Q amp D is a method to help transform customer needs and wants into engineering characteristics for your product or service. It helps you create operational definitions of the requirements, which may be vague when first expressed. It provides a process for planning new, or redesigned products or services in an actual the cue of the process requires that a team discover the needs and desires of its customer and study the organization's response to these needs and desires. The Qf D matrix that we will study in the later sections of this topic helps demonstrate the linkage between the voice of customer and the resulting technical requirements. I hope you have now understood what is quality function deployment. Yo, yo, yo got a gift, my friend.

Thank you. Thank you. Take some time to go through the short quiz on the introduction of queue empty. We shall then proceed to understand its history.