How to Build a Resilient Culture
Learn how to assess the current culture and transition from supervising to partnering
How to Build a Resilient Culture
Learn how to assess the current culture and transition from supervising to partnering
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About the Class
This class includes the first three chapters of the Lean Management Playbook which address organizational culture and the role of mutual trust in the workplace. Two field trial kits and a self-assessment quiz are included.
Chapter 1 describes the ongoing shift in management thinking from the traditional supervisory model to the more progressive partnership model. It also includes a unique tool and instructions for assessing the current level of organizational trust.
Field Trial: Trust Assessment kit including instructions, assessment tool, and supporting documents.
Chapter 2 explores what it actually means to partner with your employees and explains how partnering can reduce workplace stress and build trust and respect. The principals of a law firm describe their struggles as they transition from commanding and controlling to guiding and coaching.
Chapter 3 teaches the Lean skill of conducting a Gemba walk and how it can break apart the negative cycle of micromanagement and strengthen trusting relationships. Andrew Koenig, President of City Furniture, talks about how they treat problems as gems in building an army of problem solvers.
Field Trial: First Gemba Walk kit including instructions and supporting documents.
School
The Essence of Lean Learning Center offers a unique learning program for business owners and corporate frontline managers. The program helps students to understand and learn the essential Lean techniques that have been broadly accepted by large corporations as process improvement methods but are not so well known as people management methods...
Requirements
Basic business knowledge and experience
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What's Included
Language: English
Level: All levels
Skills: Conduct Trust Assessment, Make Gemba Walk, Build Problem-Solving Army, Lean Management, Organizational Culture, Progressive Partnership Model, Identify Productivity Gains, Build Relationships
Age groups: All ages
Certificate: On completion
Duration: 42 minutes
13 Videos
6 Documents
1 Quiz