Become a Veterinary Assistant Develop Your Customer Service Skills

By: Idol Courses

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Transcript

Skills for communicating empathy. The process of communicating empathy is a five step cycle. Number one client expresses a feeling to you recognize this feeling. Three you convey the recognition of the feeling to the client for client receives this conveyance of recognition, and five client provides feedback to you that the recognition has been received.

Become a Veterinary Assistant

Empathy

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