Good day, welcome to human intelligence. This course is designed to be an introduction, mainly for those that have never really got involved in human intelligence or maybe not involved in intelligence at all. So it's useful for a variety of purposes. If you're a headhunter, for instance, if you're a security manager, if you just have to speak to people, so you will know that the military used human intelligence, a lot law enforcement, and of course, your various security intelligence agencies will use human intelligence considerably, and it's one of the oldest and if not, the oldest way of gathering intelligence and the basics are speaking to people asking the right questions, getting the answers back that you need, but it's a little bit more complicated than that. And that's why there's an introduction to it. And there's also more and more advanced lessons.

There. Let's crack on. So what we're going to look at throughout the next on this course, is we're looking at talent spotting. Talent spotting, can we easily describe that, as far as an introduction goes, is finding the right person to deliver you the right information, pretty much. You can go out and speak to anyone, you can gather tons and tons of information. But if it's not valid for you, or not valid for your client or your employer, then it's pretty much useless and you're wasting a ton of time.

So there has to be a lot more direction behind it. And that's been the critical part of the intelligence cycle. And that tells you what you should be looking for. And it may be something as simple as what is the road like between A and B. And so yeah, then you need to find someone talent spot someone who can give you that information. Maybe not just one person, a few people.

One person may be a lorry driver. The other person may be a millionaire. commander who has soldiers guarding that route. And you may know someone who's an engineer who knows about the bridges on the route for instance, or works on the telecommunications industry and knows the coverage for the cell phones. So then you would get a very in depth and very expansive understanding of not just the route itself and the potholes on the tarmac, or the tracks, you will also understand the communications and and the security of the route as well. So transport is very important.

We'll look at interview techniques and interview strategies. The techniques are sort of the nuts and bolts of how you speak to someone and how you get information from them. And the strategies are, how you can better understand setting the environment which encourages them to talk, encourage them to answer and deliver the information you want. rapport, getting to know people and maintaining that the relationship is critical. If they don't like you, they won't speak to you in the world pass on information is pretty much that simple. So you have to make them like you.

I don't mean by thumbscrews and Chinese burns, you make them like you because they want to like you and they actually like the person they're seeing in front of them. And maybe that you're acting. And a lot of the time when they're telling you a lot about their problems, and if they're regular sources of information they will, then you will be acting of general interest. That's the harsh realities of human intelligence. You're not always that interested. But if you don't get past that first hurdle, how's your family?

How are you, then you may not get to the information. So it's one big circle of drama is to get getting down to the information. And bear in mind these days that it's not just face to face stuff, the face to face is the most interesting because you're dealing with so When the different components, a lot of which are on this, these core lessons, you can do all this online as well. So you could be speaking someone in Syria or Afghanistan and getting the information you need, you still have to touch on a lot of these points, you still have to build rapport with them. There has to be an element of trust, you have to ask the right questions, you have to have some direction. So you have to spot the right person, talent spot that right person, so you can do it online.

And I've done it online across the world. But your skill sets are pretty much the same as doing it face to face. Although you do have that distance, but distance also means you got to work harder at the report for instance, because you're not there to encourage them through lots of various means and we'll do that lesson by lesson looking at BSA body systems analysis how your body responses are the responses of your source may indicate the veracity of the information. So it may flag up that they're lying, for instance, but also you've got to watch your body movements, your body responses, and to make sure that you're responding well to what they're saying, which in turn helps build rapport. I accessing cues is another flag way of spotting or potentially spotting if they're lying or not. These are sort of sidelines gray issues, some people like them, some people don't.

And I all I use them for I just indications of the fact that they may be lying to you, or, or passing on information that they don't think is necessarily true. Sometimes they'll pass on information because they want to get paid. And that's just natural. The problem is they may make that information or they may be not wholly confident that it's the truth. Just to get that pay packet. So all these little additional skill sets that you have may point to the fact that they could be lying to you, which is important, because you want to go back to your, your boss, your line manager, your employer, whoever you're working for, with the truthful information.

And that's the sort of seven lessons for this course. So here we go. human intelligence, bit of background, lots of civilian military intelligence definitions. It's my background is sort of in the military intelligence, of spirit. I've used intelligence I've taught intelligence I've used human intelligence taught that and so I'm pretty well experienced in it. And there'll be a lots of areas in here that we don't touch on because it's a short course.

And the definition we get is is it information using information or category of intelligence derived from the information provided by human sources, pretty much what I said. It's information you get from people. And that will vary depending on the agency, the read about or the law enforcement organization that uses it as well. But that's, that's the basic information you get from people. And human sources, remember, can be on the other side of the world, you're chatting to them online, you can use a Skype video, you can just be using some sort of chat app. And you're still getting it from a human source.

And depends on your job, whether you're a journalist, security manager, the aims of why us humans may be totally different, but the process is the same. As a security manager, I may want to know what the criminals are doing in my neighborhood. I may have a source who is a criminal or very close to the criminals and he can keep me updated with what the criminals are doing, and what the changes in trends are and what they're wondering. Looking for his, his value that may indicate that they'll turn their attention towards me, then journalists and some journalists, get information from people. So they have to build rapport. If, as a journalist, I go up someone stick a microphone in the face of, Hey, tell me about what's been going on here.

I might just get told to go away. And so you got to be very quick build rapport, and exploiting that report to get to the information you need, or it could be a lot longer term. And here's some background information on on Wikipedia, which isn't actually too bad. It's quite, it's quite developed. So the purpose a few minutes, many, the very long term. I'm assuming that as soon as people could communicate, they were trying to get information from each other.

The militaries have only this sort of the last century been developing in time. Since very highly, and now it's used a lot in counterterrorism, combat intelligence, there's lots of different means and reasons for gathering information. But it's only been really developed over the past hundred years before that people have been definitely been using intelligence in humans to find out what's going on. But when I mean developed, there's been this start have been processes and it's been taught and it's been made as a component part of the military and or the law, law enforcement and governments have started relying on intelligence agencies, to protect them and to gather information. And so commanders, for instance, want to know what's behind the next hill. That makes sense.

So they would send someone on a horse to go look at the top of the hill and find out what's behind it. They want them to draw the map of what's behind that hill where the rivers are where the bridges are and that all pans out from there. gathering information, are the roads good enough to move my troops from here to there? Is the bread strong enough to take my artillery and the more they used intelligence, the larger it grew, the more reliant they became on it. So they can support operations at any level, tactical, operational strategical, whatever you, whatever you call it in your business, whether it's headquarters level with an implementation in the field, or you call it in some sort of military style. Bear in mind that many organizers many organizations don't like the word intelligence.

So it'll be called security information or the whole variety of camouflage, to cover up the fact that you need intelligence and then maybe business intelligence what the competition doing in this in this line in this country in this area, while the terrorists considering doing because we have a factory in Pakistan. We don't want it to get blown up. So there's there's many many reasons why you would gather intelligence and many good reasons why you would call it something different journalists, headhunters to ascertain whether the information is true or not. Human sources are good for that good for backing up in information or for being second resources. And it's she practicing human intelligence is a great way of improving your communication skills. That's what I bought them point says, whether it's at home with your wife with your husband, and I'm not saying you should use your your skills for evil but, but learning how to communicate with people learning how to read their responses, even the nonverbal responses is very useful, very useful home very useful at work.

So human encourages detailed planning sistent and logical interview skills. Without that you human skills may not be very good, you may be able to read people and make friends with them. But if you can't drill down to that information, and we'll be we'll be practicing that very soon. And then you may not get the right information. Obviously police officers need that skill anyway, as part of their basic training, they get to get encouraged and trained to do detailed, persistent interviewing, but it's also a component part of human, you have to be able to drill down and get to the information that your employer or your boss has asked for. It allows you to better manipulate your sources.

Yeah, many levels. And you can encourage them to go out and gather information at times or in places they may not really want to do. So there's there's many reasons rapport is a very, very strong drive. The Brits, for instance, don't pay their sources a whole lot. They don't believe that sources who get paid are as reliable as sources who actually want to do the job. There are many reasons why sources become sources, and then maybe they just like you, and they just know you and they, they want to speak, they want to speak someone that alone, maybe they wanted for the money and sometimes that's, that's a good reason at least, you know, if they want the money, they know that they may lie so, so they, they get the pay packet.

So you have to be very careful with them. But there's lots of other reasons they may want to pass on information, not all of which will be good. So you have to be very careful, you have to understand the motivating factors, encourages sources to provide clearer more detailed information. The more you ask the right questions and drill down, the better they understand the information they want. And how they provide the information to you. So you're training them as they go along.

So you're when they when they give the time, for instance, use the 24 hour clock, because it's accurate, because the it takes out any misunderstandings. And after a while, once you've spoken to them if they say nine o'clock and you'll go, you mean nine o'clock, what do you mean 2100. If they don't understand the 24 hour clock, it's up to you to train them. And as soon as they get the hang of it, they'll start delivering the information in the way that you want it which makes it a lot easier. It makes it a lot quicker, makes it much more accurate. They'll highlight when you're being given false information or misleading information.

Maybe that they don't know the informations false. They've just heard it from someone. They're just passing it on. They're the conduit. And but there, there are many towels and again, I want to go through those anyway. Again, useful for home use for the office.

Someone's telling you lies, you may be able to detect some indication that they are telling you lies which can gives you the opportunity then to drill down with the questioning and establishing it's great with kids. Kids are terrible lies. And so you get that flag you get that warning sign that they're they're lying to you, and which gives you the opportunity to start drilling down and asking more questions and getting more detail from them. And as I've said, it can be used remotely, but definitely face to face. Skype video is great. You can see a lot of things you can see a lot of movement, but voices well you can tell a lot from just voice and changes in tone.

For instance, when people are starting to lie or people are either embarrassed or scared you get a lot of different signals and you can focus on the on the voice very carefully and you quickly get to read the tails of when they're trying to disguise something So we're gonna look go through the different levels. This course is introductory, we're gonna learn how to ask the right questions, get the right answers, how to read your sources, which is pretty much what the what the lessons are all about, on the intermediary course, more management skills, how to build and maintain report, which is critical. As I've said, You can't do that, then you might as well give up the developed let you put all the skills together and the advanced is how to apply in the real world. There's lots of other skills than to just sit down and meeting people.

And maybe you won't, you have to do it in a difficult security environment, or the person you meet the source. Maybe a criminal, for instance, or maybe so close to criminal fraternity that you have to be very, very secure about when you meet him or her. So there's lots more advanced ways of getting getting information from people and of course, electronically. There's lots of pitfalls between parties. information online majority of its security. So we'll be looking at that as well.

Some humans, not James Bond, it's not as sexy. It's meaning people, people you may not like. There's no guarantee you're going to like a source. I've spoken to sources who are alcoholics who are drug dependent, who are serial adulterous, who are friends, terrorists and criminals. And they're not nice people. The variation into why they want to pass information to me, is as wide as the world.

They have many, many reasons why they want to pass information. Some of them like I said, is money. Some because they like the excitement. Some because they just like that, having secrets from everyone else, busy, some bizarre concepts, but at the end of the day, as long as you can manage them, you have the skillsets to manage them, and you're making sure that they deliver the information You want, then Okay, you have to take those things into account. It certainly will improve your inherent skill sets. So if you're good at some things, this will brush it up.

But it also hopefully teach you something new. And there are many applications at home work. And they will definitely change the way that you interact with people. If it's your wife, your husband, your girlfriend, whoever kids definitely, they they flag up quite openly when they're, when they're lying. It's when they they tend to get to be teenagers, they learn a bit more about concealing their body systems. Now this analysis of the BSA is quite funny to watch them grow and develop.

And that definitely changed your outlook on the information that you receive from whatever the sources even if encourage you just to ask more questions, more detailed, logical, persistent questions, and it'll be a value to you. So look at quickly what is human. What we're going to learn how it may benefit you and what more developed course courses will be available to you and we're adding more on intelligence analysis, for instance for security managers is a new one that goes into a new area and sort of compliments to MIT. That's it very quick introduction and look forward to speaking to you soon.