About
LearnDesk
Learn  
Topics
Teach
  Teach Online
  Schedule
  Items
  Billing
  Users
  Marketing
  Analytics
  Settings
  Change School
Account
 

Introduction to ITILĀ® Service Management

Getting Started
Learning Objectives
Preview
Origins of ITIL
Preview
ITIL - A Success Story
ITIL Lifecycle Core
ITIL Foundation Qualification
Module Summary
Service Management as a Practice
Learning Objectives
Need a Source for Best Practice
What is a Service?
Types of Service
Who are Stakeholders?
Key Definitions
What are Processes?
Functions and Roles
Key Roles?
The RACI Matrix
Module Summary

Learning Objectives

Introduction to ITILĀ® Service Management Service Management as a Practice
By: Skillsolve Training
0 minutes
Share the link to this page
Copied
  Twitter
  Email
Add the class to your calendar
Print
  Completed
You need to have access to the item to view this lesson.
One-time Fee
$19
List Price:  $99
You save:  $80
ā‚¬16.74
List Price:  ā‚¬87.25
You save:  ā‚¬70.50
Ā£14.28
List Price:  Ā£74.43
You save:  Ā£60.15
CA$26.39
List Price:  CA$137.52
You save:  CA$111.13
A$29.80
List Price:  A$155.28
You save:  A$125.48
S$24.99
List Price:  S$130.21
You save:  S$105.22
HK$147.38
List Price:  HK$767.92
You save:  HK$620.54
CHF 15.78
List Price:  CHF 82.26
You save:  CHF 66.47
NOK kr198.77
List Price:  NOK kr1,035.70
You save:  NOK kr836.93
DKK kr125
List Price:  DKK kr651.35
You save:  DKK kr526.34
NZ$31.92
List Price:  NZ$166.35
You save:  NZ$134.42
ŲÆ.Ų„69.78
List Price:  ŲÆ.Ų„363.63
You save:  ŲÆ.Ų„293.84
ą§³2,315.19
List Price:  ą§³12,063.40
You save:  ą§³9,748.20
ā‚¹1,623.59
List Price:  ā‚¹8,459.77
You save:  ā‚¹6,836.17
RM83.10
List Price:  RM433.02
You save:  RM349.92
ā‚¦30,683.86
List Price:  ā‚¦159,879.06
You save:  ā‚¦129,195.20
ā‚Ø5,355.76
List Price:  ā‚Ø27,906.37
You save:  ā‚Ø22,550.60
ąøæ637.73
List Price:  ąøæ3,322.93
You save:  ąøæ2,685.20
ā‚ŗ730.03
List Price:  ā‚ŗ3,803.85
You save:  ā‚ŗ3,073.81
B$107.95
List Price:  B$562.51
You save:  B$454.56
R359.25
List Price:  R1,871.90
You save:  R1,512.65
Š›Š²32.73
List Price:  Š›Š²170.57
You save:  Š›Š²137.83
ā‚©27,335.82
List Price:  ā‚©142,434.02
You save:  ā‚©115,098.19
ā‚Ŗ68.73
List Price:  ā‚Ŗ358.15
You save:  ā‚Ŗ289.41
ā‚±1,069.63
List Price:  ā‚±5,573.35
You save:  ā‚±4,503.72
Ā„2,728.78
List Price:  Ā„14,218.38
You save:  Ā„11,489.60
MX$373.86
List Price:  MX$1,948.01
You save:  MX$1,574.15
QR69.46
List Price:  QR361.92
You save:  QR292.46
P260.84
List Price:  P1,359.14
You save:  P1,098.29
KSh2,456.70
List Price:  KSh12,800.70
You save:  KSh10,344
EĀ£968.24
List Price:  EĀ£5,045.04
You save:  EĀ£4,076.80
į‰„įˆ­2,539.35
List Price:  į‰„įˆ­13,231.37
You save:  į‰„įˆ­10,692.02
Kz17,328
List Price:  Kz90,288
You save:  Kz72,960
CLP$17,792.25
List Price:  CLP$92,707.03
You save:  CLP$74,914.77
CNĀ„138.45
List Price:  CNĀ„721.41
You save:  CNĀ„582.96
RD$1,130.76
List Price:  RD$5,891.89
You save:  RD$4,761.12
DA2,515.73
List Price:  DA13,108.30
You save:  DA10,592.56
FJ$42.94
List Price:  FJ$223.78
You save:  FJ$180.83
Q146.75
List Price:  Q764.64
You save:  Q617.89
GY$3,986.63
List Price:  GY$20,772.48
You save:  GY$16,785.84
ISK kr2,423.07
List Price:  ISK kr12,625.47
You save:  ISK kr10,202.40
DH176.73
List Price:  DH920.87
You save:  DH744.13
L327.95
List Price:  L1,708.82
You save:  L1,380.86
Š“ŠµŠ½1,029.53
List Price:  Š“ŠµŠ½5,364.39
You save:  Š“ŠµŠ½4,334.86
MOP$152.23
List Price:  MOP$793.21
You save:  MOP$640.97
N$355.59
List Price:  N$1,852.84
You save:  N$1,497.25
C$698.75
List Price:  C$3,640.89
You save:  C$2,942.13
ą¤°ą„2,600.11
List Price:  ą¤°ą„13,547.94
You save:  ą¤°ą„10,947.83
S/70.32
List Price:  S/366.41
You save:  S/296.09
K78.86
List Price:  K410.94
You save:  K332.07
SAR71.26
List Price:  SAR371.35
You save:  SAR300.08
ZK535.91
List Price:  ZK2,792.38
You save:  ZK2,256.47
L83.34
List Price:  L434.28
You save:  L350.93
Kč418.11
List Price:  Kč2,178.59
You save:  Kč1,760.48
Ft6,818.89
List Price:  Ft35,530.03
You save:  Ft28,711.13
SEK kr184.34
List Price:  SEK kr960.52
You save:  SEK kr776.18
ARS$22,315.20
List Price:  ARS$116,273.97
You save:  ARS$93,958.76
Bs131.66
List Price:  Bs686.04
You save:  Bs554.38
COP$82,066.04
List Price:  COP$427,607.28
You save:  COP$345,541.24
ā‚”9,604.73
List Price:  ā‚”50,045.73
You save:  ā‚”40,440.99
L493.98
List Price:  L2,573.91
You save:  L2,079.93
ā‚²152,508.94
List Price:  ā‚²794,651.87
You save:  ā‚²642,142.93
$U793.10
List Price:  $U4,132.49
You save:  $U3,339.38
zł71.54
List Price:  zł372.80
You save:  zł301.26
Subscription
$99
$3
per month
Payment Plan
$99
$3
per month
12 payments
Already have an account? Log In
Previous
Next
Home
Search
Saved
Trending Classes
Filter
The latest and the best classes on LearnDesk
Filter by Interest
Close
All Topics
Academics
Business
Creative
Health and Fitness
LifeStyle
Personal Development
Software
Admissions
Engineering
Hardware
Hospitality
Humanities
Chinese
Languages
Maths
Other
Pharma
Research
Science
Social Science
Teaching
Test Preparation
K-12
School
Accounting
Advertising
Analysis
Analytics
Business Communication
eCommerce
Entrepreneurship
Finance
Finance - India
Freelancing
Internet of Things
Digital Transformation
Human Resources
Industry
Management
Marketing
Media
Operations
Other
Project Management
Public Relations
Real Estate
Sales
Strategy
Arts & Crafts
Audio Editing
Audio Production
Dance
Design
Film Production
Music
Photography
Video Production
Writing
Dieting
Fitness
Food Safety
Games
Medical
Medical Professionals
Meditation
Mental Health
Pregnancy
Safety & First Aid
Self Defense
Sports
Beauty & Makeup
Food
Fashion
Gaming
Home Improvement
Parenting
Pet Care & Training
Relationships
Sustainable Living
Travel
Career Development
Learning
Religion and Spirituality
Self-Improvement
Accounting
Amazon Web Services
App Development
Continuous Integration
Backup Software
Business Automation
Computational Fluid Dynamics
Business Intelligence
Computer Aided Design (CAD)
Content Management System
Customer Relationship Management
Database
Data Mining
E-Commerce
Enterprise Asset Management
Enterprise Resource Planning
Game Development
Google Cloud
Linux
Artificial Intelligence
Machine Learning
Master Data Management
Microsoft
Music Software
Network and Security
Open Source
Operating System
Other
Process Management
Productivity Software
Programming Languages
Robotics
Supply Chain Management
Testing
Teaching
Web Development

Sign Up

Sign Up

Share

Share with friends, get 20% off
Invite your friends to LearnDesk learning marketplace. For each purchase they make, you get 20% off (upto $10) on your next purchase.