Drawing on my personal experience as the owner and general manager of a building supply distributorship, and my many years of experience as a business leader, educator, and consultant, I have developed a unique management training program for small business owners and frontline managers.  Inspired by the “Lean” management innovations of Toyota and the ongoing shift towards trust-based leadership, the program weaves together “Seven Amazing Tools” into a practical and highly effective system of management.

With regard to Lean management methods, culture, and leadership, I have mentored more than a thousand entrepreneurs, executives, managers, and professionals in industries ranging from retail and food service to health care and professional service.  My book, The Essence of Lean: A Superior System of Management, provides an easy-to-read and comprehensive introduction to Lean management and explains how and why this system of management has become so powerful.