• Business etiquette is given so much importance for the role they play in the success of a business as well as an individual. Using your business etiquette skills, you are putting your best foot forward. It involves dealings with co-workers, employers, business partners, customers, etc. Business etiquette helps you develop strong relationships based on such behavior. 
• As business is done more on a global scale, understanding cross-culture and international business etiquette have become more crucial when dealing with international clients.
• We recommend that you take British Social Etiquette first as a foundation course. We have included two episodes of social etiquette as an introduction. 

Here is the curriculum of this course. It includes 26 videos, 18 readings, a simplified eBook of International Protocol, and some review questions and quizzes. 

Section 1 Social Etiquette for Business

• Lesson 1 First Impression
• Lesson 2 Social Skills
• Lesson 3 Social Etiquette Vs Business Etiquette
• Lesson 4 Professional Presence
• Lesson 5 Dress Code for Women
• Lesson 6 Dress Code for Men

Section 2 Communication Skills

• Lesson 7 Communication Skills
• Lesson 8 Verbal Communication Skills 1
• Lesson 9 Verbal Communication Skills 2

Section 3 Business Etiquette at Workplace

• Lesson 10 Business Card Etiquette and Introduction
• Lesson 11 Etiquette for Employees and Employers
• Lesson 12 Office Etiquette
• Lesson 13 Netiquette and Social Media 
• Lesson 14 Business Social-Networking Skills
• Lesson15 Email Etiquette and Business Correspondence 
• Lesson 16 Unwritten Rules in Business 
• Lesson 17 Business Meeting Etiquette

Section 4 Etiquette for Building Business Relationships and Entertaining

• Lesson 18 Etiquette for Welcome and Reception
• Lesson 19 How to Forster Relationships
• Lesson 20 Business Dining Etiquette

Section 5 International Protocol and International Business Etiquette

• Lesson 21 International Protocol
• Lesson 22 Flag Protocol
• Lesson 23 International Conference Protocol
• Lesson 24 Red Carpet Protocol
• Lesson 25 Cross-Cultural Study 
• Lesson 26 Etiquette for Signing Agreement 

Section 6 eBook, Review Questions, Quizzes, Feedback Form 

Here are some practical tips for you to achieve the best outcome. 

• Make notes when watching the videos.
• Download and read the articles, because there is some information not included in the course but they are practical and relevant to business etiquette.
• Practice and do the tasks to enhance your understanding.
• Take the review questions as quizzes to test your etiquette knowledge. 
• Watch all the videos because the system automatically detects your learning and progress. You can only download the certificate of completion when you have finished watching and downloading.