it? And was there improvement over time? So whenever you're listing This is exactly the question that you want to ask yourself. Let me go ahead and save this. Nope, wrong, wrong. Wrong Wrong.
We're going to create this as questions to ask yourself when listing my house Go ahead and underline that. So this is what you need to do in, in your in your notes section. Now you can create an it doesn't matter where you create it, but you do have to ask yourself what what is it that you've done? So I'm gonna go ahead and take this particular list and break this down for this. What did I do? I verified insurance.
How did I do it? via phone or through the online insurance portal? Why did I do it to extract accurate information of patient eligibility and benefits, ensure claims were Judah cated properly, which is a fancy term, meaning that claims were paid. And was there improvement over time. And this is kind of optional, but if you've progressed in terms of that, you could say something like, it's allowed for a very Oh, for a low percentage of claim denials, thus thus trying to try to care thus reducing appeals and maintaining business efficacy, meaning as I break this down, I now have exactly what I've done and why I've done that and what the purpose was. And so going from here, guys, what did you do verify insurance?
How did you do it via phone or through the online insurance portal? Meaning that I have now said that I know how to communicate via phone. And via I know how to verify insurance through an insurance portal. I know how to input that information, which is a key factor. Why did I do it to extract accurate information of patient eligibility and benefits to ensure claims are adjudicated properly? What this means and I know it's a mouthful is if you don't have accurate information for a patient and you put that into the portal, it's going to allow a claim to deny because the information is insufficient.
That's that's what that's what this purpose is in three For his was there approvement over time. Now, you don't have to do this explicitly, but this is kind of one of my own personal preferences. Is it allowed for somebody else other than my own position, meaning that you understand the process of what it is that you do? Was there improvement over time, it allowed for a low percentage of claim denials, thus reducing appeals and maintaining business efficacy, when a claim gets sent out. And this is just kind of for my own profession. There is a period where it's going to take some time for it to process and then to come back either denied or approve, if it's approved, you get paid if it's denied, you don't get paid.
And then if it gets denied and denied and denied, you have to do an appeal, which could take 90 days. As you can see, this is how you can break down what you've done as a as a whole. So again, guys, make sure you with every position that you've held, with every task, duty and responsibility that you've done, you want to ensure to do ask yourself these questions and listening listing is not something that you want to do. Right now. We are not even crafting a resume guys. We are just listing what we've done using these four questions.
Okay, what did I do? How did I do it? Why did I do it? Was there improvement over time? Ask yourself those questions. Make sure you get that set up.
It's going to be very critical and very crucial once you start crafting your resume together and you do not want to put in any guesswork. So thank you very much for tuning in. Let's go ahead and move on.