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IT Infrastructure Process Management (ITIPM)

Introduction to ITIL
Fundamentals of ITIL & Service Life Cycle
Preview
Service Operation
Incident Management
Access Management
Request Fulfillment Management
Problem Management
Event Management
ServiceDesk Management
Service Design
Service Catalog Management
Information Security Management
Business continuity Management V1
Availability Management
Capacity Management
Supplier Management
Preview
Service Level Management
Service Transition
Knowledge Management
Release and Deployment Management
Configuration Management
Asset Life Cycle Management
Change Management

Incident Management

IT Infrastructure Process Management (ITIPM) Service Operation
By: COMET Compuserve Pvt Ltd
28 minutes
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