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Professional Email Writing 101

Welcome to the Course
Welcome Aboard
Preview
Know Your Audience
Professional Punctuation and Grammar
Acronyms and Numbers
Using Pronouns
A Note on Punctuation
The Most Important Step: Proofreading
Preview
Email Etiquette and Tone
Be Respectful
Be Careful with Humor
Reply to Every Email
Use CC, BCC, and Reply All Properly
Professional Vocabulary Usage
Avoid Using Slang or Contractions
Use Action Verbs
Avoid These 3 Common Professional Email Mistakes
Avoid Saying "I am Sorry"
Preview
Avoid Saying "I Feel"
Avoid Saying "I Just"
How to Structure Your Emails to Get Results
Using the "Call to Action Sandwich"
Structuring the Email Body
Creating a Call to Action Subject Line

Email Etiquette and Tone

Professional Email Writing 101
By: Jennah Mitchell
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  Completed

Understand how to develop a proper email tone and use email with professional etiquette.

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