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Business Writing Tune-Up

Introduction
Intro, What You Will Learn, How to Succeed in the Course
Preview
Technical Information on Presentations
Preview
Course Notebook, PDF Version
Course Notebook, Word Version
Preview Version of Course Notebook
Preview
Case Study: Writing to a Customer
Case Study: Writing to a Customer
Preview
Case Study: Writer to Reader Checklist Part 1
Preview
Case Study: Writer to Reader Checklist Part 2
Preview
First Draft and Final Draft: Answering Reader Questions
Applying the Writer to Reader Checklist to Your Writing
Applying the Writer to Reader Checklist to Your Writing
Writer to Reader Checklist Template
Examples of Business Writing
Examples to Learn From
Best Practices for Email Etiquette and Efficiency
Email Best Practices Part 1
Email Best Practices Part 2
12-Point Editing Checklist
Your Planning and Editing Checklist
Editing Checklist Point 1: State Your Purpose
Editing Checklist Points 2 and 3: Ask for Action, Make It Easy
Editing Checklist Points 4 and 5: Answer Reader Questions
Editing Checklist Point 6: Format for Easy Retrieval
Editing Checklist Point 7: Use Clear Language
Editing Checklist Point 8: Communicate in Clear Sentences
Editing Checklist Point 9: Eliminate Extra Words
Editing Checklist Point 9 Exercise: Cut Through Thick Writing
Editing Checklist Point 10: Use Active Verbs Primarily
Editing Checklist Point 10: Practice Making Passive Verbs Active
Editing Checklist Point 11: Use Positive Language
Editing Checklist Point 12: Use Correct Grammar, Punctuation, and Spelling
Test on Errors in Grammar, Punctuation, and Usage
Course Wrap-Up
Course Wrap-up and Next Steps to Mastery
Writing Practice Assignments
Assignment 1: The Letter of Agreement
Assignment 2: The Customer Communication
Assignment 3: Meeting Notes
Sample Solution: The Letter of Agreement
Sample Solution: The Customer Communication
Sample Solution: Meeting Notes
Course Presentation Slides
292 Course Presentation Slides
Resource Articles
12 Techniques for Concise Writing
Preview
Use Positive Power
How to Change Your Writing Style
FAQs on the Rules of Business Writing
10 Punctuation Doubts--Cleared Up

Case Study: Writing to a Customer

Business Writing Tune-Up Case Study: Writing to a Customer
By: Contact
1 minutes
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