What will you learn in this course?

• Encourage and teach how to be a critical thinker
• Coach your team leaders about how to look for intangible qualities, and to see clues that may make someone a good or bad fit
• Share how to look for the holes that your management teams need to hire for and not just the traditional open positions
• Creative interview questions that give more information than you might think
• Make wise decisions quickly as to make the most of their

time and get the right people in place to move the business forward and not lose out on a good fit before your competitors snatch them up Time is of the essence, and there are more qualified candidates available. This course can help you get what you need now.

Leigh Ann Miller Bio:

Leigh Ann Miller is a veteran in the hospitality industry with over 25 years in restaurants and private clubs. Over the years, I have had the pleasure of working with Michelin star chefs, many top names in sports and their sponsors, former US presidents, and fortune 500 companies. 

When you have a solid foundation and an unwavering approach with your teams of doing things right, great things can and will happen for your business. Leigh Ann has a strong reputation for creating an environment of warmth for both her team and her guests. Her favorite phrase is "I can teach you how to do your job, but I can't teach you how to care". Her management teams have all made this a part of their mission as well which has been successful in building strong teams that last.