Thank you for taking this course. We've covered a lot of ground. And I hope you've learned a lot and identified tools and techniques that you can use in your organization. Think about the key business processes in your organization. How could you structure performance measures and financial data to focus attention on the rate of flow of work through the process to support improvement activity. I'm Russ Maynard, and I hope you will consider taking more of my courses.

Thank you and goodbye.