Pre-cursor to learning the definitions of Quality

1 minutes
Share the link to this page
Copied
  Completed
You need to have access to the item to view this lesson.
One-time Fee
$49.99
List Price:  $69.99
You save:  $20
€47.51
List Price:  €66.52
You save:  €19
£39.49
List Price:  £55.29
You save:  £15.80
CA$70
List Price:  CA$98.01
You save:  CA$28
A$77.33
List Price:  A$108.26
You save:  A$30.93
S$67.34
List Price:  S$94.28
You save:  S$26.94
HK$389.03
List Price:  HK$544.68
You save:  HK$155.64
CHF 44.45
List Price:  CHF 62.24
You save:  CHF 17.78
NOK kr558.35
List Price:  NOK kr781.73
You save:  NOK kr223.38
DKK kr354.44
List Price:  DKK kr496.25
You save:  DKK kr141.80
NZ$85.34
List Price:  NZ$119.48
You save:  NZ$34.14
د.إ183.61
List Price:  د.إ257.07
You save:  د.إ73.45
৳6,021.25
List Price:  ৳8,430.24
You save:  ৳2,408.98
₹4,219.67
List Price:  ₹5,907.88
You save:  ₹1,688.20
RM223.98
List Price:  RM313.59
You save:  RM89.61
₦84,207.15
List Price:  ₦117,896.75
You save:  ₦33,689.60
₨14,000
List Price:  ₨19,601.13
You save:  ₨5,601.12
฿1,754.64
List Price:  ฿2,456.64
You save:  ฿702
₺1,717.77
List Price:  ₺2,405.01
You save:  ₺687.24
B$291.53
List Price:  B$408.16
You save:  B$116.63
R913.08
List Price:  R1,278.38
You save:  R365.30
Лв92.76
List Price:  Лв129.87
You save:  Лв37.11
₩70,387.15
List Price:  ₩98,547.64
You save:  ₩28,160.49
₪187.72
List Price:  ₪262.83
You save:  ₪75.10
₱2,942.24
List Price:  ₱4,119.38
You save:  ₱1,177.13
¥7,803.91
List Price:  ¥10,926.10
You save:  ¥3,122.19
MX$1,027.62
List Price:  MX$1,438.75
You save:  MX$411.13
QR183.74
List Price:  QR257.25
You save:  QR73.51
P683.83
List Price:  P957.42
You save:  P273.58
KSh6,473.70
List Price:  KSh9,063.70
You save:  KSh2,590
E£2,467.95
List Price:  E£3,455.33
You save:  E£987.38
ብር6,151.01
List Price:  ብር8,611.91
You save:  ብር2,460.90
Kz45,573.91
List Price:  Kz63,807.12
You save:  Kz18,233.21
CLP$48,985.70
List Price:  CLP$68,583.90
You save:  CLP$19,598.20
CN¥362.11
List Price:  CN¥506.99
You save:  CN¥144.87
RD$3,035.42
List Price:  RD$4,249.83
You save:  RD$1,214.41
DA6,699.97
List Price:  DA9,380.49
You save:  DA2,680.52
FJ$113.84
List Price:  FJ$159.39
You save:  FJ$45.54
Q389.35
List Price:  Q545.12
You save:  Q155.77
GY$10,541.93
List Price:  GY$14,759.55
You save:  GY$4,217.61
ISK kr6,970.60
List Price:  ISK kr9,759.40
You save:  ISK kr2,788.80
DH501.11
List Price:  DH701.60
You save:  DH200.48
L903.57
List Price:  L1,265.07
You save:  L361.50
ден2,922.87
List Price:  ден4,092.25
You save:  ден1,169.38
MOP$403.70
List Price:  MOP$565.22
You save:  MOP$161.51
N$905.37
List Price:  N$1,267.59
You save:  N$362.22
C$1,854.78
List Price:  C$2,596.85
You save:  C$742.06
रु6,800.50
List Price:  रु9,521.24
You save:  रु2,720.74
S/191.01
List Price:  S/267.43
You save:  S/76.42
K202.53
List Price:  K283.56
You save:  K81.03
SAR187.83
List Price:  SAR262.97
You save:  SAR75.14
ZK1,378.33
List Price:  ZK1,929.77
You save:  ZK551.44
L236.45
List Price:  L331.05
You save:  L94.60
Kč1,201.36
List Price:  Kč1,682
You save:  Kč480.64
Ft19,383.17
List Price:  Ft27,138
You save:  Ft7,754.82
SEK kr551.85
List Price:  SEK kr772.63
You save:  SEK kr220.78
ARS$49,903.65
List Price:  ARS$69,869.10
You save:  ARS$19,965.45
Bs348.26
List Price:  Bs487.60
You save:  Bs139.33
COP$225,149.51
List Price:  COP$315,227.33
You save:  COP$90,077.82
₡25,735.02
List Price:  ₡36,031.09
You save:  ₡10,296.06
L1,272.39
List Price:  L1,781.45
You save:  L509.06
₲393,320.50
List Price:  ₲550,680.18
You save:  ₲157,359.67
$U2,123.91
List Price:  $U2,973.65
You save:  $U849.73
zł206.03
List Price:  zł288.46
You save:  zł82.43
Already have an account? Log In

Transcript

Would you be happy if at the time of buying you were promised an air conditioner that gives super cooling, zero maintenance and low power bill. But when you receive the product, it had exactly the opposite of what was promised. In another instance, you have booked a flight ticket from New York to Tennessee, and we're given a lunch coupon for a delightful in flight meal. When you were on the flight, instead of serving lunch as per the coupon, you were only given the option of a cheese sandwich. Imagine your reaction and the reaction of the other customers. You have a specific understanding of what you require from a product or service.

If that requirement is not fulfilled, you will be completely dissatisfied. The definition of quality is in line with the satisfaction levels of the customer. Let's learn the different definitions of quality given by quality gurus and prominent organizations.

Sign Up

Share

Share with friends, get 20% off
Invite your friends to LearnDesk learning marketplace. For each purchase they make, you get 20% off (upto $10) on your next purchase.