Why are worse not everything in communication? Hello everyone. In this module we will talk about three factors of communication. To understand why worst are not everything in a conversation. Let's see a video clip brush small. Bring two cups of water oil over medium high heat, stir in oats.

When oatmeal begins to in the video you can see the guest of the show Mary strip she excels in three factors of communication which are body language, tone of voice and words to express the request ideas through her incredible performance. May three factors of communication in harmony. So you and the audience can understand the ideas. Well, the point I would like to make is this, if facial expression, tone of voice and words are all congruent, the words you speak are the most critical factor to express yourself to tell others what your idea is, just like we can understand memory strip in this video. However, if the factors of communication are not matched to each other, then people would get and believe your body language and tone of voice much more than your words. For example, you asked me, Do you want to do this?

And I go, yes, sure. Of course. Yes. It is a no wider than a Yes, because you trust about the language and tone of voice more than the words I said. Scientists break it down into a percentage. If the factors of the communication are not good, we only trust 7% From words 38% from tone of voice and 55% from body language.

In other words, up to 93% of our communication is affected by non verbal expressions. And please note that nonverbal expression our subconscious question, which we feel our emotions was subconscious expression meanors we form it automatically based on our true feelings. This way people can use non verbal communication to detect lines. In the next module, we will talk about physical barrier when it comes to communication