Relationships are hard, especially when the stakes are high. And there is no battlefield like business. In this domain, people can either one, interact with success and thus achieve maximum results based on cooperation or to clash and as a consequence of losing valuable contacts and what's even worse, Louis money, I am assuming you'd like to avoid that as much as possible. So how can the disc assessment help you? First of all, the framework can effectively be used to understanding your clients and then customizing your message accordingly. It's all about getting your idea across.
Two directions are important here, assertiveness and responsiveness, strategic communication and public European affairs expert louder. Bochy says that assertiveness is a way of describing how people defend their interests. assertive leaders can create a compelling vision communicates strategy clearly defined objectives and service quality standards. They inspire their people gather support and create alignment within a team so that everyone moves in the same direction. Below you have two sets of characteristics based on how people behave. What is high assertive, firm handshake, constant eye contact, being fluent and verbatim using questions to challenge and making points in control of gestures and body position, high voice volume, fast tempo of talking what is low assert soft tension, intermittent icontact being less frequent and vocal using questions for support and clarification.
Less body language, more reserved voice, slow tempo often as I mentioned the other important aspect is responsiveness according to Forrester Research Knowledge of an encouragement with customers are the only sustainable competitive advantage a business can have. Nowadays, if a company doesn't become aware and doesn't respond to its customers changing needs, it might as well start looking for a burial ground. Below I've jotted down the main characteristics of low responsiveness, effectively high responsiveness, what is low responsiveness, serious or no facial expression? little body language. Discussion relies on cold facts and figures, rigid schedules, pushes For details, slow nonverbal feedback, what is high responsiveness, animated facial expression, a lot of body language, discussion approaches feelings, emotions, and once flexible schedules. Details are not so important, immediate nonverbal feedback.
By combining the two directions you get the following As you can see, the disc is an effective tool which you can use in business, no matter what you're selling. Speaking of selling, did you know that some companies when they hire screen people for a particular personality type, if you're a manager in the search for the perfect employee, or if you're just someone who wants to know what it takes to make it in sales, then listen to this. Above all, you need to be aware of the fact that the four different personality types have both strengths and weaknesses. For instance, if you're looking for someone who can improvise on the spot and find creative ways to sell even the clouds on the sky, then I suggest to screen for an iPad at the same time. Be careful though, as they get easily bothered when faced with rejection because of the tendency to take things personally.
You can always count on a deed to get the job done and get to the bottom line. But are you sure that person wants to steal your thunder? Remember That a type D can come off as too intimidating or aggressive. For some clients who in this case would go for an S. Do you want the salesperson who can really connect with your customer honesty is great, but not if your firm's going down and you need to close deals by the hour and as what we stand pressure so keep that in mind when hiring your next sales agent. And lastly, we have the Down to Earth. Let me tell you about this new cool features sales agent, also known as the CTI.
An individual with the C personality focuses on benefits and pragmatic aspects down to the last detail. However, this will bore a decline to death and emotionally frustrated one. Before moving on. I'd like to remind you that people can be fitted into categories and so the disc needs to be interpreted accordingly. The result of the test shows which type of personality is dominant at the same Time two, or even three types can be dominant in a person, the generalization below present sense agents profiles. Based on the clarification I've just made, d plus I make a more action oriented person, i plus s are the right combination for building up relationships, as plus C is highly dependable.
C plus d show competency at its best. To wrap it up. I believe I've shown you how you can use the disc Behavior Assessment Tool to grow and improve your current business. If you need advice or feel the need for individual training on building a great team, or TP call customer profiles based on their specific type ologies contact me at the link on the screen. Good luck.