Hi friends, my name is Shree and I'm in banking for last 25 years, I spend majority of my time in digital banking. I work in banks of US, UK, Australia, Netherlands, and India. Let me tell you the story of how digital banking was evolved from say 1950 to 2018. And friends, what's the real definition of digital banking? Is that when you have internet and mobile in your bank, is that when you have robots in your bank? Absolutely not.

When a bank becomes digital, it has to go through several rounds of front end as well as back end modernization. In this five segments, we shall cover story of digital banking, and in the first segment, we shall cover as to why it was necessary for banks to move from traditional banking to new generation banking. In the second segment, we will see as to how internet banking, mobile banking changed the world banking landscape. And we shall also have few examples for evolution of direct banking or say a non branch concept. In this third segment, we will discuss on the use of social media in banking and arrival of FinTech companies threatening traditional banks. In the fourth segment, we shall discuss on innovative technologies such as artificial intelligence robots, dominating the future banking landscape.

And in the last segment, we shall cover an illustrative wishlist to complement the comprehensive digital banking including changes in the physical banking infrastructure or branches. This section will usually cover some of the illustrative projects which are above Must have within digital banking space. So friends, let us initiate our storyline number one we details are moving from traditional banking to new generation digital banking.