Hey everyone, welcome to process storytelling, how to map out your business and delegate effectively. I'm Sam chin and I'm going to be the instructor for today's course. And I'd like to introduce myself a little bit more before we get started. I work at a company called cabbie consulting. I'm actually the founder and the chief process scientist. cabbie consulting, is a process consulting agency and what we primarily do is help companies with their business process management holistically.

We help improve energy flow through companies so they can create more more value for their marketplace. Primarily, we help clients with automation, scaling, and sustaining profitable growth using our business process science strategies. Personally, I've been in the business process management space process consulting, and now I've created process science for about 10 years. I've been helping clients in various industries, from legal financial services, resources, media, digital agencies, nonprofits, Anything you can really think of process science is a universal process management methodology. And it spans all companies. Because all companies have processes and all companies need Process Management.

A lot of our strategies help manage your processes more confidently and more profitably. Today's course is on process storytelling. And process storytelling is one of my favorite topics. And it's the core of the cabbie methodology around process capture and process visualization, which talks about how do you structure process information accurately and consistently. So you can use it for Process Management. And then the visualization part is how do you map processes?

How do you draw processes or create process assets for your business so that you can communicate process to other people. This is the foundation of any process work and it's extremely important for solopreneurs small businesses all the way through enterprise businesses. Today's course we're mostly going to focus on how's it going to help solopreneurs and process capture Process visualization and more broadly, process storytelling is extremely important to solopreneurs. Because a lot of the businesses in your head, a lot of the processes that are happening, you don't have the documents, you don't have an easy way to communicate your knowledge to other people. And if you ever plan to grow your business or manage your processes, train other people delegate work, let's say hire a virtual assistant, anything you need, you need to be able to communicate your process knowledge. And that's why process storytelling is so critical.

And why this course today is going to help you understand what that even means. We're going to talk more about process capture and visualization. We're going to bring a lot of the methodologies that I use in my own life and my own company and my own expertise into the conversation. And you're gonna have the most cutting edge process science techniques to understand how to structure your knowledge into process visualizations, and then further use those visualizations so you can help grow your business. After the course today, there's also an exercise where we're going to get to practice using the process knowledge that We're going to go over today to visualize your own process or in practical terms, you're going to start mapping. And what we're going to do for you in this course is we're going to give you not only the academic background, we're going to give you the tools you need.

In terms of the mapping language, the techniques, the way to think about the information is structured properly, and then you're going to practice and you can practice mapping any process. So we're going to talk about more about what processes are and which ones are probably better than others to practice with. But generally, this technique is a universal process, storytelling language. And you can start using it in the exercise or the project to kind of get your thoughts on paper or an organized way so you can start managing your own processes.