The performance outcomes, skills, and knowledge required to recognize and interact productively with diversity in the workplace. It covers sensitive responses to, and interactions with, people from other cultures.
When Robert Palmer began his training at Ballarat Teachers’ College in the 1960’s his experiences had been as a receiver of education, rather than an encourager of thinking. The political climate at the time was all about ‘individual differences’ and ‘thematic studies’, but very few knew what these really meant. Robert certainly didn’t. While...