Emotional intelligence, or EQ, refers to one’s ability to identify, understand, use, and manage emotions in a positive manner in order to enhance communication, overcome challenges, relieve stress, empathize with others and defuse conflict.
The scope of emotional intelligence is extensive and covers a variety of aspects in our daily lives, like how we behave and interact with others. When you are emotionally intelligent, you are better able to recognize your own emotional state as well as the emotional state of others. Having a clear understanding of the emotional states of those around you can help you to better relate with them, achieve greater success, form healthier relationships, and lead a more satisfying life overall.
What will you learn in this course?