Okay, now we have seen how these three levels operate individually. But we have to put them together because otherwise it wouldn't be a system anymore. Okay? It would be something else it would be a machine. In machines, everything works individually, even if they are integrated in a system. As you can see in this picture, it's like systemic at the center, emotional, the technical effects.

Technical effects are both glue even though they are different shades, but because of both effects, so imagine this is a cone, see from above. Now, to make understand how to operate here, at this stage, we are going to flip this cone and sit on a side view. This is what it's going to look like. And let's see therefore, how we can work with that. So let's start from the effects because we will Work affects, right? That's where we have the feedbacks on what we do.

And we see that we are perhaps an easy, we have problems, we are failing, not necessarily that you have to shut down your business but you are failing or not having the right results. When you have to do with that you have to move up. In order to look for a solution. You have to look for a cause. Because you can only work on the cause I said before, and what you do, then you step up to the technical and see from the technical to the emotional story, and then eventually comes emotional to the systemic. And you look for the cause.

Imagine that your business was a body so that you understand with a metaphor, how these three elements these three levels operate synergistically harmonically together, that they are not detached from each other. They're integrated. The only problem is that we don't see them unless we go all the way up to the systemic level. Because as I said, the technical will not see the emotion on the systemic emotional will not see the systemic, it will see the technical. But if you want to see all three and to see how they work together, you have to move up to the systemic. Let's suppose there is an effect.

So that's the effect right? We have a bacterial or a virus attack. That's the effect. The disease actually at the technical level. What do you what happens? Your immune system?

Yes. That's the fighting. If the enemy is out there, the bacteria I have to address it. That's the technical level. At the emotional level, you have symptoms. The symptoms of this is that you have pain right when they give you immune system attacks the bacteria you have fever you have you started is nice to copy all your bones ache and knee.

Well, you know what fluids for example. So I don't have to claim that those are the symptoms that come up. And the solution is the cure. Okay, you take rest or you take drugs if necessary, whatever you have to do, so that you can fight, not the symptom, but you can fight the bacteria. This is how they operate. You see, you need all four these steps.

If you want to win, all these three things occur in a process. You go from the cure to the symptom to reaction and fight the event. This is it's as if it was your body. But let's see how, for example, your business operates under stress. Again, here you have an effect or an event, which is for example a building or do you have a client They have to pay your bill. And he did not on time anyway.

So at that point at the technical level, what happens if your administration office is going to call or message your client saying, Hey, listen, Mack, your abilities overdue, so there is a reaction there. So there's a process, that response to that occurrence. What are the symptoms though? Even here you have, you may feel pain. For example, of course, if it's a small bill from a small client, it's not going to change your business. But let's say it's a heavy bill from an important client, you're going to feel uneasiness, that's the symptom you're going to have.

That's the emotional level. Are you going to feel uneasy? And what happens at the systemic level, you have a root level intervention. In other words, it is not necessarily codified in your reaction, which is at a technical level. That's the message you have to go to her root level intervention. And for example, you may have to think, Okay, what can I do to avoid these incidents?

How can I relate with my customer in a in a way that he will actually want to pay my bill in time? It may seem absurd, but that's the type of thinking that you have at the systemic level. This is a very small example. Okay. But what we're trying to do is to create the conditions so that these things don't happen anymore. Whereas people have very strict processes, very strict procedures on what they have to do.

If something like that happens, you say, call the customer the customer doesn't answer the backseat, call back and say and threatening Look, if you don't pay, we're gonna go illegally, whatever happens, that's all technical, and that's when we have problems. And you're not going to solve that problem there. You have to go up to the root level to intervene. And do something about creating a virtuous cycle where you can not only solve the problem, but we're problems like these are not going to arise from the systemic level. This is what happens when you implement a solution to the emotional technical. And ultimately, the effect will be well being success and solutions.

This is simply this system works. Now, of course, they've made it really, really simple. There are situations which are much more complicated and complex than that. And we have to deal with that. But it was only to show you how these three parts which apply to anything, everywhere, these three levels apply, and how they work together, and how you how you can make them work together to make your business much more functional, much more adhering to a vision of success that's much stronger than what you would have or you could ever have at the technical level. So I'll leave you at that we finished this third part and let's we'll go on the fourth part, which is also going to be important.

Remember, this is going to go deeper and deeper and deeper in this in this video course. All right, see you in the next part.