Not All PR is Good PR

3 minutes
Share the link to this page
Copied
  Completed
You need to have access to the item to view this lesson.
One-time Fee
$69.99
List Price:  $99.99
You save:  $30
€67.28
List Price:  €96.12
You save:  €28.84
£55.93
List Price:  £79.91
You save:  £23.97
CA$98.01
List Price:  CA$140.02
You save:  CA$42.01
A$107.87
List Price:  A$154.11
You save:  A$46.23
S$94.42
List Price:  S$134.90
You save:  S$40.47
HK$544.78
List Price:  HK$778.29
You save:  HK$233.51
CHF 62.22
List Price:  CHF 88.89
You save:  CHF 26.67
NOK kr779.46
List Price:  NOK kr1,113.56
You save:  NOK kr334.10
DKK kr501.79
List Price:  DKK kr716.88
You save:  DKK kr215.08
NZ$119.98
List Price:  NZ$171.41
You save:  NZ$51.43
د.إ257.07
List Price:  د.إ367.26
You save:  د.إ110.18
৳8,402.58
List Price:  ৳12,004.20
You save:  ৳3,601.62
₹5,911.93
List Price:  ₹8,445.97
You save:  ₹2,534.04
RM312.68
List Price:  RM446.70
You save:  RM134.02
₦118,358.68
List Price:  ₦169,091.08
You save:  ₦50,732.40
₨19,451.98
List Price:  ₨27,789.74
You save:  ₨8,337.75
฿2,421.30
List Price:  ฿3,459.15
You save:  ฿1,037.85
₺2,419.75
List Price:  ₺3,456.94
You save:  ₺1,037.18
B$406.81
List Price:  B$581.19
You save:  B$174.37
R1,266.21
List Price:  R1,808.95
You save:  R542.74
Лв131.43
List Price:  Лв187.77
You save:  Лв56.33
₩98,455.31
List Price:  ₩140,656.47
You save:  ₩42,201.16
₪260.61
List Price:  ₪372.31
You save:  ₪111.70
₱4,125.84
List Price:  ₱5,894.31
You save:  ₱1,768.47
¥10,813.84
List Price:  ¥15,449
You save:  ¥4,635.16
MX$1,432.62
List Price:  MX$2,046.69
You save:  MX$614.07
QR256.35
List Price:  QR366.23
You save:  QR109.88
P959.91
List Price:  P1,371.36
You save:  P411.45
KSh9,063.70
List Price:  KSh12,948.70
You save:  KSh3,885
E£3,476.67
List Price:  E£4,966.88
You save:  E£1,490.21
ብር8,762.26
List Price:  ብር12,518.05
You save:  ብር3,755.79
Kz63,877.12
List Price:  Kz91,256.94
You save:  Kz27,379.82
CLP$68,152.06
List Price:  CLP$97,364.26
You save:  CLP$29,212.20
CN¥507.37
List Price:  CN¥724.85
You save:  CN¥217.47
RD$4,236.71
List Price:  RD$6,052.70
You save:  RD$1,815.99
DA9,355.50
List Price:  DA13,365.57
You save:  DA4,010.07
FJ$159.32
List Price:  FJ$227.62
You save:  FJ$68.29
Q542.77
List Price:  Q775.43
You save:  Q232.65
GY$14,710.67
List Price:  GY$21,016.15
You save:  GY$6,305.47
ISK kr9,775.50
List Price:  ISK kr13,965.60
You save:  ISK kr4,190.10
DH703.21
List Price:  DH1,004.63
You save:  DH301.41
L1,276.61
List Price:  L1,823.81
You save:  L547.19
ден4,112.73
List Price:  ден5,875.58
You save:  ден1,762.85
MOP$563.70
List Price:  MOP$805.33
You save:  MOP$241.62
N$1,272.29
List Price:  N$1,817.64
You save:  N$545.34
C$2,573.53
List Price:  C$3,676.63
You save:  C$1,103.10
रु9,461.06
List Price:  रु13,516.38
You save:  रु4,055.32
S/267.08
List Price:  S/381.56
You save:  S/114.48
K283.05
List Price:  K404.37
You save:  K121.32
SAR262.80
List Price:  SAR375.44
You save:  SAR112.64
ZK1,938.90
List Price:  ZK2,769.98
You save:  ZK831.07
L334.76
List Price:  L478.25
You save:  L143.49
Kč1,707.89
List Price:  Kč2,439.96
You save:  Kč732.06
Ft27,663.65
List Price:  Ft39,521.19
You save:  Ft11,857.54
SEK kr779.03
List Price:  SEK kr1,112.95
You save:  SEK kr333.92
ARS$70,272.32
List Price:  ARS$100,393.34
You save:  ARS$30,121.01
Bs485.83
List Price:  Bs694.07
You save:  Bs208.24
COP$310,661.31
List Price:  COP$443,820.90
You save:  COP$133,159.58
₡35,743.76
List Price:  ₡51,064.70
You save:  ₡15,320.94
L1,776.85
List Price:  L2,538.46
You save:  L761.61
₲551,865.53
List Price:  ₲788,413.13
You save:  ₲236,547.59
$U2,996.30
List Price:  $U4,280.61
You save:  $U1,284.31
zł292.33
List Price:  zł417.63
You save:  zł125.30
Already have an account? Log In

Transcript

The next secret we're going to go over secret number three is not all PR is good PR. And I'm sure you've heard this one a bunch of times before. But it's true because sometimes even if you've got some bad PR and you try to cover up that bad PR the world only gets worse. And the best example that I could find is the Delete Uber movement that happened a couple of years ago when Uber did not honor a strike by Taxi Workers. At the New York City LaGuardia Airport, they chose to pick up riders anyway. And that was a huge Firestorm.

And I think within that weekend 200 to 250,000 people deleted Uber. And you know, they tried to cover this up and try to do some things, but it just didn't work. And one of the reasons it didn't work is because Uber has had a constant stream of bad PR. And it started with harassment, sexual harassment, and how they were handling it. And when women did come out and say, Hey, this is a caustic, toxic work environment, they pretty much just sort of tried to shuffle under the rug. And it's never, ever, ever a good thing to do, because the cover up is literally worse than the event.

I mean, the events are bad, but if something goes wrong, sometimes things happen. You just have to admit you're wrong and move on and not try to cover it up. And that's what Uber was doing. So all of these scandals in this bad PR, you know, when something other bad happened, it just kind of piled on and piled on and piled on. And one of the other ones that happened around the same time was don't fly united. And this had to do a lot with when they live dragged a man off of a, an airplane, bloodied him up and it was on video and the way they handled it, which was really bad was that their CEO said we were just following established procedures.

And let me tell you, you know, it doesn't matter if you were when you have that kind of viral video, that kind of really strong image of someone not only being bloodied but carried off. There is nothing you can say other than, I'm sorry, I hope they're okay. You're never going to get you're never going to win this. So, in the PR game, it's always better to get ahead of a story. And be honest and straightforward. Don't try to cover things up because it will always get out.

So if you're ever in this situation where there's going to be bad news, get ahead of it, apologize. Do what you have to do, to be as respectful And as open and honest as you can, and don't try to hide this Don't try to hide it because people will find out. So next up is secret number four

Sign Up

Share

Share with friends, get 20% off
Invite your friends to LearnDesk learning marketplace. For each purchase they make, you get 20% off (upto $10) on your next purchase.