Monique was listening to a presentation given by Gabriella. Gabriella said when working with Hispanic clients Remember to be culturally competent. She spoke about his authentic beliefs about illness, ideas of spirit possession and exorcism and comfort from religious faith. Well, he caught himself thinking, of course, Gabriella believes we should act this way. She's Hispanic herself. He blinked remembering from the last module of a diversity training on stereotypical thoughts.

By chance, Gabriella addressed him in front of the group. What do you think about this idea, I believe, he paused, remembering what he learned and said, I think all of our clients need to feel like they're seen as individuals by us. It's important for clients of any race or background to feel comfortable within our office.